VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I started with the ePen, then the pebble, pro tank, ebox and finally the ePen 3, which is great as a hybrid of the pebble and ePen. With the exception of the pebble cartridges that have a tendency to leak, every Vype item I own has a role and does it to perfection. For quality and service it has to be Vype.”

Helpful Report

Posted 6 years ago

Hello David and thank you for your feedback. It is always nice to hear that you enjoy using your latest device the ePen 3. If you have any queries about any of our flavours, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“i smoked 50 cigarettes a day for 40+ years for last 15 months ive smoked vype e-cigarettes never looked back since”

Helpful Report

Posted 6 years ago

Hello Steven and thank you for your feedback. It is nice to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you have any queries about any of our flavours, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Satisfying substitute for cigarettes”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“does everything I want it to, the flavours taste great, the equipment is robust & the customer service is very good.”

Helpful Report

Posted 6 years ago

Hello Paul, and thank you for your feedback. We are pleased to hear, that you enjoy using your Vype device, and the choice of flavours available. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

Hello Paul, and thank you for your feedback, and we are glad to hear that you like using your Vype device, and are pleased with the choice of flavours. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“The flavours seem to have changed, I still like it but I'm looking our for something else as the blended tobacco flavour is so weak now I can hardly taste it.”

Helpful Report

Posted 6 years ago

Hello James, and thank you for your feedback. There have not been any changes to our eLiquid flavours, but if you have any queries about any of our flavours, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Love crisp mint flavour.Excellent prompt service.Would definitely use again”

Helpful Report

Posted 6 years ago

Hello Sue, and thank you for your feedback. It is always nice to hear, that our customers do enjoy using their Vype device. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Absolutely love my epen 3 but wish the liquids were a little cheaper or packs of 3”

Helpful Report

Posted 6 years ago

Hello Carolyn, and thank you for your feedback, about our newest device, the ePen 3. It is always nice to hear, that our customers do enjoy using their Vype device. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Brought e pen 3 as a upgrade on the e pen. Very impressed. Gives a really good Vape. Lighter and smoother feel. Have vaped for some years and this is the best I've tried for the money. Bargain !. Give it a try !”

Helpful Report

Posted 6 years ago

Hello Helen, and thank you for your feedback. We are pleased to hear, that you like using your new device, that has been designed to give a more fuller and richer hit, when you vape. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“very pleased with my vpe3 pen”

Helpful Report

Posted 6 years ago

Hello Geoffrey, and thank you for your feedback, regarding your ePen 3. We hope that it gives you many hours of enjoyment. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“I think vype e cigarettes are the best you can get. I've tried a few different types in past don't taste very nice to me. But with vype I like there designs, ease of use, and the flavours.”

Helpful Report

Posted 6 years ago

Hello Kelly, and thank you for your feedback. It is always nice to hear, that our customers do enjoy using their Vype device, and with a wide choice available, there should be a device to suit every customers needs. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Quick order quick delivery excellent service”

Helpful Report

Posted 6 years ago

Hello David, and thank you for your feedback. We are pleased to hear, that you received your order quickly, and with the customer service received. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Fuss free & reliable”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you are enjoying using your Vype product. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Hania was very fast to respond to my request for information, and sorted out the little issue I was having with my order with equally impressive efficiency. Overall, a pleasant experience today. Thank you very much, Hania.”

Helpful Report

Posted 6 years ago

Hello Sue, and thank you for your feedback. We are pleased to hear, that Hania was able to resolve your issue for you. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“the best game in town, hands down”

Helpful Report

Posted 6 years ago

Hello Johnson, and thank you for your feedback. We are pleased to hear, that you are enjoying using your Vype product. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“The website is easy to order from, the flavor i choose is all good. If you have any problems send an email and vype will always respond, there is always new items to choose from.”

Helpful Report

Posted 6 years ago

Hello Paula, and thank you for your feedback. It is always nice to hear from our customers, that they enjoy using our products, and are also pleased with the customer service they receive. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“We orders a new clearomiser which came with 2 coils. One of the coils was faulty and did not work. What can I do about this.”

Helpful Report

Posted 6 years ago

Hello Denise, and thank you for your feedback. We were sorry to read of the issues you have encountered with one of our Atomisers. A member of the Customer Care Team shall contact you soon.

Posted 6 years ago

“The assistant I was on the phone to took my order and was so helpful ,could not fault delivery ,very good ,will order again”

Helpful Report

Posted 6 years ago

Hello Marie, and thank you for your feedback. We are glad to hear, that you are pleased with the customer service received and with the delivery of your items. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Wouldn't let me purchase via klarna. Why have a payment option that doesn't work? Now I am annoyed and disappointed with vype.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, and we were sorry to read of the issues you have encountered regarding your ePen 3 order with Vype. A member of the Customer Care Team shall contact you soon.

Posted 6 years ago

“Easy to use and sorts the nicotine craving”

Helpful Report

Posted 6 years ago

Hello Emma, and thank you for your feedback. We are pleased to hear that you enjoy using your Vype device. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 6 years ago

“The epen is good , did not get along with the pebble . Refill I feel it’s too pricey that’s the reason I gave a lower score”

Helpful Report

Posted 6 years ago

Hello Eva, and thank you for your feedback about your ePen device. We are glad to hear that you enjoy using your device, and will forward your comments regarding the cartridges to the relevant teams. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews