VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,342 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,342 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My only problem is that you don’t have v- pure for epen3 and your latest device I don’t like the other flavours”

Helpful Report

Posted 6 years ago

Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I was a customer of Vype back in 2014 and used the first variation of the estick and made the mistake of attempting to upgrade. Since then I have been a customer of ejoy, smok and a few other well known brands. Yet, I found myself thinking that actually, I miss the Vype feel that helped me quit smoking in the first place. I bought the Estick Maxx and have been using that for the past few weeks and the only flaw I found is that I use it too much. I have now upgraded to the Epen 3 and am awaiting delivery. Vype were my first choice of ecig and after being lured away by big names and expensive machines I return full of excitement to see what Vype are going to do next!”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“No fuss epen, so simple to change cartridge, easy to hold design and good variety of flavours. Recommend this as i have tried many others before but am very happy with this.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Epen is simple to use, no need to change wick or all that jazz just screw cap on n go, would be nice if vype could do more with the 0mg flavours as they dont really feel like your inhaling anything, but 6mg is the sweetspot, i recommmend”

Helpful Report

Posted 6 years ago

“Great pen, easy to use, good battery life, great service as always from vype, luv the new range Eliquid’s”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that you are enjoying your eTank Pro. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“A very good alternative to cigarettes . with Vypes help I think I can successfully give up cigarettes”

Helpful Report

Posted 6 years ago

Hi Gillian, thank you for your 5 star feedback! We're delighted to know that we can offer an alternative that you enjoy using! We're happy to be part of this journey with you! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Unsure why some people are saying the pods only last a day. They must vape a lot. I’ve had my epen 3 for 2 weeks now and i’m only on my 2nd pod. I use it several times a day when the craving hits & so far have stayed off the cigarettes. I also like the design as you can carry it in a pocket/bag without worrying it will spill, which i’ve Had issues with before with tanks. Fantastic product.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! Each pod offers approximately 200 puffs, how long this lasts will depend on use. More intensive use will mean the time the pod lasts will reduce. It;s great to know you are having a good experience and that the device offers you an alternative that you enjoy. We are happy we can meet your vaping needs! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Love this pipe. My husband already uses one so it was familiar. Great vapour, strong and very like the hit from a tobacco cigarette.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're delighted you are enjoying the eTank Pro 2. It's good to hear you are satisfied and enjoy the vapour production and satisfaction received. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“excellent services,quick delivery”

Helpful Report

Posted 6 years ago

Hi, thank you for your feedback. We're happy to know the service received was excellent and the delivery matched this and arrived promptly! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Efficient and fast delivery”

Helpful Report

Posted 6 years ago

Hi Jacqueline, thank you for your 5 star feedback! We're delighted to know that your order arrived quickly. It's great to know the delivery was efficient and you received your order promptly. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“An exceptional product especially the epen 3. I have recently purchased the Iswitch max which looks very promising and I am keenly awaiting the introduction of new flavours to compliment this devise.”

Helpful Report

Posted 6 years ago

Hi Stuart, thank you for your 5 star review! We're delighted you are enjoying your Vype device. The iSwitch devices are among my favourite devices and I hope you enjoy it just as much! With the device being new, more flavours will be released, however we cannot confirm dates for this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Bought this as my first vape and it’s perfect, very easy to use and understand, battery life is reasonable and provides me with the perfect hit to help me stop smoking. Would definitely recommend to anyone looking to start vaping.”

Helpful Report

Posted 6 years ago

Hi, thank you for your review. We're delighted to know you are getting on well with your new Vype device and that you find this easy to use. We're delighted we can offer you an alternative that you enjoy using and meets your needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“The e-cigarettes are good, helped me give up smoking after 30 years and I enjoy them. However my only criticism would be using yodel for delivery who were shockingly poor with no customer care to speak of, this puts me off ordering from you again”

Helpful Report

Posted 6 years ago

Hi Helen, thank you for your review. We are delighted to know you are happy with your product. We were sorry to hear you did not have a great experience with delivery. We will be reaching out to your to discuss this further and to obtain feedback so we can ensure this is avoided in future. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Excellent variety of colours to choose but also variety of flavours and density. Easy to use and really a full experience.”

Helpful Report

Posted 6 years ago

Hi Andriani, thank you for your 5 star feedback! We're delighted to know you are enjoying your device and the flavours. It's great to know we can meet your needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Love it but tobacco flavour horible out of the 30 vapours at my wrk only 1 likes a tabacco flavour so offer a choice in the starter kits limited availability in shops mint tobacco and cherry shops need 2 offer different strengths too only 18 mg available yes you can order online but then there is p&p 2 pay best vape i have tried but plz more availability in shops”

Helpful Report

Posted 6 years ago

Hi Mandy, thank you for your 5 star review. We appreciate your feedback and this will be taken on board. The Tobacco and Mint flavours are the most popular amongst our customers and users of electronic cigarettes hence this is why we add this in the starter kits. This is the same with the 18mg strengths. ePen 3 Pods are available in many retailers across the UK including Sainsburys, Asda, Co-op, Tesco, WH Smiths, McColls and One Stop plus many other independent retailers. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Happy with the estick. I’ve used several vapes and this is easy, clean and affordable to use. Being a heavy smoker the 18mg profiled cartridges are perfect and I’ve not lot a cigarette nor felt the need for one since I’ve started to use the estick. Great product and more affordable than cigarettes too!”

Helpful Report

Posted 6 years ago

Hi Victoria, thank you for your 5 star review! We're delighted to know you're happy with your purchase. We are happy to know that we can offer an alternative that you are enjoying. We're happy to be part of this journey with you! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Finally crossed over to the cartridge type device. The Vype ePen 3 is smart. Bought four devices and two chargers. Best vape I've had in last 10 year's.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're delighted to welcome you as an ePen 3 user. Your feedback is greatly appreciate and it makes us happy to know you are enjoying your multiple devices! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Kept me off normal cigarettes for the last 4 years ....brilliant value for money”

Helpful Report

Posted 6 years ago

Hi Jacqueline, thank you for your 5 star feedback! We're delighted to know we can offer you an alternative that you enjoy and that meets your needs. We're happy to be part of the journey with you! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very happy with my epen3 and planning on going up to the ebox.”

Helpful Report

Posted 6 years ago

Hi Daisy, thank you for your 5 star review! We are delighted you are happy with your ePen 3 device! We suggest taking a look at the new eTank Pro 2 device if you are looking at a new device. This is our latest device and has increased battery life. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Amazing product”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star feedback! We're delighted to know you are happy with your Vype device. It's great we can meet your vaping needs! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

VUSE is rated 4.5 based on 6,342 reviews