Name: VUSE
Rating: 4.54

“Very quick and very responsive with my complaint due to a empty cartridge in my pack I bought. And was happy to replace them for me. And was very happy of the out come quick service and was quick delivery thanks so much”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“100% need to sell eliquid in bigger bottles with possible savings to be made for the consumer”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 6 years ago

“Excellent service, quick delivery.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I have been using vype products for some time now and particularly enjoy wild berries and strawberry epen refill flavours. I have just purchased the epen 3 and this is just as good if not better than the basic epen.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are pleased that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Vype e-cigarettes substantially stop me smoking compared to heavy duty vaping products. Love crisp mint.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“So please with Vype.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“good product. Easy to order. Quick delivery and very helpful staff (explaining products and taking order). Will definitely use again”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! It's amazing to hear that you have found the Vype products for you and that they arrive within the expected timescale! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“These are the best I’ve tried very dependable All in all excellent”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Really easy to use and tactile , neat , tidy , and simple to use , best replacement to the real thing I've tried”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you enjoy using Vype! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Much better than any other that I have ever tried before, the tobacco flavour is smooth and actually tastes like tobacco, unlike other brands. I also like the fact that the e-liquid comes in capsules as previous vapes had always leaked, Vype does not! so Bravo!!!!”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent service Recommended”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent product and service and really fast delivery.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“These devices are execllent and support and warranty is perfect .”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that you are enjoying using Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent vype unbelievably easy to use”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Reliable and convenient to use - no need to refill, very good vape, nice range of flavours and excellent availability in shops. My only complaint is that it is more expensive than using a refill system.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 6 years ago

“Brilliant! The packaging was excellent as was the delivery. The Vype epen 3 is a much better than the original. I really like the concept of changing the cartridge which means that there is always a new mouth piece, so no transference of flavours and more hygienic. Would highly recommend the new epen 3 to anyone wishing to stop smoking.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I have been with you since you started. Always good service, helpful and prompt delivery, keep up the good work.!!!”

Helpful Report

Posted 6 years ago

Hello Andrew. Thank you for your feedback and we are really glad to hear, that you are pleased with the service whenever you contact Vype. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), and a member of the team will be happy to assist you.

Posted 6 years ago

“The Vype starter kit has been excellent for me, it has enabled me to choose the nicotine strength and flavour to enable me to cut right down from 20 roll ups to about 5 a day! I intend to give up roll ups entirely as soon as I decrease my nicotine levels further in the e liquid to zero, therefore vaping just flavour and giving up nicotine for good”

Helpful Report

Posted 6 years ago

Hello Yvonne, and thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping. If you have any queries about any of our devices or eLiquid bottles/cartridges, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), and they will be happy to assist you.

Posted 6 years ago

“It is a little sad that you removed from the turnover e-Box. Now I will have to get used to another device. I like the quality of both vype devices and liquids.”

Helpful Report

Posted 6 years ago

Hello, and thank you for your email. If you have any queries regarding the eBox being discontinued, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 9am - 5pm), and they can discuss this further.

Posted 6 years ago

“Quite liked the new designed e-pen but the crisp mint refills are not the same taste as the crisp mint refills for the original e-pen which I have used for about 2 years plus. Taste is totally different. Tastes like crushed mint but is def not the crisp mint. Any possibility they have been labelled wrong ?”

Helpful Report

Posted 6 years ago

Hello Karen, and thank you for your feedback. As the ePen 3 is more powerful than the ePen, it will delivery a much more fuller and richer taste, when you draw on the device. However, if you do have any concerns about the taste of the cartridges, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), and a member of the team will be more than happy to assist you.

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

VUSE Reviews