VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

Write Your review

Tell us how VUSE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2 years without a normal cigarette,because of my e pen 😊”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. It is nice to hear, that you are enjoying the transition from cigarettes to vaping. If you do have any queries, about any of our devices or liquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail the team at: info@govype.com.

Posted 6 years ago

“Trying to give up cigs...but can't do it completely...so I'm weaning myself off using Vype pen. So far so good....cut right down., and liking the Vype more each day.”

Helpful Report

Posted 6 years ago

Hello Carol. Thank you for your feedback, and we are pleased to hear that you are enjoying the transition from cigarettes to vaping. If you have any queries about our devices or liquids, you can contact the Customer Care Team. They can be contacted on - 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 6 years ago

“Your quality control isn't very good...they leak a lot. If that was improved you would get an excellent review”

Helpful Report

Posted 6 years ago

Hello Jean, and thank you for your feedback. We were sorry to read of the issues you have had, and a member of the Customer Care Team will contact you soon.

Posted 6 years ago

“I have got all the vype cigarettes and the one I keep going back to is the pen cigarette and I have not had a real cigarette for a year thanks to vype”

Helpful Report

Posted 6 years ago

Hello Lindsay. Thank you for your feedback, and we are pleased to hear, that you are enjoying the transition from cigarettes to vaping with your ePen. If you have any queries, about our devices or our liquids, you can contact the Customer Care Team, who will be more than happy to help on: 0800 133 7350, or you can e-mail them at: info@govype.com.

Posted 6 years ago

“EExcellent”

Helpful Report

Posted 6 years ago

Hello Andrew. Thank you for your feedback. We are pleased to hear, that you are happy with our products. If you have any queries, you can contact the Customer Care Team, who are more than happy to help you. They can be contacted on 0800 133 7350, between 9 - 5 Monday to Friday. Or, you can e-mail them at: info@govype.com.

Posted 6 years ago

“Good service and good product.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. It is always nice to hear, that our customers enjoy using our products. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (09:00 - 17:00, Mondays to Fridays), or you can e-mail at: info@govype.com, and a member of the team shall be happy to assist.

Posted 6 years ago

“Smooth smoke good flavours”

Helpful Report

Posted 6 years ago

Hello June, and thank you for your feedback. We are pleased to hear, that you like your device, and the choice of flavours available. Should you have any queries, about our devices or liquids, the Customer Care Team will be happy to answer any questions. You can contact them on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 6 years ago

“Quick delivery, good service”

Helpful Report

Posted 6 years ago

Hello Joanne. Thank you for your feedback, and we are pleased to hear that the service and delivery you have received from Vype, have been to your satisfaction. Should you have any queries about any of our products, then you can contact the Customer Care Team, who will be more than happy to answer any questions you may have. They can be contacted by telephone on 0800 133 7350, or you can e-mail the team at: info@govype.com.

Posted 6 years ago

“Its a lot stronger then the one down from it”

Helpful Report

Posted 6 years ago

Hello Callum, and thank you for your feedback. If you are using one of our more powerful devices (such as the eTank Pro or our new ePen 3), we advise that the device is only drawn on lightly, as the battery will do all of the work for you. If you do have any queries, about our products, you can contact the Customer Care Team by telephone on - 0800 133 7350, or you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Delivery has gotten so much better over the years especially with the free next day delivery . Product always to high standard, never had an issue.”

Helpful Report

Posted 6 years ago

Hello Kai. Thank you for your feedback. We are pleased to hear, that you are impressed with the delivery service offered, and with our products. Should you need to contact us, you can contact the Customer Care Team by telephone on 0800 133 7350, or by e-mail at: info@govype.com, and a member of the team shall be happy to assist.

Posted 6 years ago

“The easeofusingthem. No messy filling though more expensive than the liquid bottles.”

Helpful Report

Posted 6 years ago

Hello Deborah, and thank you for your feedback. It is always nice to hear, that our customers enjoy using our products. If you have any queries, about our devices or liquids, you can contact the Customer Care Team, who will be more than happy to assist on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at: info@govype.com.

Posted 6 years ago

“By using Vype quality products enabled me to completely give up smoking cigarettes altogether, originally starting with E-pen 1 upgrading to E-pen 2 and now have purchased 2 E-pen 3 kits I am fully confident in recommending Vype products to anyone thinking about trying to quit cigarettes.”

Helpful Report

Posted 6 years ago

Hello Michael, and thank you for your feedback. We are so pleased to hear that you like the products from Vype, and we hope that you like using the new ePen 3. If you have any queries about our devices, you can contact the Customer Care Team on - 0800 133 7350 (Monday - Friday, from 09:00 - 17:00). Or you can e-mail the team at: info@govype.com, and a member of the team, shall be happy to help.

Posted 6 years ago

“Really like the product, it’s much smoother than any vapeni have used before and the capsules make it easy to use”

Helpful Report

Posted 6 years ago

Hello Katie. Thank you for your feedback. We are pleased to hear that you like your Vype device, and also the flavours available. Should you have any questions about our devices, or liquids, you can contact the Customer Care Team on: 0800 133 7350. Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“I have been trying to stop smoking for years and thought I would try this and it works great along with my will power. I’m enjoying the various flavours. I have saved money and don’t want a cigarette now! Very good products to aid you to quit cigarettes!”

Helpful Report

Posted 6 years ago

Hello Catherine, and thank you for your feedback. It is nice to hear, that you have made the transition from cigarettes to vaping, and the choice of flavours. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 6 years ago

“I've been able to give up normal cigarettes using these”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. It is nice to hear, that you have been able to transition from cigarettes to vaping, and hope that you enjoy using your device. If you have any queries, about any of our products, you can contact the Customer Care Team on 0800 133 7350 (Monday to Friday, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 6 years ago

“The money saved and health improvements since switching from 'normal' cigarettes says it all!”

Helpful Report

Posted 6 years ago

“Good substitute”

Helpful Report

Posted 6 years ago

Hello Darren. Thank you for your feedback, and we are pleased to hear, that you are enjoying the switch from cigarettes, to vaping. If you do have any queries, about our products, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays to Fridays), or e-mail at: info@govype.com, and the team will be more than happy to assist.

Posted 6 years ago

“I love the new epen 3 .the battery lasts all day and the cartridges are full of flavour - the only thing thats a bit annoying is the price of the cartridges- you only get 2 per pack so quite expensive- but i do enjoy the fact that you have no messy coils and liquid to fiddle about with - good ecig and very powerful”

Helpful Report

Posted 6 years ago

Hello Caron, and thank you for your feedback, regarding your new ePen 3. The ePen 3 has more power than the previous ePen device, so will heat the liquid in the cartridges faster, giving a more intense vape. However, the new ePen 3 cartridges, hold more liquid than the old style ePen cartridges, allowing you to vape for longer. if you have any further queries, about the new ePen 3, you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday, between 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 6 years ago

“Kept me off cigarettes, something amazing concerning I was a 40 a day man”

Helpful Report

Posted 6 years ago

Hello Andy. Thank you for your feedback. It is nice to hear that you are enjoying the transition from cigarettes to vaping. Should you have any queries, about our devices or liquids, you can contact the Customer Care Team, on 0800 133 7350, or e-mail at: info@govype.com and a member of the team will be more than happy to assist.

Posted 6 years ago

“Excellent service .............clive.”

Helpful Report

Posted 6 years ago

Hello Clive, and thank you for your feedback. We are pleased to hear, that the service you have received has been excellent, which we would expect when our customers contact us. If you have any queries, about any of our products, the Customer Care Team will be more than happy to assist. They can be contacted on: 0800 133 7350, or you can e-mail at: info@govype.com.

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews