VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

Write Your review

Tell us how VUSE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great designs. Great tastes. Easy to use. The new ePen 3 is a delight - thank you.”

Helpful Report

Posted 6 years ago

Hello Barbara, and thank you for your feedback, regarding your new ePen 3 device. It is nice to hear, that you are enjoying using our latest device with our new cartridges, that have been designed to give a more fuller and richer flavour. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 6 years ago

“Nice flavor, battery last for 2days with this size of device, very impressive.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying using your Vype device. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 6 years ago

“Excellent e-cig devices.I was able to kick smoking with Vype after unsuccessfully trying with other brands.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you have made the transition from cigarettes to vaping, and have chosen Vype to do this. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 6 years ago

“I have had my ePen3 for 5 days and am enjoying using it all the time the mint flavour is good, I will be ordering different flavours .”

Helpful Report

Posted 6 years ago

Hello Tracey, and thank you for your feedback, regarding your ePen 3. It is always nice to hear that our customers, enjoy using our devices. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 6 years ago

“Just had the ne vype e pen 3 on 14 day trial , not bad at all sleak in design small enough for your pocket and I would say the only thing putting me off is the price of the liquids because as a 20 day cigarette smoker to give using this would be very expensive as you get less than 200 puffs per capsule . If they were bit cheaper I would be tempted to purchase the device and stick with it but not at moment Andy”

Helpful Report

Posted 6 years ago

Hello Andrew, and thank you for your feedback regarding our latest device, the ePen 3. We appreciate your comments which will be fed back to the relevant teams. However, we are pleased to hear that you like the device. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 6 years ago

“At first I was very surprised on how light the device is..it holds well in your hand and easy to have in your pocket without risking any leakage. The throat hit is not bad either..and vapour output is just right for me. I haven't really tested the battery to it's capacity as I tend to charge the device when I get an opportunity. I even bought a 2nd one just in case. However my main concern is the overall cost of the pods...Probably twice as much as a regular bottle of e-liquid, so will have to wait and see but if the cost come to the same level as a pack of cigarettes then I might be pushed to consider other device, it would be a shame as I am quite impressed with it so far...it should be 3 pods per pack...not 2!! Thanks for reading...”

Helpful Report

Posted 6 years ago

Hello Stephanie, and thank you for your feedback, regarding our newest device, the ePen 3. We are pleased to hear that you are getting along with your device, and that you are pleased with the flavours (which have been specially designed to give a fuller and richer flavour). If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 6 years ago

“Very good”

Helpful Report

Posted 6 years ago

Hello Tony, and thank you for your feedback, regarding your Vype product. It is nice to hear, that you are enjoying using our products. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 6 years ago

“Easy to use”

Helpful Report

Posted 6 years ago

Hello Alan, and thank you for your feedback. It is always nice to hear from our customers, that they enjoy using our products. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 6 years ago

“Delivers pleasant vaping. Would appreciate more low nicotine or nil nicotine cartridges.”

Helpful Report

Posted 6 years ago

Hello and thank you for your feedback, and we are glad to hear you are enjoying using your Vype product. We are continuously looking at expanding our range of eLiquids, so keep checking our website for updates. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com.

Posted 6 years ago

“Easy to use, no messy leaking liquids. Only wish battery lasted a bit longer!”

Helpful Report

Posted 6 years ago

Hello Jon, and thank you for your feedback, and we are glad to hear you are enjoying using your Vype product. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com.

Posted 6 years ago

“Lovely design, neat and tidy, easy to operate and maintain. Only down side would be battery life and frequency of fluid change, need a charger in car and home”

Helpful Report

Posted 6 years ago

Hello Jonathan, and thank you for your feedback, and we are glad to hear you are enjoying using your Vype product. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com.

Posted 6 years ago

“ordered one day, it came the next A**** THANKS”

Helpful Report

Posted 6 years ago

Hello and thank you for your feedback, and we are glad to hear you are enjoying using your Vype product. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com.

Posted 6 years ago

“Apart from the odd coil not lasting so long, no problems whatsoever. Will keep on using Hype.”

Helpful Report

Posted 6 years ago

Hello Jeffrey, and thank you for your feedback, and we are glad to hear you are enjoying using your Vype product. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com.

Posted 6 years ago

“Excellent service and a really good quality vape. The E-Pen is so say to use.”

Helpful Report

Posted 6 years ago

Hello Sandra, and thank you for your feedback, and we are glad to hear you are enjoying using your Vype product. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com.

Posted 6 years ago

“Quality product, good vaping hit. Handy(which is what I will be using it for) for travelling because of its side and low maintenance. I've only used it a few times so not able to give it a full review.”

Helpful Report

Posted 6 years ago

“Good quality, though expensive.”

Helpful Report

Posted 6 years ago

Hello Gregson, and thank you for your feedback, and we are glad to hear you are enjoying using your Vype product. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com.

Posted 6 years ago

“It's early days, I have only been using Vype for 10 days. At present, I am pleased with the Vype pen,and the choice of flavours available. The instructions are easy to follow,and the pen operates well. I hope to try more flavours. The whole system,i.e charging and fitting the cartridges, is straight forward. I ordered on line new cartidges, and they arrived quickly. I hope these standards continue.”

Helpful Report

Posted 6 years ago

Hello Ronald, and thank you for your feedback, and we are glad to hear you are enjoying using your Vype product. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com.

Posted 6 years ago

“I have tried other e cigs but found for me the best one has been the vype e pen for ease of use only downside is shops only seem to stock cherry ,menthol or tobacco refills I have recently purchased the e pen 3 but so far have only tried the menthol and tobacco refills so I would like to try another flavour before I decide altho so far it's been a better vape than the old e pen and far superior to the pebble”

Helpful Report

Posted 6 years ago

Hello Diane, and thank you for your feedback. We are glad to hear you are enjoying using your Vype product. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com.

Posted 6 years ago

“Service continues to be great. Products very good.”

Helpful Report

Posted 6 years ago

Hello Catherine, and thank you for your feedback, and we are glad to hear you are enjoying using your Vype product, and are also pleased with the customer service received. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com.

Posted 6 years ago

“Amazing product. Have been looking for a healthier alternative to smoking for years. I’ve just found it in Vype.”

Helpful Report

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews