VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

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“They're not fags”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays to Fridays), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“The e tank itself is great, I have recently bought the new dessert flavour liquids and I am very disappointed. The flavours are not strong enough and they all taste the same! I was looking forward to using them as well. Has put me off purchasing vype liquids.”

Helpful Report

Posted 7 years ago

Hello Farideh Thank you for your feedback. We were sorry to read of your experience, using the dessert flavours. A member of the team will contact you soon.

Posted 7 years ago

“I never received my order, and no email to explain why!”

Helpful Report

Posted 7 years ago

Hello Stuart, and thank you for your feedback. We were sorry to read of the issue you had encountered with your delivery. We can see that a member of the Customer Care Team has been dealing with your ticket, and we hope this has been resolved for you. If you have any further queries, please do not hesitate to contact the Customer Care Team, who will be more than happy to assist.

Posted 7 years ago

“Reasonable amount of vape steam. Work well providing you keep lean.”

Helpful Report

Posted 7 years ago

Hello Nigel. Thank you for your feedback to us. We are glad to hear that you are enjoying using your device. If you have any queries about our products, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“They don’t make me happy they just substitute smoking and most of the flavours are foul”

Helpful Report

Posted 7 years ago

Hello Lisa. Thank you for your feedback which we can use towards any changes we may make to our eLiquid flavours, such as introducing new flavours to our ranges, or improving our existing ones. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I use these for a few months now after trying a lot of different types of e-cigarettes e pan has been the best by far”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying using your device. If you have any queries about any of our devices, or our eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I managed to quit for 6 months using the e-pen. Love how easy it is to change the cartridges and that there are different strength options to choose from. Would 100% recommend to anyone who wants to cut of the cigs!”

Helpful Report

Posted 7 years ago

Hello Jason. Thank you for your feedback about your ePen device. We are always pleased to hear that our customers enjoy our devices, and the range of flavours also available for our most popular device. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“I have found vype a pleasant way to stop smoking.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying using your device. If you have any queries about our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying the transition from cigarettes to vaping. If you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 7 years ago

“I like the epen, there's no messing around having to refill cartridges ect. You just pick your flavour pop it on and go. I would prefer more fruity flavours in 18mg though most seem to have mint or menthol in them.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are pleased to hear that you like using your new device. We are always looking at introducing new flavours, so if you keep checking our website for updates, you can see when new flavours are introduced. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team on either: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Good replacement”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are pleased to hear that you are enjoying the transition from smoking cigarettes to vaping. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Very close Substitute to cigarette smoking”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear, that you are enjoying the transition from cigarettes to vaping. If you have any queries about any of our devices or eLiquids, the Customer Care Team will be more than happy to assist you. They can be contacted by either telephone on: 0800 133 7350 or by e-mail at: info@govype.com.

Posted 7 years ago

“I have the ebox and find it fantastic but I brought my wife the etank pro as she didn't smoke as much as me and I am really disappointed with the battery life as she has to charge it two or three times a day which when out and about is a problem other than that it vases really well but due to this issue is would only buy one as a spare my advice would be to leave this one and buy the ebox instead”

Helpful Report

Posted 7 years ago

Hello Phillip. Thank you for your feedback. A member of the team will contact you soon.

Posted 7 years ago

“didn't make me happy”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. A member of the Customer Care Team will contact you soon.

Posted 7 years ago

“I personally don't use Vype e-cigarettes but my wife is very happy using one to help pack up smoking , thankyou”

Helpful Report

Posted 7 years ago

Hello Raymond, and thank you very much for your feedback to us. We are glad to hear, that your wife is enjoying the transition to vaping. If you or your wife need to contact us about any of our devices or eLiquids, you can get in touch with the Customer Care Team by telephone on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Always fast delivery and often great discounts.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback to us, and we are pleased to hear that you are enjoying the service and products from Vype. If you have any queries, about our products, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“I quite smoking”

Helpful Report

Posted 7 years ago

Hello Peter. Thank you for your feedback, and we are pleased to hear that you have been able to transition from cigarettes to e-cigarettes. If you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Stopped smoking totally”

Helpful Report

Posted 7 years ago

“I find your site easy to navigate with the right information and very easy to order from start to finish and a quick delivery and quick response from your customer service in all a great company to deal with.”

Helpful Report

Posted 7 years ago

Hello Lee, and thank you for your feedback to us. It is always nice to hear that our customers like our products, and receive the highest level of customer service from our team. If you have any queries about any of our devices, or our eLiquids, you can contact the Customer Care Team, who will be more than happy to help you on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail: info@govype.com.

Posted 7 years ago

“quit smoking after 35 years,now down to 6 and 0 mg cartridges :)”

Helpful Report

Posted 7 years ago

Hello Nigel. Thank you for your e-mail, and we are pleased to hear that you are enjoying the transition from cigarettes to vaping. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team, who will be happy to assist. You can contact them on: 0800 133 7350, or you can e-mail at: info@govype.com.

Posted 7 years ago

“Quick and easy ... no mess”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are glad to hear that you are enjoying using your device. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

VUSE is rated 4.6 based on 6,340 reviews