VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,342 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,342 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi guys mark here I love the vype E I’ve tried quite a lot Vape machine’s as to give up smoking due to health reasons ie I’m dietetic and is very hard due to most Vaping liquids have a lot of sugar in them and this is a no no for us dietetics - the vype is excellent fresh and easy to use and low in the sugar intake 👍👍 and I’ve brought my levels down in 1 week well recommended to fellow dietetics who are trying to give up smoking”

Helpful Report

Posted 6 years ago

Hi Mark, thank you for your 5 star review! We are delighted to know that you are happy with your Vype device and that we are able to meet your vaping needs! It's also great that you find the device easy to use. We do suggest all customers who have any health concerns should contact their GP prior to use of any electronic cigarette products. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Its a good chance to quit smoking for any age level group. To some extent its help to decrease my sugar intake.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Fantastic”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to know that you are enjoying your ePen. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Ordered liquid and atomisers from vype. Excellent service. Came next day as promised will order again no problems.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! It's great to hear that you are enjoying using Vype and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Although I purchased the Vype eTank Pro 2 kit from a store I had telephoned Vype for an order. The lady who dealt with my call was extremely knowledgeable regarding their Vype product and answered all my questions, after taking my order the items arrived within 4 days (standard delivery) Excellent product and cheerful and friendly sales team.”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Love the latest e-pen 3. Just wish the pods could hold more fluid, they only last a day which makes it expensive to use. That's the only fault I can find though, great vaping experience with good flavours.”

Helpful Report

Posted 6 years ago

Hi Christine, thank you for your 5 star review! We are delighted to know you are enjoying your ePen 3 device. Due to TPD compliance, we are unable to add more than 2ml of liquid to our pods. We're delighted we can meet your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Refills expensive can get them cheaper in shops would like more outlets selling them apart from that they good”

Helpful Report

Posted 6 years ago

Hi Andrew, thank you for your review. We do feel that we are priced competitively amongst our competitors, however we will take your feedback on board. Vype refills are stocked in many stores across the UK such as Tesco, Sainsburys, Asda, Co-op, WH Smiths, Superdrug, McColls, One Stop and also many other independent retailers. If you cannot find what you require in retail, we offer a full selection online at www.govype.com If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“excellent product also trying e pen 3 also good product”

Helpful Report

Posted 6 years ago

Hi Glen, thank you for your 5 star review! We're delighted to know you are enjoying our products. We're happy to know we can meet your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very satisfied with product it certainly satisfies myself.”

Helpful Report

Posted 6 years ago

Hi Peter, thank you for your 5 star review! We're delighted to know you are a happy customer and that we can meet your vaping needs! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Great product and service”

Helpful Report

Posted 6 years ago

Hi Nick, thank you for your 5 star feedback! We're delighted to know you enjoy the product and that the service matches the quality of the goods. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I order Vape liquid it was delivered very quickly and good service”

Helpful Report

Posted 6 years ago

Hi Marian, thank you for your 5 star feedback! It's great to know your order arrived quickly and that you received good service! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I’ve tried quite a few other vapes but Vype are the only make I’ve found that doesn’t leak and gives a good vape.”

Helpful Report

Posted 6 years ago

Hi Sandy, thank you for your 5 star review! We're delighted that you are enjoying using your Vype and that you like the delivery of the vapour! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“they are very nice easy to use”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're delighted you are happy and that you find the products easy to use. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“The E-liquids are so good, it is actually worth persevering with a website so awful it should win an award for its awfulness!”

Helpful Report

Posted 6 years ago

Hi Rik, thank you for your 5 star review! We're delighted to know of your happiness with the e-Liquids. We are sorry to learn of the issues you have experienced with the website. At times if you experience issues, we do advise to try and clear the cookies and cache on your browser. We will provide feedback to our Digital Team regarding this however. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I started using these last November 2018 after 40 years of smoking cigarettes. I thought I would try them out as they were on special offer. I had nine cigarettes left in the pack which I kept so I could go back to after i tried the Vypes, so convinced I was that they wouldn't really be an alternative to smoking. It is now February 2019 and the cigarettes are still in their pack! I have not wanted one, craved one or felt the need for one at all, time I put them in the bin I think”

Helpful Report

Posted 6 years ago

Hi Shezz, thank you for your 5 star review! We're delighted to know of your success with our products. It's great we can offer you an alternative that you are enjoying. We're happy to be part of the journey with you! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Excellent products, very good service, extremely helpful customer care, would have no hesitation recommending Vype.”

Helpful Report

Posted 6 years ago

Hi Michael, thank you for your 5 star feedback. We're delighted to know you are happy with the products. It's great to know you received excellent service from our care team, we're happy to know the service matches our products! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I purchased a Vype e-cigarette for my husband for Xmas and he has not had a cigarette nor a roll up since. I have also persuaded friends and family to swap too.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star feedback! We're delighted to know that you're husband is enjoying the Vype device that was gifted. It's great to know we can offer an alternative that is working. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Compact easy to use design. Cartridges you can swap when you want to change flavours with ease. Good range of flavours too. Very nice to use. Good design too and the silky finish is nice.”

Helpful Report

Posted 6 years ago

Hi Allison, thank you for your 5 star review! We're delighted to know you're happy with your purchase and that you find it easy to use. We also enjoy the flavours so it's great to know you are enjoying these too. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Brilliant item lovely flavours fast delivery and that let you no when items are shipped and being delivered thank you”

Helpful Report

Posted 6 years ago

Hi Kathleen, many thanks for your 5 star review! We're happy to know you are enjoying your device and the flavours we offer. It's also very good to hear that delivery arrived promptly and you were updated throughout the process as we understand how important this is for our customers. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Easy to use website. Quick delivery and excellent product.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star feedback. We're delighted to know you are happy with your purchase and that you found it easy to order. It's also good to know the order arrive quickly! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

VUSE is rated 4.5 based on 6,342 reviews