VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,342 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,342 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful service”

Helpful Report

Posted 6 years ago

Thank you for your five star review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very happy with the ePen3. Lightweight, small, powerful. Make a fair amount of cloud and is very good flavour. Only one problem is the battery, that on an intensive viping, will go in less than a day. Otherwise i really love it and i managed to stop cigarettes totally.”

Helpful Report

Posted 6 years ago

Hello Florin, and thank you for your feedback. We are pleased to hear, that you like using your ePen 3 device, which is one of our most powerful devices in our closed range system. Being one of the more powerful devices that we sell, the device will vaporise the eLiquid faster, so it delivers a more richer and powerful hit, when you are using the device. However, if you have any queries about it, you can contact the Customer Care Team on: 0800 133 7350 (09:00 - 17:00 Monday to Friday), and the team will be happy to assist.

Posted 6 years ago

“I really enjoy the menthol flavours and battery is great however the cartridges don’t last very long and in turn it can lead to it being pricey.”

Helpful Report

Posted 6 years ago

Hello Beth, thank you for your feedback and we are glad to hear that you are enjoying using your ePen 3 device. As the ePen 3 is one of our most powerful closed system devices, it will vaporise the eLiquid faster, to delivery a more powerful hit. However, if you have any queries about your device, or the cartridges, you can contact the Customer Care Team, who will be happy to assist on: 0800 133 7350 (Monday to Friday, 9am - 5pm).

Posted 6 years ago

“First of all I’d like to say a Big Thank You to THOMAS FOLD for being a Superb Guy to deal with Secondly the epen3 totally exceeds the original epen in many ways., I will continue to use your products in the future”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review, we are glad that you are enjoying your ePen 3. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I use the E-Tank Pro 2 and I think its an excelent device, infact in the last 3 weeks I have smoked only 2 cigarettes, and when I did smoke a cigarette it was bland and tasteless, it didnt compare to the flavour I get from Vype E-Liquids I'm currently enjoying the banaberry blend and the blended tobacco liquids and I cant wait to try out the many more flavours on offer”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“My epen 3 is very good ,great value for money and the flavour capsules are good too”

Helpful Report

Posted 6 years ago

Thanks for the five star review! It's great to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“They are very elegant and easy to recharge and refill. The back up team are helpful in assisting me in a malfunctioning Vype. I highly recommend this type of e-cigarettes.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that you are enjoying your ePen. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Using my vype epen I’m now Day 8 smoke free ( early days I know) but I did quit using this before for 6 months, best thing about it is you don’t have to mess around with coils or liquid you just screw them on and there ready to use, lovely flavours available also I do like the apple and strawberry”

Helpful Report

Posted 6 years ago

Hello Samantha, and thank you for your feedback. It is always nice to hear that our customers are enjoying the transition from cigarettes to vaping. Should you have any queries about any of our products, you can contact the Customer Care Team who will be happy to assist. The telephone number is 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Alternatively, you can email at: UK_Vype_Customer_Services@bat.com .

Posted 6 years ago

“They are great”

Helpful Report

Posted 6 years ago

Hello Terri, and thanks for your feedback. If you have any queries about any of our devices or eLiquid bottles or cartridges, then you can contact the Customer Care Team, who will be more than happy to advise you on: 0800 133 7350 (Monday - Friday 9am - 5pm).

Posted 6 years ago

“Great e-cap products. Great customer service. Just wished more places on the highstreet stocked them”

Helpful Report

Posted 6 years ago

Hello Catherine, and thank you for your feedback. It is always nice to hear, that our customers enjoy the service they receive from Vype. If you contact the Customer Care Team on: 0800 133 7350 (Monday to Friday 09:00 - 17:00), a member of the team can advise you where you can purchase our products from.

Posted 6 years ago

“Quick and efficient service delivery always quick, sometimes my e pen releases too much liquid or it’s faulty not sure”

Helpful Report

Posted 6 years ago

Hello Leona, and thanks for the feedback. If you think your device may not be working as it should, then you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday 09:00 - 17:00), and a member of the team will be more than happy to assist.

Posted 6 years ago

“Quality product with simple easy to use refills Very happy 👍”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that you are enjoying the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“The best e cigarette I have had yet. Great vape”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Help with cutting down”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are glad that your ePen 3 has helped you. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great products. I can trust that what I buy is qaulity.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellant”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great product. No mess, no fuss ! Very simple to use compared with my old vape stick.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that you are enjoying the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Really good taste very similar to Marlboro gold”

Helpful Report

Posted 6 years ago

Thanks for the review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Etank pro. As first it leaked but customer servcies gave advice and no more leaks. Very easy to to fill as it is too fill and change coils. Can't fault it.”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! We are glad that your eTank Pro issue is resolved. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Gr8 lil e-cigarette compact/easy to use”

Helpful Report

Posted 6 years ago

VUSE is rated 4.5 based on 6,342 reviews