VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love these products , making stopping smoking so much easier to handle. Thank you vype.com”

Helpful Report

Posted 6 years ago

Hi Mary, thank you for your 5 star review! We are delighted to know we are able to offer an alternative that works! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“SUPERB PRODUCT RANGE,EASY TO USE,VERY HIGH QUALITY.”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! We appreciate your feedback, and we are glad to hear that you like using our Vype products. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“These are the best quality in terms of vaping, great experience without all the mess and reasonable price. A product that you know is safe and with a great customer service team backing their products.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I have purchased both the Vype ePen and more recently the ePen 3. I love the ease of changing the pods and not having to clean it out. I personally prefer the first ePen I bought due to it having 2 strength buttons. The new ePen 3 only has one and seems to have more vapour, still enjoying it though! Their customer service skills are excellent and definitely go the extra mile for the customer! Would definitely recommend Vype. Thank you”

Helpful Report

Posted 6 years ago

Hi Kimberley, thank you for your 5 star review! We also love how simplistic the ePen 3 is. The ePen 3 is more powerful than the ePen which is why it only has one button as it only puts out at one power. Your feedback will of course be noted! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“great items arrived in quick time”

Helpful Report

Posted 6 years ago

Thanks for the review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“been a heavy smoker for years got the pro tank and found it just as good as cigs just got to get used to it”

Helpful Report

Posted 6 years ago

Thank you so much for your feedback, we are pleased to hear that you are enjoying your eTank Pro device. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I have recently moved from the Vype EPen to the Vype EPen3 best e-cigarette I have used to date. The only thing I have noticed is that the refills don't last as long as the ones for the original EPen, they are cheaper so it could be the volume is less than the original one. I would not go back 10/10 for this product - even better when they offer the whole EPen3 system for £14.99 good value for money.”

Helpful Report

Posted 6 years ago

Thanks for the positive review and feedback! In laboratory testing the ePen 3 Pods provide about 200 puffs per pod, the experience will depend on the individual's personal vaping behaviour. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Using the Vype E Box I finally managed to stop smoking after 28 years. Quality products that work and everything is always well packaged and arrives on time.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are happy with your Vype eBox and you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Easy to use”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I have been a smoker for far too long, wanted to give up there was always an excuse! I was introduced to the Vype3 pen three weeks ago I am so happy, I haven’t touched a cigarette since! I feel so much better I have just been to the dentist, my gums and teeth are much improved”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are happy with your ePen 3 and that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent vape”

Helpful Report

Posted 6 years ago

Thanks so much for the positive review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Product as always discreet & easy to use. However, customer service from Jefferson laboutin was way above and beyond. This only confirmed my stay with vype”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“The epen3 has help me alot would recommend to anyone”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Absolutely so perfect for me love the new vape too very impressed”

Helpful Report

Posted 6 years ago

Hi Pauline, thanks for the 5 star review! We're delighted you are happy with your device, always a pleasure to know our customers are happy! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very impressed big improvement on previous version”

Helpful Report

Posted 6 years ago

Hi Carl, thank you for your review and kind words! We too are impressed with the device. Customer feedback is so vital to what we do going forward and we always take opinions on board. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Good quality vape. Issue is the price. I don’t always want to spend almost £30 to qualify for free postage.”

Helpful Report

Posted 6 years ago

Thanks for the positive review and feedback. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I'm happy with my new ePen3.”

Helpful Report

Posted 6 years ago

Hi Chip! Thanks for the 5 star review! We're delighted to know you're happy with the ePen 3! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“After trying all the other oil based vape's I thought would have a last try and decided on the these , absolutely fantastic , don't burn your throat or leave an awful taste”

Helpful Report

Posted 6 years ago

Hi Shelley, thank you for your 5 star review! Thank you for your feedback. We also love the ePen 3. We agree the pods taste great! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very good a lot better than smoking cigarettes and a lot cheaper and I picked the best vipe- cigarettes thank you”

Helpful Report

Posted 6 years ago

Hi Alec, thank you for taking the time to write your 5 star review! We are delighted to be able to offer an alternative that is affordable and effective! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Good quality, easy to use, pleasant flavours. Happy with the product.”

Helpful Report

Posted 6 years ago

Hi, thanks for your review! It is always a joy to know our customer are happy. We also agree the device is simplistic and that the flavours are awesome! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews