Name: VUSE
Rating: 4.55

“I like the ePen3 replacement pods are a brilliant innovative idea . The ecig is nice and compact a ladies ecig as my friend would say !”

Helpful Report

Posted 6 years ago

Hi Janet, thank you for your 5 star review! It's great to know you are enjoying the ePen 3 and you find it compact! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I've used epen3 for two days. It's helped me reduce my 28 cigarettes a day to around 12. I actually enjoy this vape. But I find the battery life is only a couple of hours. I chain vape given the opportunity. I would like it to last at least half the day before running out. Please tell me if I'm doing something wrong.”

Helpful Report

Posted 6 years ago

Hi Herc, thank you for your feedback. We're delighted we can offer you an alternative to smoking that you are enjoying. The battery is small so the capacity of this can last a whole day, however this is with more moderate use. If you are chain vaping on this, it will drain the battery faster. Why not go for an extra ePen 3 so you'll always have one charged :) If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very well engineered and great flavours.”

Helpful Report

Posted 6 years ago

Hi, thank you for your feedback! We're happy we can meet your vaping needs with our products and flavours! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Tried this after reading many reviews. I liked the style of the epen 3. It's brilliant and after 9 days of cutting down on cigarettes I'm now only using epen. Delighted with it and would highly recommend.”

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Posted 6 years ago

Hi, thank you for your 5 star feedback! We are delighted to know that we can offer an alternative in the ePen 3 that is working for you. We are happy to be part of the journey with you! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Easy to use, easy to carry either pocket or handbag. Tried several different things to give smoking up found this the best.”

Helpful Report

Posted 6 years ago

Hi Heather, thank you for your 5 star review! We're happy to know you find your Vype device easy to use and that it is easy to carry around with you. We're happy we can offer you an alternative that is working. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Excellent vape experience, nice tastes available, durable battery.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're happy to know your experiences with your Vype device are positive. It't good that you find that flavours are good and the battery is lasting! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Initially I both the Vype ePen Starter Kit. I was quite happy with it but unfortunately I lost the pen. I wanted to buy another one but my friend recommended me the Epen 3. I'm very happy with it too, so well done. The only think I would have to say, when comparing both pens, is that I would like to be able to see the remaining liquid in the cartridges of the Epen3. The normal ePen allows you to have more control and to see when the cartridges are running low. On the Epen 3, you can't. Maybe you could make the plastic clearer? Thank you.”

Helpful Report

Posted 6 years ago

Hi Monica, thank you for your review! We're happy to know you enjoy the ePen 3. I can advise that when the pod is low with liquid, you will notice a white/pinkish coloured light will flash on the device, this will indicate the pod is almost empty and may need changed. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very smooth vape”

Helpful Report

Posted 6 years ago

Hi, thank you for your kind feedback. We're happy you enjoy using your Vype device! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“The Vype iSwitch Maxx is a beast! Most enjoyable vaping experience to date! Very impressed.”

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Posted 6 years ago

Hi, thank you for your 5 star review on the new iSwitch Maxx! We're delighted you are enjoying using this and that it has impressed you as much as us! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Generally a good experience although one e-pen was faulty on purchase and, on another occasion, one e-pen cartridge was faulty. Overall a good average over 17 months!”

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Posted 6 years ago

“Think this could be the very thing for me to stop smoking at last, tries many others but not a patch on Vype.”

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Posted 6 years ago

Hi, thank you for your 5 star review! We are delighted we can offer an alternative that is helping on your journey to stop smoking. We are delighted to be part of this with you. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Took a little while to adjust from smoking to vype. Just want to be sure I’m not increasing nicotine intake from my 20 a day pleasure, and the only widely available refills come in 18mg. The idea is to lower dependency.”

Helpful Report

Posted 6 years ago

Hi Simon, thank you for your review. We are happy to provide an alternative to smoking for you and we hope this is helpful. Whilst not many of the pods in the lower strengths can be found in retailers, you can purchase these directly from us at www.govype.com where we have a large selection of flavours and strengths. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“easy to set up and use. silent! :)”

Helpful Report

Posted 6 years ago

Hi, thank you for your review! We're happy to know you find the device easy to use. It's great to know we can meet your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I find the Vype is the best e cig I`ve ever used”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Has really helped me to stop smoking Good customer service also”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! We are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent products. I have the Vype e-tank pro and find it easy to use with good vapour and plenty of choice of flavours. Would highly recommend!”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Bought it for my husband and he says it’s very good”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Happy all way work for me”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Good product but massively overpriced”

Helpful Report

Posted 6 years ago

Thank you for the feedback. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“It's better than the older type but just one thing I dont like is that you can't see how much juice is left in the cartridge. Went to work and it run out i didnt have another one with me.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. It is nice to hear that you are enjoying using your new ePen 3 device, which has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times to let you know the cartridge needs changing. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

VUSE Reviews