VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product, but getting vype liquid without buying online is difficult.”

Helpful Report

Posted 7 years ago

Hello Brian and thank you for your feedback. There are retailers that sell our eLiquid, but they might not sell the full range, as it remains the retailers commercial decision. However, the full range of Vype products is available on our website, and you can either raise an order online, or by telephone, and the Customer Care Team are always on hand to assist.

Posted 7 years ago

“im happy now .. thank you much .”

Helpful Report

Posted 7 years ago

Hello Leroy. Thank you for your feedback, and we are glad to hear that you are enjoying using your Vype device. If you need to contact us, about any of our products, the Customer Care Team will be more than happy to assist, and you can contact them, either by telephone on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“They are great, but so sad the e cig was withdrawn. That was perfect!”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are planning to re-launch the eStick Maxx in the early part of next year, so keep checking for updates. If you have any further queries, regarding any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“It stopped me smoking .been smoking since I was 11 I'm now 55 have stopped 2 yrs ago my vype had just broke so I am waiting for a new one thank you”

Helpful Report

Posted 7 years ago

Hello Elizabeth. Thank you for your feedback. We are glad to hear that you are enjoying using your device. If you have any queries, about any of our devices or eLiquids, the Customer Care Team will be happy to assist, and you can contact them on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by email at: info@govype.com.

Posted 7 years ago

“Very easy and convenient to change caps with no spills and no fuss. Great choice of flavours and many caps with a 18mg nicotine strength. Tried a few different e-cigarette makes in the past but by far Vype has been the most satisfying and best quality vaping experience for me.”

Helpful Report

Posted 7 years ago

Hello Conrad, and thank you for your feedback, regarding your device. We are pleased to hear, that you enjoy the choice of flavours available. If you have any further queries at anytime, you can contact the Customer Care Team by telephone on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“I've been using the E-Pen for well over a year and after trying various flavours have opted for the crispy mint. Would not consider other firms, unless the mint flavour is discontinued! Good service when ordering online, and refills usually obtainable in my local store.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback on our ePen device. It is always nice to hear that our customers enjoy our devices and choice of flavours. If you have any queries at anytime, regarding our devices or eLiquids, the Customer Care Team will be more than happy to assist. You can contact them by telephone on: 0800 133 7350, or email at: info@govype.com.

Posted 7 years ago

“So easy to use and the order arrived very quickly. Satisfying flavours - particularly like the wild cherry. Wish the starter kits came with various strengths though as 18mg is far too strong and ultimately is a waste as not used, certainly in my case as I only use 6mg e-caps. Much better/easier to charge using the micro USB than the older screw in charger so a definite improvement there. Thanks for a great product at an excellent price.”

Helpful Report

Posted 7 years ago

Hello Grace. Thank you for your feedback, and we are glad to hear that the order arrived quickly, and that you enjoy the updated version of our ePen device. Regarding your feedback on the strengths of cartridges, that come in the starter kit, this has been forwarded onto the relevant teams. If you have any queries regarding any of our products, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“First class service. I ordered and got the item in two days. Better performance than others, but will not mention names.”

Helpful Report

Posted 7 years ago

Hello Richard. Thank you for your feedback. It is nice to hear that you are enjoying using your Vype device. If you need to contact us, regarding any of our products, the Customer Care Team can be contacted on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“Very polite person on the live chat sorted my problem out straight away. The delivery company you use (Yodel) could learn a lot from you guys on customer service!”

Helpful Report

Posted 7 years ago

Hello Craig, and thank you for your feedback. It is always nice to hear, that our customers appreciate the customer service they receive, from the Customer Care Team. If you have any queries regarding our devices, or eLiquids, you can contact us on: 0800 133 7350 (Monday to Friday 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“No mess, no hassle. Gives a great smoke.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are glad to hear, that you are enjoying using your device. If you need to contact us at anytime, the Customer Care Team will be more than happy to assist. You can contact them on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“I like how simple and easy they are to use. Also, this time round I have managed to stop smoking with 6mg cartridges. Very pleased with the ePens and fell in love with the pebble.”

Helpful Report

Posted 7 years ago

Hello Jennifer, and thank you very much for your feedback. It is always nice to hear, that our customers enjoy using our products. If you have any queries regarding our devices, or eLiquids, the Customer Care Team will be more than happy to assist you. They can be contacted on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by email at: info@govype.com.

Posted 7 years ago

“Good value for money”

Helpful Report

Posted 7 years ago

Hello Barry. Thank you for your feedback. It is always nice to hear that our customers enjoy our products, and feel they are getting value for money. if you need to contact us, regarding any of our devices, or eLiquids, the Customer Care Team can be contacted on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“I received an ePen which failed to charge. Thank you Richard for your prompt messages and resolving the problem.”

Helpful Report

Posted 7 years ago

Hello Keith, and thank you for your feedback. We are glad to hear that the Customer Care Team were able to resolve your issue, with your device, and that you were pleased with the service offered. If you need to contact us again, regarding our devices or eLiquids, the Customer Care Team will be more than happy to assist.

Posted 7 years ago

“Arrived on time so I was very pleased with that.”

Helpful Report

Posted 7 years ago

Hello Carol. Thank you for your feedback. It is always good to hear that our customers are pleased with the service, they receive from Vype. If you ever need to contact us, regarding any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by email: info@govype.com.

Posted 7 years ago

“The e-cigarettes are quite good, battery doesn't last all that long, but I buy the liquids from my local vape shop, as the Vype ones are far too expensive.”

Helpful Report

Posted 7 years ago

Hello Jason, and thank you for your feedback on your Vype device. Depending on the device to have, the battery life will vary. For example, the eTank Pro, which is our most powerful device, the battery should last around 8 hours, before it requires charging. A tip for you: when charging the device, wait for the green light to go out on the device (this will indicate the device has been completely charged) and you should get the most operational life out of your device. If you have any further queries, regarding our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday

Posted 7 years ago

“Very easy to use and orders are delivered very quickly. However would like more flavours available in 0mg”

Helpful Report

Posted 7 years ago

Hello, and thank you for giving us your feedback. We continuously review our products, and can use customers feedback, such as yours for any suggestions towards introducing new flavours, if we decide to do so. If you have any further queries, you can contact a member of the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“Quality products at very good prices and fast delivery. I have been using Vype e-cig products for over 2 years and find them extremely satisfying-no more smoking regular cigarettes!”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback, about your Vype device. We are glad to hear that you are enjoying using it, and pleased with the delivery service. If you have any queries regarding any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Great delivery service. Good quality products”

Helpful Report

Posted 7 years ago

Hello. Thank you your feedback, about your Vype device. We are glad to hear that you are enjoying using it. If you have any queries regarding any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“It as started me cutting down on normal cigarettes”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback, about your Vype device. We are glad to hear that you are enjoying using it, and we hope that it gives you many hours of enjoyment. If you have any queries regarding any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I had my vype for 5 days and i really enjoyed it but sadly i was at a party showed it to a few friends and someone stole it from me. Being a student that means i wont be able to buy a new one at least until after the holidays - have unopened cartridges which will stay on my desk till that time comes.”

Helpful Report

Posted 7 years ago

Hello Antonia. Thank you for your feedback. A member of the Customer Care Team shall contact you soon.

Posted 7 years ago

VUSE is rated 4.6 based on 6,340 reviews