Name: VUSE
Rating: 4.55

“Quite liked the new designed e-pen but the crisp mint refills are not the same taste as the crisp mint refills for the original e-pen which I have used for about 2 years plus. Taste is totally different. Tastes like crushed mint but is def not the crisp mint. Any possibility they have been labelled wrong ?”

Helpful Report

Posted 5 years ago

Hello Karen, and thank you for your feedback. As the ePen 3 is more powerful than the ePen, it will delivery a much more fuller and richer taste, when you draw on the device. However, if you do have any concerns about the taste of the cartridges, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), and a member of the team will be more than happy to assist you.

Posted 5 years ago

“Great service and delivery next day, that’s great, the only thing is I am finding it very difficult to get 0 nicotine in the blended tobacco so have had to buy golden tobacco, hopefully by the time I need to order again they have got somekn”

Helpful Report

Posted 5 years ago

Hello, and thank you for your feedback, regarding the service you have received from the Customer Care Team at Vype. If you contact the Customer Care Team on: 0800 133 7350 (Monday to Friday 09:00 - 17:00), a member of the team can look into stock availability for the flavour that you are after.

Posted 5 years ago

“I have to say that so far everything vype has produced has been great quality and choice I have found that Vype cater for every kind of vaper from the beginner to the experienced vaper. they obviously listen to what customers want and are very quick to offer help they are one of the companies that I recommend to newbies as a good choice for people who are serious about quitting cigarettes and do not want to fail. the designs they have are for everyone, the performance is exactly what people expect. the only thing I would like to see is more flavours in the range they have to capture more people.”

Helpful Report

Posted 5 years ago

Thanks for the five star review! We are glad that you enjoy using Vype. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Excellent product.”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I find the Vype- e cigarettes to be extremely useful when in social situations. The taste is pleasant and the aroma is non offensive.I am also able to use it in many public spaces without the feeling of guilt or creating discomfort for others.”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I have just purchased the iswitch and it is the best vape I have used so far. The ease of use and smooth vape really make a difference. Such an ingeniously easy system for changing the cartridge has made switching flavours so easy I look forward to an increased choice”

Helpful Report

Posted 5 years ago

Thanks for the five star review! We are pleased that you are enjoying your iSwitch. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“So smooth and amazing, wild berries and vanilla is such a nice flavour, can’t wait to try more of the others”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Best e-cigarette I have tried so easy to use just clip on the new one , no fuss with liquids and things pleasant minty taste and I like you can vary the dose of nicotine I am on 6 but hope to go down to zero !”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are pleased that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“In my opinion the best products on the market”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are pleased that you enjoy using Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Good quick service but a little expensive”

Helpful Report

Posted 5 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 5 years ago

“Ok so far”

Helpful Report

Posted 5 years ago

Thanks for your review! We are glad that you selected Vype for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Service and products are always on point!”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Vype e pen 3 is the best device by far would have given 5 stars but think the refills are a little expensive. But they have a good range off flavours and no mess”

Helpful Report

Posted 5 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 5 years ago

“I like using the vype e cigarette it’s very slim and white I wouldn’t like to use something chunky ,I have toasted tobacco taste and I use inbetween cigarettes”

Helpful Report

Posted 5 years ago

Thanks for the five star review! We are glad that you are enjoying your eStick Maxx. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Very good flavor.”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Arrived quickly, good quality and really easy to use . Would highly recommend”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Using the Vype e cig helps with giving up normal cigarettes, I would recommend every smoker tries them.”

Helpful Report

Posted 5 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Better than a cigarette! Most definitely the best replacement. Availability and delivery is excellent too. Highly recommend.”

Helpful Report

Posted 5 years ago

Thanks for the five star review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Best ecig I've had no leaks easy to change pod.stopped me smoking .”

Helpful Report

Posted 5 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype ePen 3 to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I have tried quite a few of these pod type vapers, this is the best one I have used, great battery life, and the pods I have tried so far Mint- dark cherry and Apple have tasted as good from the first use right through to the end, with no loss of flavour, a well deserved 5 stars”

Helpful Report

Posted 5 years ago

Thanks for the five star review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

VUSE Reviews