VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my new Vype e-pen, it is so functional, discreet, and works perfectly. The flavours are amazing and the price is really reasonable. Can't think of anything negative to say!”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Nice design, good battery life”

Helpful Report

Posted 6 years ago

Thanks so much for the feedback! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Just started using the e-cigarette and I find it light in weight easy to use and quick delivery”

Helpful Report

Posted 6 years ago

Thanks for the positive review and feedback. It's great to hear that your Vype products arrived quickly. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Have been using Vype ePen for about 4 years. Excellent product - in my opinion best on the market. Recently had a problem with a pen that I purchased locally (previously only used internet) - the service that I received from Thomas Fold of the Customer Care team was second to none with my product being replaced within 2 days. If only all companies were able to provide such an excellent service. Thank you Vype.”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Coming from EU, I must let you know that I've tried almost all ecig. alternatives, including the heat not burn tech and... I am amazed and fully satisfied with Vype3 in all aspects: lightweight, affordable capsules wich last enough to get evan 4 days! I am pleasantly surprised by the battery life and... I can honestly say that I highly recommend Vype3, no more smell, you still get your nicotine, slim package. 10/10 Marko S.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! It's great to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Have smoked for a long time and tryed other smoking aids but often found them hard to maintain and leave a bad taste. The new Vype device is one off the best, easy to use, no mess, and you really feel the craving for a cigarette is met with the device. It's early days for me on the device but I hope this is one that finaly helps me quit for good. Well done to Vype for a well thought out device .”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Brilliant No need to re fill anything”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Just received Vype. No mess so easy to use. Going to try dark cherry flavour next ;)”

Helpful Report

Posted 6 years ago

Hi Annette, thank you for your 5 star review! We're delighted to know your happy with your device and that you find this easy to use. The Dark Cherry is a personal favourite! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“easy to order and fast delivery”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star feedback! Great to know our customers are finding the ordering process nice and easy! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very good delivery and the epen is helping me to stop smoking cigarettes”

Helpful Report

Posted 6 years ago

Hi Christine, thank you for your 5 star review! We are delighted that you're happy with your device and that this is offering you an effective alternative. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I bought an E Pen starter kit at my local shop in an effort to stop smoking cigarettes. I found the E Pen very affordable, neat and tidy, no fiddling with oils or having to dismantle the device and I had a choice of replacement caps in different flavours locally. I then got the E Pen3 through the govype website and found all of the benefits above with the added satisfaction of a smoother more fulfilling vape. haven't smoked a cigarette since. A brilliant piece of kit!”

Helpful Report

Posted 6 years ago

Hi James, many thank for the 5 star review! It's great to know you find the devices easy to use and that you have found the comparisons between the ePen and ePen 3 as a benefit. We're happy to know you are enjoying the use of the ePen 3 now. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“So easy to use, no fuss or mess. It's my first time using an e-cigarette after being a smoker for many years. Found the transition very easy and even after a few days, have not wanted a cigarette once! No massive clouds of vape (which is what has put me off in the past), charges really quickly and cartridges easily available. Will happily never go back to smoking cigarettes”

Helpful Report

Posted 6 years ago

Dear Gwen. thank you for your 5 star feedback! We greatly appreciate this. It's very good to know our products are offering you an alternative that you are happy and confident with. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Great product,easy to use and reliable”

Helpful Report

Posted 6 years ago

Hi Robert, thank you for your 5 star review! We're delighted to know you are happy with the product and you find this easy to use. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I've been using Vype products for over a year now and I have no complaints whatsoever. The online service is equally as good.”

Helpful Report

Posted 6 years ago

Hi Jeffrey, many thanks for your review! We appreciate your custom over the last year and it's also great to know you are happy with the service we are offering. Should you require any assistance, please do not hesitate to contact the Vype Care team on 0800 133 7350 or via email at info@govype.com Our team are available Monday-Friday 09:00-17:00

Posted 6 years ago

“Delicious to taste and easy to use, no silly refill bottles, good looking too, sleek with many colours to choose from. I must admit I was worried at first because I was used to the old Vype pen, but having used the new one I find it a lot better. The service is excellent, easy to order online and free delivery which is exceptional. So I recommend this product without hesitation, so much better than smelly expensive cigarettes, thank you Vype and well done.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're happy to learn you are enjoying the ePen 3 device. We also love the look of the device and agree the taste is great. It's great to know the service matches the product and you're happy with this! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I have recently bought the new Vype Epen 3 and am finding it even more satisfying to use than the previous model. I haven't smoked a coventional cigarette for three years, after many years as a smoker. The best part is that no one else is affected by e-cigarettes and rooms, clothes etc. are unaffected too. My only concern is recycling. Could you put guidance on the refill packs, please?”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! It's great to know we can offer an alternative option for you in the ePen 3. We do have a responsible disposal policy, this can be found on the link below. https://www.govype.com/uk/disposal Should you need any further assistance, the Vype Care team are on hand Monday-Friday from 09:00-17:00 via telephone on 0800 133 7350 or via email at info@govype.com

Posted 6 years ago

“Very fast delivery keep you informed all the way excellent.”

Helpful Report

Posted 6 years ago

Hi David, thank you for your 5 star feedback! We're delighted to know you are happy with the service you have received. We always aim to please our customers! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I Bought the vype pebble for my dad. Hes finding it helps and has cut back half the cigarettes he was smoking in just 3 days of using his vype. He's used other ecigs and not found them as good as this one. It's light weight, easy to use and a great price.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're delighted to know we can offer an alternative for your Dad and that he is enjoying using the Pebble. Should you need any further assistance, the Vype Care team are on hand Monday-Friday, 09:00-17:00 via telephone on 0800 133 7350 or via email at info@govype.com

Posted 6 years ago

“Using the vype epen it was easy to quit smoking, I like the fact that I don’t have to deal with messy oil and just screw in the cartridges. My only moan is they are not easily available in shops, I buy mine from the coop but they have a limited choice and only go down to strength 12. Having been a smoker for over 30 years and failing to quit with other vape products I would recommend vype to anyone wanting to quit or just to vape. 🙂”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. A member of our team will contact you shortly to let you know about options for making purchases for the ePen Cartridges in your area. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great product, I highly recommend it!”

Helpful Report

Posted 6 years ago

Hi, thank you for the great feedback. We're happy to know you are enjoying the use of your Vype device. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews