VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I own the ePen, pebble and eTank all very nice to use depending on the occasion. Flavour choice and ease of operation can't be beaten.”

Helpful Report

Posted 7 years ago

Hello David. Thank you for your feedback, and we are glad to hear that you are enjoying using our devices. If you have any queries regarding any of our devices, or our eLiquid ranges, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays excluding public holidays, 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be happy to assist you.

Posted 7 years ago

“Easy to use, has helped me cut down from around 15 cigarettes a day to 5 so far, haven't tried all the flavours yet but the ones I have tried have been good.”

Helpful Report

Posted 7 years ago

Hello Janet, and thank you for your feedback regarding your device. If you have any queries at anytime, regarding any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“The lack of tobacco by products. The belief that VYPE are really stringent in their testing.”

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Posted 7 years ago

Hello Paul. Thank you for your feedback. It is nice to hear that you are enjoying the range of eLiquids flavours and strengths. Should you have any further queries, about any of our eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 7 years ago

“Easy to use and affordable”

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Posted 7 years ago

“Convenience of the epen is great”

Helpful Report

Posted 7 years ago

Hello Margaret, and thank you for your feedback. We are glad to hear, that you like the convenience of your ePen device. Should you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or by email: info@govype.com, and the team will be happy to assist.

Posted 7 years ago

“I do enjoy vaping and having been a smoker of Golden Virginia roll ups for over 60years I was now paying the price by suffering a terrible cough and now had COPD confirmed. Since switching to your e-cigs however it is 3years since I smoked a rollup and the desire for one has abated completely. In addition my awful cough has gone.”

Helpful Report

Posted 7 years ago

Hello Roger. Thank you for your feedback, and we are glad to hear that you are enjoying the use of your Vype device. If you have any further queries, regarding any of our devices or eLiquids, you can contact the Customer Care Team on - 0800 133 7350, or by email at - info@govype.com.

Posted 7 years ago

“Efficient but a lack of vapour.”

Helpful Report

Posted 7 years ago

Hello Simon, and thank you for your feedback. We were sorry to read of the vaping issue you have been encountering with your device. If you could contact a member of the Customer Care Team to discuss this further, on 0800 133 7350 (09:00 - 17:00 Mondays - Fridays excluding public holidays), or by email at info@govype.com and a member of the team will be more than happy to assist.

Posted 7 years ago

“Stopped me smoking”

Helpful Report

Posted 7 years ago

Hello Lesley, and thank you for your feedback. It is always nice to hear, that our customers, enjoy using our products. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 or by email at: info@govype.com.

Posted 7 years ago

“Delivery is always fantastic and product is always good! Will continue to use this service. Many thanks.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are glad to hear that you are enjoying using your device. If you have any queries at anytime, the Customer Care Team will always do their best to assist, and they can be contacted on - 0800 133 7350 (between the hours of 09:00 - 17:00, Monday - Friday), or by email - info@govype.com.

Posted 7 years ago

“The best alternative to real cigarettes I have found, with a great range of devices and flavours at a reasonable price”

Helpful Report

Posted 7 years ago

Hello Steve. Thank you for your feedback, and we are pleased to hear, that you like using our products. If you have any queries about any of our devices, or eLiquids, the Customer Care Team can be contacted by telephone on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by email at: info@govype.com.

Posted 7 years ago

“I’ve been using vype for four months I’ve used other brands but these are by far the best. 👏👏👏”

Helpful Report

Posted 7 years ago

Hello Jane, and thank you for your feedback, regarding your device. It is always nice to hear, that our customers enjoy using our products. If you have any queries at anytime, you can contact the Customer Care Team on 0800 133 7350, or alternatively by email at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I like my vote. After smoking for over 30 years, it helped me stop completely. My only criticism is when I replace the atomiser coils they do not always work. I have had 3 or 4 that have caused problems. That said, I wouldn't use any other type of vape.”

Helpful Report

Posted 7 years ago

Hello Matthew. Thank you for your feedback. We are glad to hear, that you are enjoying using your device. If you do have any issues with any of our devices, you can contact the Customer Care Team, who will always be happy to assist in trying to resolve any issues you may have. The Customer Care Team can be contacted on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by email at: info@govype.com.

Posted 7 years ago

“With the excellent ecap system used for the epen, there was no worries about the problems of fillings and spillages, superb well done VYPE!”

Helpful Report

Posted 7 years ago

Hello Andrew. Thank you for your feedback about our ePen device. It is always nice to hear, that our customer are enjoying using our devices. If you have any queries, regarding any of our devices, or eLiquid flavours, the Customer Care Team, will be more than happy to assist. They can be contacted, either by telephone on 0800 133 7350, or by email at info@govype.com.

Posted 7 years ago

“I order for my husband who says the flavours and strength are ideal for him”

Helpful Report

Posted 7 years ago

Hello Eleanor. Thank you for giving us your feedback on our device and eLiquids. It is always nice to hear, that our customers enjoy our products. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“They helped my health and saved me money”

Helpful Report

Posted 7 years ago

Hello Dawn. Thank you for your feedback, and we are glad to hear, that you are enjoying using your device. If you need to contact us about any of our devices, or eLiquids, the Customer Care Team can be contacted by telephone on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“Th vype e-cigarette family is an "out of the box" vaping experience taking into account the design and the vapour quality of the devices. With this in mind I strongly believe that the new vype e-pen prototype(which I had the pleasure to test) will be a an absolute success because of the new and improved vapour quality and the non-sticky cartridge is improved significantly. Kind regards, Krisztian Boszormenyi”

Helpful Report

Posted 7 years ago

Hello Krisztian. Thank you for your feedback about our new ePen device, that we will be launching in 2018. It is always good to hear that our customers enjoy using our devices. If you have any further queries, you can contact the Customer Care Team, either by telephone on - 0800 133 7350, or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Easy quick charge and does not lose its flavour”

Helpful Report

Posted 7 years ago

Hello Stephen. Thank you for your feedback, and we are pleased to hear that you are enjoying using your device. Should you ever need to contact us, about your device or our eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“I really like the Pebble and bought the product as soon as it was released. Sadly the batteries are unreliable and just not fit for purpose. I have bought a large number of them and every one has an incredibly short life. The money I have wasted on this is HUGE ! I have sadly had to give up on them.”

Helpful Report

Posted 7 years ago

Hello Russell, and thank you for your feedback. A member of the Customer Care Team will contact you within the next 24 hours.

Posted 7 years ago

“Taste is good and convenience of e-pen is handy”

Helpful Report

Posted 7 years ago

Hello Mark, and thank you for giving us your feedback about your device. We always welcome customers feedback, as this helps us see what our customers like, and where we maybe able to improve, to ensure our customers receive the best experience, when using any of our products. If you have any queries at anytime, you can contact the Customer Care Team, on 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 7 years ago

“I've been using the eBox for only 2 weeks and I keep getting check atomiser which is a known problem with it. There are a couple of tips to correct it but one of them means taking the device apart and pressing a D ring with a pen or similar object. This works for a while and then it goes off again. The eBox isn't a cheap item and you shouldn't have to keep doing this. According to my research there comes a point when these tips don't work at all and the device becomes impossible to use. Very disappointing”

Helpful Report

Posted 7 years ago

Hello Susan, and thank you for your feedback. A member of the Customer Care Team will contact you within the next 24 hours. Delete

Posted 7 years ago

VUSE is rated 4.6 based on 6,340 reviews