Name: VUSE
Rating: 4.55

“Generally a good product, but there are issues with product reliability / quality control. Atomisers going bad after a couple of days, some not working out of the box etc. Overall good quality and good experience, but the poor quality of some components denies it perfect marks. Surprisingly, the batteries seem to be top notch, hold their charge quite well even after heavy use.”

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Posted 7 years ago

“I've been looking to make the switchover from cigarettes to e-cig type devices for some time. After some recommendations from friends I decided to go with Vype. I have just received my e-pen and collection of different flavoured cartridges. The delivery was quick. Now just waiting for the big switchover... All that's holding me back is, well, me. Will post another review once I have switched. So far so good!”

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Posted 7 years ago

Hello Ryan. Glad to hear you have received your device. Do let us know how you get on with your device, and if you have any questions, you can contact the Customer Care Team, on 0800 133 7350, between the hours of 09:00 - 17:00 Mondays to Fridays, or you can email us at info@govype.com.

Posted 7 years ago

“Haven't made the switchover yet but my vype kit and the cartridges and ready for when I am. All looks good though. Will update when I've switched.”

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Posted 7 years ago

Hello Ryan. Glad to hear you have received your device. Do let us know how you get on with your device, and if you have any questions, you can contact the Customer Care Team, on 0800 133 7350, between the hours of 09:00 - 17:00 Mondays to Fridays, or you can email us at info@govype.com.

Posted 7 years ago

“Customer service department are helpful”

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Posted 7 years ago

Thank you for your feedback. We were sorry to read of the issues you have had with your device. if any of our products are within their six month warranty, and the customer has their receipt as proof of purchase, then we will always be happy to replace the device. We shall arrange for a member of the Customer Care Team to contact you shortly.

Posted 7 years ago

“I've stopped smoking using Vype it's amazing, easy to use and a wide variety of flavours & strengths- thanks Vype 10 months now”

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Posted 7 years ago

Hello Beverley and thank you for your feedback. It is always good to hear that our customers enjoy using our devices. If you need to contact us regarding your device, or any of our eLiquid Bottles/Cartridges, you can contact the Customer Care Team on 0800 133 7350 (Mondays - Fridays 09:00 - 17:00), or at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Best e cigarette i have used the vype e pen is so easy to use, no leaks and always super quick delivery.”

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Posted 7 years ago

Hello Becki. Thank you for your feedback, regarding the ePen device. It is always good to hear that our customers enjoy using our devices. If you need to contact us regarding your device, or any of our cartridges, you can contact the Customer Care Team on 0800 133 7350 (Mondays - Fridays 09:00 - 17:00), or at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“It's only been a few days,but quite impressive. Dark cherry is superb,in fact I have just brought another epen as the battery life is too short and I'm a long distance lorry driver so hopefully they'll last,so far so good.”

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Posted 7 years ago

Hello Glenn. Thank you for your feedback, regarding the ePen device. It is always good to hear that our customers enjoy using our devices. If you need to contact us regarding your device, or any of our cartridges, you can contact the Customer Care Team on 0800 133 7350 (Mondays - Fridays 09:00 - 17:00), or at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Vype are the reason I've been able to give up smoking finally. I really like the Epen and the fact that you don't have to have open bottles of liquid around - and that you can reduce the nicotine over time.”

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Posted 7 years ago

Hello and thank you for your feedback. We are glad to hear you are enjoying using your device and are finding it easy to use. If you need to contact us regarding your device, or any of our cartridges, you can contact the Customer Care Team on 0800 133 7350 (Mondays - Fridays 09:00 - 17:00), or at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“The Vype pen ecig is brilliant if you don't want the hassle of filling tanks and changing coils. It is cheap and so easy to use. There is a good range of flavours in easy to use cartridges.”

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Posted 7 years ago

Hello Emma. Thank you for your feedback. We are glad to hear you are enjoying using your device and are finding it easy to use. If you need to contact us regarding your device, or any of our cartridges, you can contact the Customer Care Team on 0800 133 7350 (Mondays - Fridays 09:00 - 17:00), or at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I like the product, delivery and customer care is great. Only issue, last few months, I have had no emails when product dispatched, delivered etc, not sure if due to change in courier?”

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Posted 7 years ago

Hello Matthew. Thank you for your feedback. We are always pleased to hear that our customers enjoy using their device, and that you were happy with the service offered by the Customer Care Team. If you need to contact us regarding your device, our eLiquid Bottles /Cartridges, or your orders, you can contact the Vype Customer Care Team, either by telephone on - 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by email at - info@govype.com, and a member of the team will he happy to assist.

Posted 7 years ago

“Very easy to use!!!”

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Posted 7 years ago

Thank you for your feedback. We are always pleased to hear that our customers enjoy using their device. If you need to contact us regarding your device, or our eLiquid Bottles or Cartridges, you can contact the Vype Customer Care Team, either by telephone on - 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by email at - info@govype.com, and a member of the team will he happy to assist.

Posted 7 years ago

“I progressed from others "e-cigarettes" to the Vype e-Tank because I wanted to try liquids and then to the e-Box because I wanted more control - and because the e-Tank batteries are so awful. The e-Box is definitely better but it would be nice if the mouthpiece was plastic so I didn't feel like my teeth were going to break, and that it were possible to get more smoke. I love the range of liquids though im not all that adventurous with flavours (but thank you for the melon. :) All-in-all though, I think I've more or less found my sweet spot both for cost and convenience.”

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Posted 7 years ago

Thank you for your feedback. We are always pleased to hear that our customers enjoy using their device. If you need to contact us regarding your device, or our eLiquid Bottles or Cartridges, you can contact the Vype Customer Care Team, either by telephone on - 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by email at - info@govype.com, and a member of the team will he happy to assist.

Posted 7 years ago

“Brilliant quick delivery, easy to use website and great quality products.”

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Posted 7 years ago

Hello Lindsay. Thank you for your feedback, and we are pleased to hear that you are enjoying using your device. If you have any queries regarding any of our products, you can contact the Vype Customer Care Team on 0800 133 7350, or email at info@govype.com.

Posted 7 years ago

“I use the vype ebox which is smooth although not keen on the liquids so buy them else where”

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Posted 7 years ago

Hello Mark and thank you for your feedback. We are glad to hear that you are enjoying using your device. If you need to contact us about your device or any of our eLiquid Bottles, you can contact the Customer Care Team, either by telephone on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“I've tried various cheaper e-cigarettes which tend to break after a short amount of time. These are high quality which last and when you need spare accessories, delivery is fast. Thanks a lot.”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We are glad to hear that you are like your Vype device. If you need to contact us regarding our devices or eLiquid Bottles/Cartridges, you can contact the Customer Care Team, either by telephone on, 0800 133 7350, between the hours of 09:00 - 17:00 Monday - Friday, or email the team at, info@govype.com.

Posted 7 years ago

“Post-purchase custom service is remarkable”

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Posted 7 years ago

Hello and thank you for your feedback. It is always nice to hear that our customers are pleased with the level of customer service they receive. If you need to contact us regarding any of our devices or eLiquid Bottles/Cartridges, you can contact us by telephone on 0800 133 7350 (Mondays - Fridays 09:00 - 17:00) or email at info@govype.com.

Posted 7 years ago

“Absolutely in love with this product, helped me stop smoking straight away. Wouldn't be without it now! Gone from 20 or 30 a day to 0 straight away very very impressed”

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Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you have been able to stop smoking, using one of our e cigarettes. If you need to contact us regarding our devices or eLiquid Bottles or Cartridges, you can contact the Customer Care Team by telephone on: 0800 133 7350, or by email at info@govype.com, and a member of the team will be more than happy to assist.

Posted 7 years ago

“Great product”

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Posted 7 years ago

Hello Ewa. Thank you for your feedback and we are pleased to hear you are enjoying your device. If you need to contact us regarding our devices or eLiquid Bottles or Cartridges, you can contact the Customer Care Team by telephone on: 0800 133 7350, or by email at info@govype.com, and a member of the team will be more than happy to assist.

Posted 7 years ago

“Quick delivery and even better prices”

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Posted 7 years ago

Hello Lois, and thank you for your feedback. If you need to contact us regarding our devices or eLiquid Bottles or Cartridges, you can contact the Customer Care Team by telephone on: 0800 133 7350, or by email at info@govype.com, and a member of the team will be more than happy to assist.

Posted 7 years ago

“Great product at a great price.”

Helpful Report

Posted 7 years ago

Thank you for your feedback and we are glad to hear you are enjoying using your Vype device. If you need to contact us about any of our products, you can call us on: 0800 133 7350, or email us at: info@govype.com.

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

VUSE Reviews