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VUSE Reviews

4.6 Rating 6,340 Reviews
91 %
of reviewers recommend VUSE
4.6
Based on 6,340 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read VUSE Reviews
Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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Anonymous
Anonymous  // 01/01/2019
Absolutely amazed! I always felt giving up smoking to be a battle. I'd tried various previous vapes - none of which were anything to shout about. I then thought I'd give it another go, I see this Epen 3 and thought this is a fantastic price. Recieved the next day, and from the moment I received it I began my vaping! And my gosh... I have not touched a cigarette since! Not one!! The moment I got the urge for a cigarette, I would grab my vape and within 30 seconds the feeling of craving a cigarette passed. It's nearly been a week I've been Cigarette free. (I'm using the 18mg nicotine liquid) Due to my husband still smoking, I was concerned it would be hard as its temptation, but since this vape I can vape away while he smokes his cigarettes without any thought of needing one. This vape is the smoothest vaping experience ive ever had. And one of the biggest pros, no needing to change coils! They are all inside the little liquid pods, absolutely amazing vape. If you are in doubt - get it! I'm so happy with this vape I will be buying more just to have in my handbags. Also just to give you an idea I am using one pod every 2 days which I'm comparison to cigarettes is much more cost efficient.
Helpful Report
Posted 5 years ago
Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
I have used vype for about 5 years and found it very good. The only thing that lets it down is the delivery service from Yodel thats rubbish.
Helpful Report
Posted 5 years ago
Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
I really like my e-pen . I particularly like the size as it's not bulky and fits neatly into my bag . I like the different flavours and different strength cartridges that can be bought for it . Very neat , cool colours , very feminine in my opinion .
Helpful Report
Posted 5 years ago
Thanks for the five star review! We are glad that you are enjoying your Vype products. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Epen 3 easy and simple to use, no liquids to mess around with, just clip cartridge in and it's ready to use
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
The epen is the best device I have used so far. It's easy to change cartridges and charges really quickly. There are various colours to choose from and loads of different flavours.
Helpful Report
Posted 5 years ago
Thanks for the excellent review! It's great to hear that you are enjoying your Vype ePen 3. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Very useful, havent used a vape before but have decided to quit smoking and this has so far helped me stop for over a week cant wait for more flavours to come out!
Helpful Report
Posted 5 years ago
Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Vype epen 3 is a great device, very easy to use and a variety of pods to choose from. However, it might be helpful if supermarkets especially sold the pods in the different strengths not just 18mg. Other than that very happy with my epen 3.
Helpful Report
Posted 5 years ago
Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
One of the better ones I've tried and the golden tobacco is very good.
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
I originally used Epen then changed to Epen3 as I couldn't get the original caps locally. The Epen3 is a lot better as it produces more vapour with a better taste. The only downside is the refills are only a pack of two ( 3 for original epen), therefore less puffs for the same money.
Helpful Report
Posted 5 years ago
Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.
Posted 5 years ago
I have used a few pipes in the past the Vype epen 3 is by far the best.
Helpful Report
Posted 5 years ago
Thanks for the excellent review! It's great to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Very good
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Brought vype 3 14day trail only lasted two days would cost a fortune to smoke all the time
Helpful Report
Posted 5 years ago
Thank you for your feedback. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.
Posted 5 years ago
Ordered yesterday on Friday at 11am turned up Saturday the next day at 2pm!!! Very impressive. Just has my first go with it after lunch when a cigarette would usually follow, this would be the best test I could give it. Wow, smooth, great smell, and very satisfying, Will I smoke cigarettes again?? I hope not, but this is the best chance available I think, very very pleased indeed. Thank you.
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that you are enjoying the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Got my vype order great delivery service. Vype were very helpful. Will order from them in future.
Helpful Report
Posted 5 years ago
Thank you so much for your five star review! We are glad that you are pleased with the delivery of your order. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Having been with Vype now for several years & am now a E-pen3 user I would have no hesitation in recommending, I consider Vype best on the market, very innovative company, started with your devices, helped me quit cigarettes for good, & stayed with you.
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Reliable and enjoyable vaping products. Excellent customer service coupled with speedy delivery.
Helpful Report
Posted 5 years ago
Thank you so much for your five star review! It's amazing to hear that you have found the Vype products for you and that they arrive within the expected timescale! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Bought one in November 2018, doesn't work, informed vype, but no one wants to know, won't be using again.
Helpful Report
Posted 5 years ago
Hello Stephen, and thank you for your feedback. Having checked our records, we do not seem to have received a response to our troubleshooting questions that we sent you. If you could kindly respond to them, then once we have received them, we can try and assist you in resolving your issue. Or if you prefer, you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00), and a member of the team will be happy to assist you.
Posted 5 years ago
Great product and great customer service. I would highly recommend both the company and products.
Helpful Report
Posted 5 years ago
Thank you for your five star review. We are glad that you are enjoying your Vype products. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Very helpful service
Helpful Report
Posted 5 years ago
Thank you for your five star review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Very happy with the ePen3. Lightweight, small, powerful. Make a fair amount of cloud and is very good flavour. Only one problem is the battery, that on an intensive viping, will go in less than a day. Otherwise i really love it and i managed to stop cigarettes totally.
Helpful Report
Posted 5 years ago
Hello Florin, and thank you for your feedback. We are pleased to hear, that you like using your ePen 3 device, which is one of our most powerful devices in our closed range system. Being one of the more powerful devices that we sell, the device will vaporise the eLiquid faster, so it delivers a more richer and powerful hit, when you are using the device. However, if you have any queries about it, you can contact the Customer Care Team on: 0800 133 7350 (09:00 - 17:00 Monday to Friday), and the team will be happy to assist.
Posted 5 years ago
VUSE is rated 4.6 based on 6,340 reviews