VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“E pen is easy to use, carry and change the cartridge. Small and compact and a reasonable range of flavours, although I would appreciate more without a hint of mint. I have found the latest E pen batteries do not last as long as my initial purchase one year ago which is rather frustrating/annoying. Excellent delivery time.”

Helpful Report

Posted 6 years ago

Hello Ann, and thank you for your feedback. A tip to ensure you get the best from your device, ensure that the device is charged through a laptop/pc, and when charging it, wait until the green light has gone out. This will then indicate the device has been fully charged, so hopefully you should notice an improvement in the longevity of your device between charges. If you have any further queries, you can contact the Customer Care Team on 0800 133 7350 (between the hours of 09:00 - 17:00). Or, you can contact them by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“I am happy that i dont smocke tobacco anymore. i wouldnt be able to do it without the bype”

Helpful Report

Posted 6 years ago

Hello Eduardo, and thank you for your feedback. It is nice to hear that you have made the transition from cigarettes to vaping. If you have any queries, about any of our products, you can contact the Customer Care Team on 0800 133 7350. Or you can e-mail at: info@govype.com, and a member of the team are always more than happy to assist.

Posted 6 years ago

“Has helped me quit for a year so far”

Helpful Report

Posted 6 years ago

Hello Clare, and thank you for your feedback. It is always nice to hear that our customer are enjoying the transition from cigarettes to vaping. If you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail at: info@govype.com.

Posted 6 years ago

“Helped quit smoking, little pricey on the liquids for a small amount”

Helpful Report

Posted 6 years ago

Hello Harry, and thank you for your feedback. We are pleased to hear, that you made the transition from smoking to vaping. If you have any queries about any of our devices, then you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 6 years ago

“Service of call centre is very friendly and prifessional. I use 2 different types of vype e-cigarettes with blended and golden tobacco which i love. I would never switch to any other vype product due to the quality of go-vype.”

Helpful Report

Posted 6 years ago

Hello Janice, and thank you for your feedback. We are pleased to hear, that the customer service offered has been of the highest standard, and that you are also pleased with your devices and eLiquids. If you have any further queries, then you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 6 years ago

“Easy to use easy on the pocket and helping my health thank you.”

Helpful Report

Posted 6 years ago

Hello Peter. Thank you for your feedback. It is always nice to hear, that our customers enjoy using our devices. If you have any queries, you can contact the Customer Care Team on 0800 133 7350. Or you can contact the team at: info@govype.com.

Posted 6 years ago

“tried every smoking alternative available and the estick maxx is easily the best there is”

Helpful Report

Posted 6 years ago

Hello Maureen. Thank you for your feedback, and we are glad to hear that you like using the eStick Maxx device. If you have any queries about any of our products, then you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and the team will be happy to help you.

Posted 6 years ago

“I have had a number of vape devices in the past that all leaked. The 'Vype e-pen' is great! No leaks, superp battery life. Also their customer service is fab... thanks Andrew... have a look at 'professor vapes' review on YouTube. Jim”

Helpful Report

Posted 6 years ago

Hello Jim, and thank you for your feedback. It is nice to hear, that you are enjoying using the ePen. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail them at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“easy to use no messing try to refill it simple screw in and easy to use”

Helpful Report

Posted 6 years ago

Hello Leslie, and thank you for your feedback, about your Vype device. It is always nice to hear that our customers enjoy using our devices. If you have any queries, then you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or you can e-mail the team at: info@govype.com.

Posted 6 years ago

“They didn't”

Helpful Report

Posted 6 years ago

Hello Tom, and thank you for your feedback. If you have any queries, about our products, then please contact the Customer Care Team on: 0800 133 7350, between the hours of 09:00 - 17:00 Monday - Friday. Or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Use E pen + caps excellent.”

Helpful Report

Posted 6 years ago

Hello Jill. Thank you for your feedback. It is nice to hear, that you like using your Vype ePen, and the choice of flavours too. If you have any queries, you can contact the Customer Care Team on 0800 133 7350, or e-mail at: info@govype.com, and the team will be happy to assist you.

Posted 6 years ago

“Helped me to stop my 30 a day cigarette addiction.”

Helpful Report

Posted 6 years ago

Hello Moira, and thank you for your feedback, and we are glad to hear that you have made the transition from smoking to vaping. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team, who are always happy to help. You can call on 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or e-mail at: info@govype.com.

Posted 6 years ago

“I enjoy the taste/flavour and prefer to use vype instead of smoking cigarettes.”

Helpful Report

Posted 6 years ago

Hello Janet, and thank you for your feedback. It is always nice to hear that our customers are enjoying the transition, from smoking cigarettes to vaping. If there are any queries you have about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00), or you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Stop the craving for ciggarettes and tastes nice. Easy to use also.”

Helpful Report

Posted 6 years ago

Hello Oscar, and thank you for your feedback. We are so pleased to hear, that the transition from cigarettes to vaping has worked for you. Should you have any queries, regarding your devices or eLiquids, you can contact the Customer Care Team. They are available by telephone on - 0800 133 7350, or you can e-mail them at: info@govype.com.

Posted 6 years ago

“So easy to use pop in cartridge and off you vape pebble feels good in the hand very smooth vaping doesn't burn the back of throat like other e-cigarettess”

Helpful Report

Posted 6 years ago

Hello Debra, and thank you for your feedback, about your device. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team, who will be happy to help on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays to Fridays). Alternatively, you can e-mail at: info@govype.com.

Posted 6 years ago

“Easy to refill Fast charge”

Helpful Report

Posted 6 years ago

Hello Robert, and thank you for your feedback, regarding your device. We are pleased to hear, that you enjoy using your device. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team by calling them on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 6 years ago

“Recently purchased the new vype epen 3. I have purchased quite a few vype products but this has to be my favourite. Not only does it look and feel great (fits nice and snug in my hand) it gives a great vape off it as well. I haven't smoked a cigarette since I received it on 2 days ago and don't feel the urge to either with using the epen 3. Great job Vype.”

Helpful Report

Posted 6 years ago

Hello Diane. Thank you for your feedback and we are glad to hear, that you are enjoying using your new ePen 3 device. If you have any queries about your new device, you can contact the Customer Care Team. You can call the team on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00), or you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“The taste of the liquid is very good quality compared to other brands.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, and we are glad to hear that you like the choice of flavours for your device. Should you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team. They are available on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays to Fridays). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“I recently purchased the new Vype EPen 3 and I’m very happy with its performance. Having originally used the previous EPen, the 3 is much better in performance, the month piece sits more comfortably in your month and the design of the unit sits well in your hand without the awkward bulkiness of some units. The fact that the month piece is incorporated in with cartridge means a new one every time you change it. Lots of flavours available so you are not limited in what you can have”

Helpful Report

Posted 6 years ago

Hello Diane. Thank you for your feedback, and we are really please to hear, that you are enjoying using your new ePen 3 device. Should you have any queries, about your new device, or any of the new cartridges, the Customer Care Team are on hand to assist, and you can contact them on 0800 133 7350. Or, you can e-mail them at: info@govype.com.

Posted 6 years ago

“The e-cigarette itself is good, it looks smart it's nice and light. Only faults with my order is the liquid doesn't last long I'm filling it up 2/3 times a day and I don't use it that much. Also I wasn't sent a charger, after emailing I'm still waiting on a charger to be delivered.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. We are glad to hear that you are enjoying your Vype device. Our more powerful devices, will require filling more frequently, as the battery will heat the liquid quickly, to give a more fuller vape, when drawing on the device. A member of the Customer Care Team shall contact you, regarding your missing charger for your device.

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews