VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,342 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,342 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service agent, Zoe, was extremely helpful in finding out where my lost parcel was. She was extremely polite in her emails. She is a credit to the company!!!”

Helpful Report

Posted 5 years ago

Thank you so much for your five star review Leanne! We are glad that your shipment was located.😊 The Vype Customer Care Team are always willing to go the extra mile and strive to provide a professional yet friendly service to all of our customers. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Absolutely love the Vype epen, can’t wait to try the pod version but waiting for more flavours to be released”

Helpful Report

Posted 5 years ago

Thanks for the awesome review Soheil! We are glad that you are loving your ePen 3 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Compact, lightweight and great to hold in your hand. Good quality vape with very nice flavours and plenty of clouds. Only downside is the cost of the replacement pods.”

Helpful Report

Posted 5 years ago

Thank you for your feedback Tim. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I tried various vapes while attempting to kick cigarettes and Vype is the only one that's worked for me. Just upgraded to the epen 3 vPro and loving it so far. Well done Vype, and also the Co Op for stocking it locally in the first place. 2 years cigarette free and cutting down nicotine dosage slowly is working for me. One happy ex-chain smoker. Thank you!”

Helpful Report

Posted 5 years ago

Thank you so much for your five star review Cicley! We are super glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I find Vype e-cigarettes easy to use,they taste good,not bulky and fit in a jacket and trousers easy.”

Helpful Report

Posted 5 years ago

Thanks for the awesome review Kevin! We are pleased that you are enjoying your ePen. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Satisfying and pretty good value for the price. Will purchase again.”

Helpful Report

Posted 5 years ago

Thanks so much for the awesome review Jim! We are pleased that you are enjoying your ePen 3. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Great product and good, fast delivery service.”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs.😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Zoe was very patient and helpful in fixing my product. Thanks for all the support”

Helpful Report

Posted 5 years ago

Thank you so much for your five star review! The Vype Customer Care Team are always willing to go the extra mile and strive to provide a professional yet friendly service to all of our customers. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Excellent products, excellent service, good value for money”

Helpful Report

Posted 5 years ago

Thank you for the awesome review! We are glad to know that you are a fan of Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I bought this for my boyfriend who has been a heavy smoker for over 20 years. He has not smoked a cigarette in 5 days and is already coughing less in the mornings. He is also going to be saving around £80 per week now he is using this device instead of buying cigs. I am so grateful for such a great product, which doesn't look stupid carrying around either!”

Helpful Report

Posted 5 years ago

Thanks for your review! We are pleased that your boyfriend is enjoying the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Excellent service good material quality”

Helpful Report

Posted 5 years ago

Thank you for the review! We are glad to know that you are a fan of Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“To start this review you have to say that Vype e-cigarettes are an excellent substitute for cigarettes. I order directly as the flavours I like are not readily available - only in an emergency do I buy from the garage. There was a problem with delivery this time and Zoe was amazing, prompt to respond, prompt to sort it out - she really couldn't have been more helpful which is why this is being written. Zoe ... thank you again.”

Helpful Report

Posted 5 years ago

Thank you for your review! The Vype Customer Care Team are always willing to go the extra mile and strive to provide a professional yet friendly service to all of our customers. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Good service. Quality product.”

Helpful Report

Posted 5 years ago

Thanks for the review! We are pleased that you enjoy using Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Easy to use product,good range of flavours and strengths.”

Helpful Report

Posted 5 years ago

“Very good service and products are good”

Helpful Report

Posted 5 years ago

“The epod is fantastic really smooth. Good battery, all Day vaping Gives up at around the same time as the pod. If you don’t have access to charging then I would advise buying two. Much better than its internet peers but more expensive than a juice refills. But you get what you pay for.”

Helpful Report

Posted 5 years ago

Thanks so much for the review! We are pleased that you are loving your ePod 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Had a problem with my Vype 3 pen as not turning on all the time BUT dealt with Zoe and she was brilliant throughout and sent me another pen free of charge.”

Helpful Report

Posted 5 years ago

Thank you so much for your review! The Vype Customer Care Team are always willing to go the extra mile and strive to provide a professional yet friendly service to all of our customers. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“They are very simple for someone with my disability like mine, ie trouble with the control of their mouth and they are very satisfying”

Helpful Report

Posted 5 years ago

Thanks for the five star review Chris! We are glad that we are a good fit for your vaping needs. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Fast free delivery, batter last a very long time”

Helpful Report

Posted 5 years ago

Thank you so much for your five star review! We are happy to hear that you are enjoying your eTank Pro 2. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Very very satisfactory service..i have ordered couple of times now, everytime 100% satisfaction...very much recommended...once one product was missing,they immediately responded me after my complaint and solved my problem very efficiently. Keep up the good work guys :-)”

Helpful Report

Posted 5 years ago

Thank you so much for your five star review! 😊 The Vype Customer Care Team are always willing to go the extra mile and strive to provide a professional yet friendly service to all of our customers. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

VUSE is rated 4.5 based on 6,342 reviews