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VUSE Reviews

4.6 Rating 6,340 Reviews
91 %
of reviewers recommend VUSE
4.6
Based on 6,340 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read VUSE Reviews
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Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024
Austin
VUSE 1 star review on 16th December 2024
Austin
VUSE 1 star review on 16th December 2024
Austin
Anonymous
Anonymous  // 01/01/2019
Over the last few years, I have tried to give up smoking. Patches and gum have been the method I chose. All failed after a few weeks. I have found the e pen so easy to use and because of the action of smoking, easier to give up. No cravings at all, and feel better for it. Took me a while to give any e cig a try, this is my first and I'm very happy with it. Wild Berries is my choice, one of the new flavours. The pen is so easy to use, and charges very quickly. The official Vype carry case has been out of stock for a long time, but a search on e bay found a similar one at a third the price. I would recommend this product to anyone thinking of giving the boot to smoking... A thing that I was beginning to think was beyond me. Thank You Vype.
Helpful Report
Posted 7 years ago
Hello Kevin. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
dont make me happy it is my wife that uses it but she love.s it
Helpful Report
Posted 7 years ago
Hello Richard and thank you for your feedback. We are glad to hear that your wife is enjoying her Vype device. If you or Mrs Adamson need to contact us regarding any of our products, you can contact the Customer Care Team on: 0800 133 7350, or by email: info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
I have not received my order.
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Posted 7 years ago
Hello Huw and thank you for your feedback. We were sorry to hear that you did not initially receive your order, but we are pleased you have now received this. If you have any further queries, please do not hesitate to contact the Customer Care Team on 0800 133 7350 (between the hours of 09:00-17:00 Mondays - Fridays) or by email at info@govype.com.
Posted 7 years ago
Five stars for the e-pen ideal cigarette replacement, however one star for e-stick as not enough refill flavours and it needs recharging too often even after and or during the use of the same refill
Helpful Report
Posted 7 years ago
Hello Andrew. Thank you for your feedback. We are really pleased to hear that you are enjoying using your ePen. Regarding the eStick Maxx, we have forwarded your comments, to the relevant department. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
Great quality liquids and reliable products. The mail order service is very prompt and efficient.
Helpful Report
Posted 7 years ago
Hello. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
I stopped smoking real cigarettes within a week.
Helpful Report
Posted 7 years ago
Hello. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
It's stopped me smoking and saved me money. No smelly hair or clothes
Helpful Report
Posted 7 years ago
Hello. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
Such a relief to have found an e-ciggarette product that feels so good to use but that also satisfies my cravings. Not only are the devices themselves of good quality, but the accessorises and liquid are great too. I haven't smoked a reqular cigarette since purchashing a Vype e-ciggarette product and I feel great! :)
Helpful Report
Posted 7 years ago
Hello Roisin, and thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
Easy to use and pleasant flavour
Helpful Report
Posted 7 years ago
Hello Danielle. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
Excellent product
Helpful Report
Posted 7 years ago
Hello Scott. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
Good product, good price, good service
Helpful Report
Posted 7 years ago
Hello. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
Vote E-cigarette has worked brilliantly for my partner. Trying to ring through as apparently what he uses has been re called to be told their offices are closed when apparently they open at 9am. It’s now 9.30 and I have to work. So not impressed with the customer service side at all
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Posted 7 years ago
The Vype E-Pen and Pebble are the best e-cigarettes available today! They work the best, taste the best and are well designed.
Helpful Report
Posted 7 years ago
Hello Jeremy. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
I enjoy the liquids except for how much the price has increased.
Helpful Report
Posted 7 years ago
Hello, and thank you for your feedback. We are really pleased to hear that you are enjoying using our eLiquids. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), and a member of the team will be happy to assist.
Posted 7 years ago
It is actually being used by my partner and he has cut down from 40 to 20 cigarettes a day by mixing the cigarettes with the Vype. It is a start.
Helpful Report
Posted 7 years ago
Hello, and thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
Very pocket friendly. But not powerful
Helpful Report
Posted 7 years ago
Hello and thank you for your feedback. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
Tastes of plastic, feels bad in the mouth. Poor battery. Very fiddly button. No discernible difference between voltage options. Have to pull very hard to get anything out of it. Poor all round. Avoid
Helpful Report
Posted 7 years ago
Hello Jim and thank you for your feedback. We were sorry to hear of your experience. A member of the Customer Care Team will contact you shortly.
Posted 7 years ago
"They r much easyer to fill as i have problems with my grip find them very good would recomend this vype e cigarette to friends or anyone who is looking for one "
Helpful Report
Posted 7 years ago
Hello Alison and thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
the pro tank is very good and well made ,i am a quite heavy user ,and i would like the batteries would last longer ,the atomiser ,however are a bit hit and miss ,i have had several that last only 2-3 days ,whilst others last up to 10 or more ,works out a little expensive if this happens ,all in all exceptable ,but improvements could be made on life of batteries and atomisers
Helpful Report
Posted 7 years ago
Hello Martin. Thank you for your feedback, and we have forwarded this on to the relevant departments. We take all feedback on board, which is how this helps us to see consumer trends, and if there are any changes/improvements we may wish to make with our devices. If you sign up for updates on our website, you can be kept up to date, on any new releases of devices and eLiquids, when they are launched.
Posted 7 years ago
LHAS HELPED ME REDUCE MY CIGARETTE CONSUMPTION
Helpful Report
Posted 7 years ago
Hello and thank you for your feedback. We are glad to hear you are enjoying using your device. If you have any queries about any of our devices, or eLiquid Bottles/Cartridges, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00-17:00, Monday - Friday), or by email at: info@govype.com, and a member of the team will be happy to assist.
Posted 7 years ago
VUSE is rated 4.6 based on 6,340 reviews