VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,342 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,342 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issue with my eTank Pro 2. I emailed Vype on the weekend it broke and Zoe got back to me the following Monday morning. She was very friendly and supportive of the fact something had gone wrong and immediately issued me with a replacement with clear instructions on how to sent my faulty device back. She responded to my emails very quickly.”

Helpful Report

Posted 5 years ago

Thank you so much for your five star review Nathan😊 The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Easy to use, good battery life and excellent service from Vype. Have used pro tank and pen both me and my partner and wouldn’t use any other e-cigarette”

Helpful Report

Posted 5 years ago

Thank you for the awesome review Lisa! We are glad to know that you are a fan of Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Excellent service, quick delivery and the vape itself is brilliant. I found other vapes too light/weak but this one is almost like smoking a cigarette. I highly recommend it!”

Helpful Report

Posted 5 years ago

Thank you for the awesome review Sinead! We are glad to know that you are a fan of Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Easy to use, does the job!”

Helpful Report

Posted 5 years ago

Thanks so much for the five star! We are pleased that you are loving your ePen 3. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Thanks so much for the awesome review Jaine! We are pleased that you enjoy using Vype. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Excellent product, easy-to-use with a wide range of flavours.”

Helpful Report

Posted 5 years ago

Thank you for the awesome review Lynn! We are glad to know that you are a fan of Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I tried a number of different devices before purchasing a Vype EPen 3 . i can say without reservation that the EPen 3 is the closest you will find to replicating the full experience of smoking a cigarette.”

Helpful Report

Posted 5 years ago

Thanks for the great review Tony! We are pleased that you are enjoying your ePen 3.😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“It came really quickly! Much smoother and less harsh on my throat than the past two vapes I've had. Will def help me give up smoking alot easier! I definatley recommend.”

Helpful Report

Posted 5 years ago

Thank you for the great review Danielle! We are glad to know that you are a fan of Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“has really helped me cut down on smoking hoping in the future to quit totally but for now the vype is setting me on the right path and hopefully by end of year i can quit totally thank you vype”

Helpful Report

Posted 5 years ago

Thank you so much for your feedback Claire! We are super glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I purchased an ePen 3 starter kit. I liked the appearance and had been looking for something suitable to take the place of cigarettes for a while without success so decided to try a Vype. I can say I am very impressed with the smoothness and level of vapour. No coughing and sputtering as has been my previous experience with other vaping devices! Since my ePen 3's arrival have not felt the need to reach for a cigarette it is that satisfying. Even at this early stage, I think it is safe to say that Vype has one very satisfied customer.”

Helpful Report

Posted 5 years ago

Hi and thank you so much for your five star review Steven! We are super glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Very good product”

Helpful Report

Posted 5 years ago

Thanks for your five star review Kevin! We are pleased that you are enjoying your ePen 3. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Great to Order from the website, very straight forward and easy to work through”

Helpful Report

Posted 5 years ago

Thank you for your five star review Geoff! We are glad to know that you are a fan of our website! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Excellent alternative to smoking”

Helpful Report

Posted 5 years ago

Hi and thank you so much for your five star review! We are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Very good and great value”

Helpful Report

Posted 5 years ago

Thanks so much for the five star review Michael! We are pleased that you are enjoying your eTank Pro. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“This is the best vape machine I have used. Comforting to hold and distributes the exact flavour & temperature I like. Well recommended”

Helpful Report

Posted 5 years ago

Hi Paul, thank you for your 5 star review! We're honoured that you feel the Vype is the best device you have used. It's great to know you enjoy how it feels in the hand and that it gives a desirable vape! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Excellent service and excellent product the e-3 pen is great”

Helpful Report

Posted 5 years ago

Hi Chris, thank you for taking the time to leave your 5 star review! We are happy to know that you received excellent service and that you are happy with the ePen 3! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Excellent service, products delivered in less than 48 hours”

Helpful Report

Posted 5 years ago

Hi Malcolm, thank you for your 5 star review! It's great to hear you enjoy the service on offer and that it matches the products we have. It's awesome to know the order arrived promptly! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I have used the Vype E 3 Pen for 2 years now and it helped me quit smoking. The variety of flavours on offer is fantastic , ranging from tobacco ,various fruits , menthol, mint, flavours (to name a few) The unique pod design prevents excessive leakage- which I find is a major issue in non Vype products. The simple click , on and off feature to replace pods allows for speedy and hassle free switching of flavours - and makes replacing pods a piece of cake. The only negative point is the price. At £5.49 for 2 pods , it can be fairly expensive to replace the pods. However, I do feel that paying for both quality and UK made vaping liquid is worth paying the premium.”

Helpful Report

Posted 5 years ago

Hi, thank you for your in depth feedback, it is much appreciated. It's great to know you enjoy the flavours and the selection on offer and that you find the device to be hassle free. We will take your points on board in regards to cost, however we are currently priced competitively in comparison to our competitors. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“It's very easy to use.. And very smooth taste.. Very happy with it.. Gonna order another one for a spare whilst the other on charge..”

Helpful Report

Posted 5 years ago

Hi Diane, thank you for your 5 star review! It's great to know that you find the device easy to use and that you enjoy the taste, so much so that you're ordering another! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Excellent, doesn't hurt my throat. The crushed menthol is a true menthol please make more menthol a bit stronger in menthol. However I think a more elegant vipe container should be made.”

Helpful Report

Posted 5 years ago

Hi June, many thanks for your 5 star review! It's great to hear that you enjoy using the device and that you are happy with the flavour of the liquid. We will certainly take your feedback on board and pass this on. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

VUSE is rated 4.5 based on 6,342 reviews