VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“these are that good that im already ordering ones for my older son who smoke”

Helpful Report

Posted 6 years ago

Hi Andrew, thanks for the 5 star review! We're delighted to know you enjoy using our devices. It's great to hear you are recommending us! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I bought this for my son as I had previously bought him one which was working he wasn't smoking normal cigarettes then he couldn't buy the ones he wanted so went back to normal ones. Its now working thank goodness”

Helpful Report

Posted 6 years ago

Thanks for the positive review and feedback. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent product and excellent customer service. Couldn't fault type at all. The only thing I would wish is that other stores stocking the vype product had more variety of stock. Great service 5*****”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! The Vype Customer Care team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. We do have a store locator on our website and If you need any assitance locating a store in your area please call at 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm,and we would be happy to locate additional stores in your area.

Posted 6 years ago

“Simple and efficient service! Excellent!”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“The easiest and best ecig I've ever used .havnt even thought about smoking since I got it .A***** service from vype to.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs, and that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I love the vype e cigarettes, no fuss and mess filling up with liquid. Just screw it in and it's ready. It has a nice touch too.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products, If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“After 30 years of smoking & many attempts at stopping I must say that at this stage, the vype has been my ‘best friend’. It feels comfortable, is not obtrusive like the other vapour e-cigs & has a great online facility for booking refills. Highly recommended & I hope to become completely nicotine free with the help of vype e-cig.”

Helpful Report

Posted 6 years ago

Thank you for the awesome review! It's amazing to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“My order for some reason was duplicated but I rang them to sort and I must admit their customer service was second to none. Problem got sorted too...Well done all involved”

Helpful Report

Posted 6 years ago

Thank you so much for your great review! The Vype Customer Care team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Dest pen around. Just got the number 3 and couldn't be any better”

Helpful Report

Posted 6 years ago

Hi Paul! Thanks for your 5 star review. We also think the ePen 3 is the best around! It's always great to hear when our customers are enjoying using the products just as much as we are. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“GOOOD PRODUCT HAPPPY WOULD RECAMEND”

Helpful Report

Posted 6 years ago

Thank you for your 5 star review! Great to hear you would recommend our products and that you enjoy using our devices. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Been using Vype products for years, they are durable and good value”

Helpful Report

Posted 6 years ago

Hi William, thank you for your review! We're delighted you find our products last and that they represent good value. One of our aims is to bring great value products to our customers that are effective! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“" I have been using Vype E-pens for some time now, and they have successfully helped me to quit smoking, the price is reasonable, the e-pens are very 'user friendly' and with no spillage from the e-pen caps compared to other vape products from other companies - I would and have recommended them to others"”

Helpful Report

Posted 6 years ago

Thank you for your five star review! It's terrific to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“The epen3 is a discreet but satisfying e-cigarette”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your ePen 3. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Would be better if you sold spare batteries, i like to have a spare.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Ordered next day at 1555 and it came next day . Good service good product”

Helpful Report

Posted 6 years ago

Thanks for the positive review and feedback! It's great to hear that your shipment arrived quickly and that you are enjoying Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Grest delivery always do amazing sales. After care team is amazing. Grest flavours”

Helpful Report

Posted 6 years ago

“they help me big time”

Helpful Report

Posted 6 years ago

Thank you for your five star review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I had an e-tank Pro as replacement to its predecessor (which is no longer in production). I'm still in the "transition" period but do find it easy to use - a little more "fiddlier" & getting used to the more vape cloud produced but, with practice by adjusting the inhale, getting used to it. I'm sure, with time, it will become "second nature". I'm using this a give up smoking" tool which is proving effective. I have used other vaping devices & find Vype is, actually, the best in the price range (under £30) & topping up with juice is very easy.”

Helpful Report

Posted 6 years ago

Hi Steve, thanks for the awesome review! We're delighted to hear you're getting to grips with the eTank Pro and that you're enjoying this. It's great to know we can offer you an affordable and effective alternative to smoking. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great service from Vype, always call to place an order because I like to speak to a person rather than a computer, always been very helpful and usually delivered next day”

Helpful Report

Posted 6 years ago

Hi Diane, thank you for your review! We love talking to you too and making sure you have everything you need! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“excellent quality, great products and portfolio and the flavours available are just incredible. The new reward scheme is also an excellent idea. I highly recommend it to anyone who uses to smoke or just enjoy vaping! Best brand I’ve tried so far, by far.”

Helpful Report

Posted 6 years ago

Hi Luis, thanks for the great feedback! We're glad to hear you're enjoying our products. The Vype Club is our way of saying thank you and to reward our customers! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews