VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have the vape e pod 3 .its been the best thing that got me off cigarettes. And the vaping experience is great.only thing I would say is negative is the pods are expensive £5.49 where thay could be under £5.00 even £4.00 as it can get expensive if you are a frequent vapour.. The pods don’t last that long one day if you are heavy vapour . And more flavours would be good. All in all great piece of kit to quit the smoking cigarettes.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great product, with quick, efficient delivery! Thank you”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're delighted you are happy with your Vype device and that the delivery was swift and efficient! If you require any assistance, please be in touch with our Vype Care Team. The Care Team are available Monday-Friday from 09:00-17:00 on 0800 133 7350 or via email at info@govype.com

Posted 6 years ago

“In my opinion vype3 is a brilliant e-cig the only issue I have the replacement e-liquid mouthpiece doesn’t seem to last very long apart from that perfect”

Helpful Report

Posted 6 years ago

Hi Stephen, thank you for your 5 star feedback! We're delighted you are happy with the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“The best E-Cig I have ever used simple & fast to use with no horrible tastes good vapour production A++;”

Helpful Report

Posted 6 years ago

Dear Christopher, thank you for your 5 star review! We're delighted to know Vype has the best product you have ever used and that you find this simple to use! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Smart looking ePen! Love the shape. Have only tried mint and caramel flavour. Also, very helpful customer service!”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star feedback! It is great to know you are enjoying this and that the service you received was helpful! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“The ePen is a really nice design and the refills are clean, easy to change and reasonably priced. Of all the e cigarettes I have tried Vype has the best flavour.”

Helpful Report

Posted 6 years ago

Thanks so much for the positive review and feedback! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Goods delivered very quickly in perfect condition very easy to use. Very pleased with service thanks”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! It's good to hear that you are enjoying your Vype products and that they arrive within the expected timescale! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I originally purchased the Vype 3 unit with cartridges for my mother in law who has been a heavy smoker all her life; she had since developed heavy coughing and even had surgery on her voice box, although it was suggested that it was not to do with her smoking. We as a family tried everything to try and get her to either reduce the amount she smoked or to quit, even offering financial incentives. We purchased the Vype 3 unit for her upon a visit to an e-cig shop where she tried it. She expected it to be a different experience to smoking but was pleasantly surprised. For the last month she had lowered the quantity of cigarettes she smoked with the help of the Vype 3, and recently we've heard that she no longer is”

Helpful Report

Posted 6 years ago

We appreciate your feedback, and we are glad to hear that your mother is enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I have been using these for a long time, great flavour and easy to use, the epen caps are so easy and no spills.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Dark Cherry 🍒 6mg nicotine. This is far the best flavour of e- liquids.”

Helpful Report

Posted 6 years ago

Thanks for the great review! We are glad that you are enjoying the Dark Cherry eLiquid. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“A great alternative to smoking cigarettes. I've been a cigarette smoker for 20+ years and this is the only thing which has helped me quit. I started off with the Vype E-Pen and cartridges. I would have happily stuck with that, only, the cartridges are not so widely available to me so I had to rely solely on ordering online via Vype. This had its pros and cons. Although the prices are similar, additional discounts are offered on bulk orders and there's an array of delicious flavours to choose from (pros); the courier company used by Vype are/were very unreliable (cons). My last delivery arrived bang on time, a day earlier infact, but I have had issues in the past. But coming back to the pros; the cartridges and e-liquid bottels do last a while, so I don't need to go through that palava often. Once a month at best. I recently switched from the Vype E-Pen to the Vype eTank Pro kit. Again, no complaints. There's no leakage so long as both the pen/tank are kept upright, and there's an even better selection of flavours for the tank. My only criticisms are that unlike the E-Pen, the tank doesn't switch itself off, the battery doesn't last as long and it also takes a little longer to charge. In any case, I wish such alternatives were invented sooner, I would have quite cigarettes ages ago! For anyone looking to quit the fags, I'd highly recommend vaping instead and in particular, vaping with Vype. Whichever device you go for, start off with the higher strength cartridges or liquids at first, then work your way down to the lower strengths. Good luck and happy vaping!”

Helpful Report

Posted 6 years ago

Thank you for your feedback, and we are glad to hear that you like using our Vype products. We are also happy to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I like both vype epen and epen 3. They are so easy to use and refill. Plus the wide choice of flavours and nicotine strengths.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad to hear that you are enjoying the ePen and ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very happy with the service provided. When you order, it always comes on time.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I have had e cigs before but they leaked made me ill, always went back to cigs, the flavours were not great until I got fed up with smoking. I saw the vype pensin tescos and stuff but I took notice when I saw them in boots, checked out website and liked the idea of no leak pens, no refilling so I ordered a red one bundle for £19.99 came with 6 pods, I was surprised at the flavours, including the tobacco one, really nice, I have not smoked a cig since last Friday, so one week cig free. The only point I will make is the dark cherry and wild berries do not seem to have a good flow, but the crisp mint and crushed mint are brilliant and flow easy and taste great, my other moan for the day is they should make pods that last longer, but I was a serious smoker so all in all a great product, just ordered more mint and some of the new flavours. Recommended it to two friends”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I use the EPen which is great. Very convenient for changing flavours and the range of strengths available supports me in reducing my nicotine dependency.”

Helpful Report

Posted 6 years ago

Thank you so much for your feedback! we are pleased to hear that you are enjoying your ePen device. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I am on the way to giving up the dirty habit of smoking and already telling people how disgusting it smells in reality and with Vype Pen 3 and 0 nicotine cartridges a very helpful aid to still have that moment to mimic the motions u might miss”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! It's amazing to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Best vape that feels like a e-cigarette rather than a cloud generator!”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“ePen 3 is the best device I have ever used. Easy to use, nice clean fresh flavours and hassle free.”

Helpful Report

Posted 6 years ago

Hi, thank you for your great review. We are thankful for your kind words and that you are enjoying using the ePen 3 device. It's great to know you enjoy the flavours and find this easy to use with no hassle! Should you require any assistance, the Vype Care team are on hand to assist Monday-Friday from 09:00-17:00 via telephone on 0800 133 7350 or via email at info@govype.com

Posted 6 years ago

“Excellent service, arrived so quickly, really impressive. Run out locally of the cartridges so much appreciated.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star feedback! We're delighted the service is matching our products and that you are happy with this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Have just tried the new epen,good,better for good cloud of smoke but,quite expensive compared to old epen and other brands,think a review of price should take place.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are glad that you are enjoying your ePen 3. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews