VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vype epen3 is brilliant. No mess , no leakage at all (big issue with other vape options ) no coils to change , no fuss , simple to use , cannot rate it highly enough. Had the pen initially which is also very good . first vape I’ve been able to stick with and successfully stop smoking.”

Helpful Report

Posted 6 years ago

Hello Linda. Thank you for your feedback and we are glad to hear, that you are enjoying our newest device, the ePen 3. If you have any queries about your device, you can always contact the Customer Care Team on 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist you.

Posted 6 years ago

“Have used Vype e-tank for a number of years but recently have moved onto Vype E-pen. I find it very enjoyable to use and although I only ever have tobacco flavour e-caps I can see it is very easy to switch flavours. Highly recommended”

Helpful Report

Posted 6 years ago

Hello Joseph, and thank you for your feedback. It is always nice to hear from our customers, and to get such nice feedback about our products. If you have any queries about our devices, you can contact the Customer Care Team on 0800 133 7350 or e-mail at: info@govype.com.

Posted 6 years ago

“They are conveniently located in tesco, so easy to get the product from everywhere”

Helpful Report

Posted 6 years ago

Hello Louise, and thank you for your feedback. We are pleased to hear, that you like using our products, and that you are able to obtain them with ease. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team on - 0800 133 7350 (Mondays to Fridays, between the hours of 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“All I can say is it’s a smooth vape”

Helpful Report

Posted 6 years ago

Hello Diane, and thank you for your feedback. We are pleased to hear that you like using your Vype device, and we also hope you enjoy the many flavours available. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Great products. Great customer service. Great flavours. I was a smoker for 30 years and have given up now with the help of my etank pro. Now using 6mg liquid and watering down with 0mg. Soon to be nicotine free! Couldn’t have done it without my trusty Vype! Could do with a ‘members club’ or ‘subscribe and save’ to make further savings for dedicated customers! And where is the ‘Vype Pype’ design for the hipster crowd?! Missing a trick there Vype! Love you! Thanks for great products and service!”

Helpful Report

Posted 6 years ago

Hello Andrew, and thank you for your feedback. It is always nice to hear that our customers, enjoy the transition from cigarettes to vaping. If you have any queries about any of our products, the Customer Care Team are always on hand to answer any questions. They can be contacted, by telephone on 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays to Fridays), or by e-mail at: info@govype.com.

Posted 6 years ago

“Excellent customer service, clean vape, and never experienced a burnt taste using their devices. Highly recommended.”

Helpful Report

Posted 6 years ago

Hello Mathew, and thank you for your feedback. We are always pleased to hear, that our customers enjoy using our devices, and with the customer service they receive. Our Customer Care Team always try to exceed the customers expectations, and if you have any queries, you can contact them on: 0800 133 7350 (Mondays to Fridays, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 6 years ago

“More power, but you can't tell when the cartridge is running out, also the cartridges are more expensive”

Helpful Report

Posted 6 years ago

Hello Kellie, and thank you for your feedback. We have forwarded your comments to the relevant teams, as we can use this to put forward any recommendations, regarding our products. If you have any further queries, the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 6 years ago

“Great flavours and range of nicotine strengthens to suit everyone. Got the vype epen and it’s the only ecig that doesn’t spit nasty eliquid in to my mouth “I’ve tried so many and always went back to the epen for that reason”. Fast delivery of cartridges and I love the re designed packing so it fits nicely through the letterbox without having to be left with the neighbors if your out.”

Helpful Report

Posted 6 years ago

Hello Lewiss, and thank you for your feedback, regarding your ePen device. It is always nice to hear that our customers, enjoy using our devices. If you have any queries about our products, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 6 years ago

“I'm a 20 a day smoker. Have been for 35 years. BUT since using the vype cigarette, I have not touched a normal cigarette. I can honestly say that the Vype e cigarette works wonders, and it holds its charge all day. P.S. my teeth are whiter since stopping smoking. Thank you Vype e. Xx”

Helpful Report

Posted 6 years ago

Hello Suzanne, and thank you for your feedback. We are glad to hear, that you like the change from cigarettes to vaping. if you have any further queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“I have tried a lot of e cigs but just now I am happy with my vipe cig Mrs boyle”

Helpful Report

Posted 6 years ago

Hello Mrs Boyle, and thank you for your feedback. It is always nice to hear, that our customers enjoy using our products. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 6 years ago

“I only use vype for liquids which are good, but still cost too much I think considering it costs less than 30p to produce a bottle which is selling for £5.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, and we have forwarded your comments to the relevant team. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 or by e-mail at: info@govype.com.

Posted 6 years ago

“Products have been good. Organisation is a mess though with products being out of stock too often - seems to be run as a hobby more than anything else. When next day delivery fails even though you ordered before the cut off time they refund the charge through reward points? Get the refund back on my card please vype. Could do with a dpd style one hour time slot for deliverys as well please 7 am till 9 pm is a bit of a joke, let the customer decide how much they want to pay for delivery and how much time they waste waiting for it. Lots of improvements to be made...”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. A member of the Customer Care Team shall contact you soon.

Posted 6 years ago

“Better that the first gen better charger and love the colour feel more safe using it than the other vypes”

Helpful Report

Posted 6 years ago

Hello Erica. Thank you for your feedback. It is good to hear that you are enjoying using the device, and should you have any queries about it, or any of our other products, the Customer Care Team will be happy to answer any questions you may have. They can be contacted on - 0800 133 7350 or by e-mail at: info@govype.com.

Posted 6 years ago

“Stopped me smoking cigarettes”

Helpful Report

Posted 6 years ago

Hello Trevor, and thank you for your feedback. It is nice to hear that you are enjoying the transition from cigarettes to vaping. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team, who will be happy to help on: 0800 133 7350 or e-mail at: info@govype.com.

Posted 6 years ago

“Easy to use, cartridges just screw on now messing around with liquid and when they run out you just replace the cartridge.”

Helpful Report

Posted 6 years ago

Hello Daniel, and thank you for your feedback. It is always nice to hear that our customers like using our products, and find them easy to use. If you do have any queries, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or e-mail: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“To date, this is the best eliquid I’ve tried”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you are enjoying using our eLiquid flavours. Should you have any queries about our products, then you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or e-mail: info@govype.com.

Posted 6 years ago

“It gave me the buzz i need neat, simple, convenient.... and indeed sexy”

Helpful Report

Posted 6 years ago

Hello Basel. Thank you for your feedback. It is always nice to hear from our customers, that they like using Vype for our devices and eLiquids. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team, who will be more than happy to assist on: 0800 133 7350 (between the hours of 09:00 - 17:00 Monday - Friday), or you can e-mail at: info@govype.com.

Posted 6 years ago

“Very easy to use and quick delivery thank you.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, regarding your device. It is always nice to hear, that our customers enjoy using our devices. Should you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Unfortunately I find the vape really ash on my troath. Overall I find really difficult to smoke it.”

Helpful Report

Posted 6 years ago

Hello Caterina. Thank you for your feedback. A member of the Customer Care Team shall contact you soon.

Posted 6 years ago

“No messy filling liquids. Just click open the cover, unscrew the cartridge and screw in another one, refit cap and away we go. So simple I dont know why I didnt buy one years ago!”

Helpful Report

Posted 6 years ago

Hello Jon, and thank you for your feedback. We are glad to hear, that you enjoy using your Vype device. Should you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or e-mail at: info@govype.com, and a member of the team will be happy to assist you.

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews