VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I know that quite cigarettes is nothing to do with replace them also probably I still want to keep them around so I purchase Vype ePen 3 to give them a try. I prefer it much more than cigarettes I really like that you can choose your strength even though you have to change the cartage often like twice a week crispy mint is the best choice rest of them have not so strong flavour. Often charge sometimes like ones a day depends how much you use it. I can suggest to atteach a Bluetooth to the next one as you easily, get it lost everywhere on the house.”

Helpful Report

Posted 6 years ago

Thanks for the review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Hi I'm from New Zealand, bought a Vype E3 pen as cigarettes went up to $58 a 30gram Tobacco and I could go through nearly 2 a week , so something had to give, I have smoked for over 30 years smoking around 20 Rollies a day , I have tried vaping before but didn't like refilling it as I would over fill it , and juice would go in my mouth so it put me off, saw this Vype the other day and thought I would try it out, I love it , didn't like the tobacco flavour but love the crisp mint flavor, so fingers crossed I can keep it up Nassa”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very impressed. Nice, sleek unit with good flavour. Early days yet, but one of the best I have tried. Customer Service is Excellent too!”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Just purchased the Vype epen 3 to help me cope as I quit smoking cigarettes just 4 days ago. I smoked 1 pack of cigs every other day for a very long time which was costing me a great deal of money :( I tried quitting numerous times with no luck. I have tried a few different e-cigarettes and none of them compare to this Vype pen. I LOVE IT! I love how I can change the cartridge flavors so easily without any hassle or leakage! I love the amount of vapor I expel! I haven't craved a cigarette for 3 days now! I am super happy I bought this pen! loyal client from Canada!”

Helpful Report

Posted 6 years ago

Hi Nikki, thank you for your 5 star review! It is great to know that the ePen 3 is offering you an alternative to stop smoking and that this is working for you. It's good to know that you find this easy to use! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I've tried many a different e cigs and so far this is the best one by far ecig3”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review. We're happy to know that you are enjoying your Vype device and that this is suited to your needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Having smoked for over 20 years and tried on many occasions to give up, I was quite apprehensive as to whether the EPEN 3 would work. I have used vapes before but had a reaction to the eliquid so a closed unit was ideal. If you’re a first thing in the morning smoker then this is the device for you. It gives you the hit you need and I am glad to say have not once thought of having a cigarette. Highly recommend this product”

Helpful Report

Posted 6 years ago

Hi Phillip, thank you for your 5 star review! We're delighted we can offer an alternative in the ePen 3 that is helping you stop smoking. We are delighted to be part of your journey to stop smoking. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very good substitute for a real cigarette. Takes a while to find your taste and strength level”

Helpful Report

Posted 6 years ago

Hi, thank you for your review. We're delighted you are happy with your device. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“The upmarket e cigarette and e liquid seller. Just wish they had a larger range.”

Helpful Report

Posted 6 years ago

Hi Teresa, thank you for your review. We are happy that we can meet your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“My husband has found these a massive help in quitting smoking. The only negative I may have is that you cannot buy a new battery for the original epen alone. You have to buy a whole new vype which means a wasted charging wire and wasted 18mg cartridges as my husband uses the 6mg. We have a draw full of unneeded cartridges that are too strong.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're delighted to know that your husband has found that the Vype device is offering an alternative to smoking that is working. We can confirm additional batteries can be obtained through the starter kits as these are not sold separately. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“love my vype and the new flavours. Introduce free delivery and it would be 5 stars”

Helpful Report

Posted 6 years ago

Hi, thank you for your review. We're glad you love your Vype and that you are enjoying the flavours we offer. Free standard delivery is available on orders of £34.95 and above and also free next day delivery is free for orders over £50! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Easy to use and is working to help me give up smoking but I don’t seem to be able to get replacement atomisers unless I order online and pay postage?”

Helpful Report

Posted 6 years ago

Hi Melody, thank you for your feedback! We're delighted that you have found an alternative in your Vype device and that this is helping you to stop smoking. Replacement atomisers can be bought online or via selected VIP outlets across the UK. You can check with the store locator link provided https://www.vipelectroniccigarette.co.uk/store-locator If you require any further assistance, our Vype Care Team are on hand Monday-Friday from 09:00-17:00 on 0800 133 7350 or via email at info@govype.com

Posted 6 years ago

“Love the EPEN3, refills do not leak, good amount of vapour and easy to use”

Helpful Report

Posted 6 years ago

Hi Sian, thank you for your 5 star review! We're delighted you find your ePen 3 is easy to use and that you are happy with the device. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“They are great! Simple to use and very neat and tidy”

Helpful Report

Posted 6 years ago

Hi Lucy, thank you for your review. We're very happy to know you find the device easy to use and that this is simplistic. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I do really like these Epens as they are easy to maintain and swap flavours on the go, however the only thing putting me off continuously using this product is the lack of puffs per capsule. 200 puffs per cap is nowhere near enough for my vaping needs especially since quitting smoking.”

Helpful Report

Posted 6 years ago

Hi Hannah, thank you for your review. We're happy you find the device easy to use. It does offer 200 puffs however this varies as everyone will use the device differently. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“My hubby brought me my vype for Christmas after I had been looking into them and being really confused with all the different vapes on the market, I really like my vape and have cut Cigarettes out completely, I am currently on day 12 of no cigarettes! I went online to order some different flavour cartridges, although I’m still using my menthol one that came with my vype, ordering was easy and they arrived within a couple of days including a free Sample of a new flavour mango with nicotine salts”

Helpful Report

Posted 6 years ago

Hi Catherine, thank you for your great feedback! It's great to know we can offer an alternative on your journey to stop smoking. We're happy to know this is working for you and that you find it easy to order. We hope you enjoy the new Tropical Mango pods from our vPro range! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

Also, If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Sleek design, easy to operate, good variety of flavours to choose from. Have already recommended friends to use vype.”

Helpful Report

Posted 6 years ago

Hi Tom, thank you for your 5 star review! We're delighted you are happy with the variety available and you find the device easy to use. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Etank pro2 is an excellent vaping experience, it's great that it turns off automatically to save battery life and it's very durable due to the nature of the casing.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! It's great to hear that you are enjoying your eTank Pro 2. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great product and first class service”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Brilliant thanks”

Helpful Report

Posted 6 years ago

“Love the ease of use and the light weight. Terrific all round piece of equipment. I would have liked a more intense flavour but that is my own personal taste.”

Helpful Report

Posted 6 years ago

Thank you so much for your feedback, we are pleased to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews