VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,342 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,342 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best system on the market.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're delighted to hear you think we're the best! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Excellent quality product and faultless service. Thank you.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! It's great to know you are enjoying the product and that you are happy with the service to match! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I have been using vype products for a few years now.They are by far the best.I have on occasion bought products from e cig shops, and have not been impressed.The customer service is brilliant at vype.Thankyou vype.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star feedback! We're delighted we can offer you products that you love and enjoy using. It is always great to know that you are also receiving first class service! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Excellent product. Clean to use, no messy refilling. Cartridges are easy to fit in seconds and available in a variety of flavours. Can be recharged from laptop/desktop which is a bonus.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I've had battery issues with 2 e-tank pro's, customer services via the web chat were brilliant, they sent me out a replacement next day. didn't even ask for the faulty item to be returned. I'm now using the vype e-tank pro 2 which is a much better device & a great vape.”

Helpful Report

Posted 6 years ago

Thank you so much for your great review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great quality!”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“My epen 3 arrived this week and I love it feels good in my hand, flavours are tasty, enough vape cloud that doesn't annoy everyone around you and keeps the craves at bay. I love the simplicity of changinging the pods depending on what flavour i fancy, the chwrry is my fav. My son has tried with menthol pod and loves it so much he is ordering his own. 5 out of 5 for us”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your ePen 3. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent stand out product of all the vapes out👍 Easy to use, feel and looks are mind blowing. Wish we in Canada had the golden tobacco cartridge for vype epen 3, tho’ the blended one is superb, just wanted to try out😀. Waiting for the new vype epod😊 eagerly!”

Helpful Report

Posted 6 years ago

“Easy to use full flavoured (crisp mint) I'm loving it”

Helpful Report

Posted 6 years ago

Hi Colin, thank you for your 5 star review. We also love the Crisp Mint range and this is one of our best sellers. We're glad you enjoy this flavour and that you find the device easy to use! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“epen 3, recharges quickly, cartridges so easy to change and at a good price point.”

Helpful Report

Posted 6 years ago

Hi Lynn, thank you for your 5 star feedback! We're delighted to know you are enjoying your ePen 3 and that you find it charges quickly and that you find the device simple to use. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Vype is great, easy for me to use as I have a disability in my arms, just wish lower strengths were available in shops, a great product.”

Helpful Report

Posted 6 years ago

Hi Michelle, thank you for your 5 star review! It's great to know we can offer you a product that you find easy to use. The full range of refills are available online at www.govype.com as retailers will not be stocking the full range. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very happy!”

Helpful Report

Posted 6 years ago

Hi Vito, thank you for your 5 star review! It always makes us happy to know our customers are happy! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Absolutely brilliant products and excellent customer service. There's never been an issue if I needed to return something - the staff have always been helpful.”

Helpful Report

Posted 6 years ago

Hi Jason, thank you for your 5 star review! We're delighted that the service matches our products and you're happy with this. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I have been using vype e-cigarettes for some years now, the products are fantastic quality and very satisfying, and replacement parts are easily accessible, great products .and customer services are fantastic”

Helpful Report

Posted 6 years ago

Hi Mark, thank you for your 5 star review! We're delighted you are happy with the quality of your Vype device and that you find it satisfying. It's always great to hear you are happy with the service received as well as we understand how important this is. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Best Customer Service Ever (Andrew)!!!!!!!!!!!!!! I was not expecting much when i started this chat as a lot of these online chats for companies don't go anywhere but I spoke with Andrew and he has restored my faith in advisors who genuinely just look to give great customer service. Special mention to Andy what a great representative of your company (Pay Rise?) Also Vype is a company who has helped me quit smoking and today hasn't let me down as with this interaction today you will be keeping one customer for a very long time! Thanks, Connar”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! It's amazing to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great products and a great company to deal with value for your money”

Helpful Report

Posted 6 years ago

Hi Mario, many thanks for the 5 star review. We're happy to know you think our products are great and that you are happy with the service offered. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Ordered refills. Came quickly. Easy to follow website. Easy ordering.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star feedback! We are delighted to know the ordering process was smooth and that delivery came quickly. We hope you enjoy your products! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I have tried various epen style devices and always return to the vype epen as it is simple to use, no fiddly refilling or buying replacement coils and the battery lasts a long time too”

Helpful Report

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

Thank you for your 5 star review! We are happy to know the service is on par with our products! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Vype is the first e-cigarette I have been able to use and actually give up smoking with! Easy punctual service! Would highly recommend to anyone.”

Helpful Report

Posted 6 years ago

Thank you for your excellent feedback! We are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

VUSE is rated 4.5 based on 6,342 reviews