VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had numerous ecigs, all tasting horrible and too much smoke or liquid leaking, tastes yuk. These new ecigs are fabulous, just enough smoke, no liquid issues and great taste. My husband has COPD and all ecigs made him cough terribly, but he doesn't with these.”

Helpful Report

Posted 6 years ago

Hello Susan, and thank you for your feedback. We are pleased to hear, that you are enjoying using our latest device, the ePen 3. Should you have any further queries, about any of our devices or eLiquids, you can always contact the Customer Care Team, who will be more than happy to assist on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can also email at: info@govype.com.

Posted 6 years ago

“Ok so I wasn’t going to review as I don’t like giving bad reviews , but there we some positives. The Vype original helped me quit cigarettes but once I upgraded to the new Vype (3 I think) it’s killed it. The Vype pods release a lotttt more vapour than the original - and it is very addictive. it makes the original feel like nothing, not nearly strong enough. The problem is the price of the Vype pods is far too expensive and you go through them so quickly, before you know it your spending £40 a week minimum.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, and we are glad to hear that you like using your ePen 3 device. The device is our most powerful from our disposable cartridge range, so will heat the cartridges faster, than our other closed system devices. The cartridges themselves, have been designed to give a more fuller and richer hit, when using the device, and also hold more eLiquid per cartridge, compared to our other cartridges from our different ranges of devices. Should you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“Handy size to carry and no danger of any leaks”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you like using your Vype device. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and the team will be happy to assist you.

Posted 6 years ago

“I have read a number of reviews, mainly from people that seem to to walk around with a permanent vapour cloud around their heads. If you are such a person then this product probably isn't for you. However, if like me, you simply want to get of the dreaded weed, then using this unit will make it much easier. Charging is easy. Changing cartridges is simple. Give one a try”

Helpful Report

Posted 6 years ago

Hello Ian, and thank you for your feedback. It is nice to hear, that you have made the transition from cigarettes to vaping, and have chosen Vype to do this. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail at: info@govype.com and the team will be happy to assist.

Posted 6 years ago

“The vype pen 0mg golden tobacco very good also pen 3 very good also pity you don't do the golden tobacco 0mg for it”

Helpful Report

Posted 6 years ago

Hello Declan and thank you for your feedback. We are glad to hear that you are enjoying your new ePen 3 device, and to let you know that we have launched the 0mg strength in the Blended Tobacco, Dark Cherry and Crisp Mint flavours. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“The best I ever had!”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. It is always nice to hear that our customers, enjoy using their Vype device. If you have any queries about any of our devices or eLiquid flavours, you can contact the Customer Care Team. They can be contacted by telephone on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist you.

Posted 6 years ago

“a little bit let down due to the fact that i can no longer purchase the batteries for this vype stick, i am now looking else where for vape sticks”

Helpful Report

Posted 6 years ago

Hello Angela, and thank you for your e-mail. We were sorry to read of the issues you have been having with obtaining batteries for your Vype device. A member of the Customer Care Team will contact you soon.

Posted 6 years ago

“I switched from the pebble stream to the vype epen 3. Love the ease of changing the caps and not having to use oils which can be messy and leak occasionally. Very quick and easy to use. Can’t think of any reason to fault it and the service was superb as always!”

Helpful Report

Posted 6 years ago

Hello Tracy, and thank you for your feedback. It is nice to hear, that you are enjoying using our latest device, the ePen 3. If you have any queries, about your device, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Find it an acceptable substitute. Not tried any others.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. We are pleased to hear, that you are enjoying using your Vype device and if you have any queries, about our devices or eLiquids, you can contact the Customer Care Team. The team are available on: 0800 133 7350 (Mondays to Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 6 years ago

“Love the new epen 3. Excellent shape and works well.”

Helpful Report

Posted 6 years ago

Hello Sheila. It is good to hear that you are enjoying using your ePen3, which is our latest device, from the Vype range. If you have any queries, please contact a member of the customer care team on 0800 133 7350 (Monday to Friday 09:00 - 17:00). Or you can email: info@govype.com and a member of the team will be happy to assist.

Posted 6 years ago

“The hype e-cig helped to stop smoking. I used it alongside patches and it worked for me .”

Helpful Report

Posted 6 years ago

Hello Carol, and thank you for your feedback. It is always nice to hear that our customers are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you have any queries about any of our products, you can contact the Customer Care Team, who will be only too happy to assist on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mali the team at: info@govype.com.

Posted 6 years ago

“Very fast delivery im on a 6mg sometimes the flavours are a bit week would be good if you could do a 3mg instead of going from a 6 -0mg”

Helpful Report

Posted 6 years ago

“Good price and discounts, easy to use and fast delivery”

Helpful Report

Posted 6 years ago

Hello Eleanor. It is great to hear that you are enjoying the products that Vype have available, and are pleased with the fast delivery of your items. If you do have any questions or queries regarding any of our products, then please feel free to gives us a call on 0800 133 7350 (Monday - Friday 09:00 - 17:00). Or alternately, you can email us at info@govype.com, and one of our Vype customer care team members, will be happy to help.

Posted 6 years ago

“Easy to use, tastes great and you have fantastic consultants!! Keep it up, I will 100% recommend this product.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. It is always nice to hear from our customers, that they enjoy using our products, and are also pleased with the customer service they receive. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“E-pen very easy to use”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, and we are really pleased to hear, that you are enjoying using your ePen device. Should you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00- 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“The new Pure E-Liquid: It used too have pure neutral flavour, now it has a slight flavour. It used to be better. The old flip-top e-liquid bottles where better.”

Helpful Report

Posted 6 years ago

Hello Mohammed, and thank you for your feedback. A member of the Customer Care Team will contact you soon.

Posted 6 years ago

“This is a great e cig easy to hold and very satisfying smoke”

Helpful Report

Posted 6 years ago

Hello Annie, and thank you for your feedback. It is always nice to hear, that our customers are enjoying using our products. If you have any queries about any of our flavours, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“Still waiting for my order”

Helpful Report

Posted 6 years ago

Hello Clare, and thank you for your feedback. A member of the Customer Care Team shall contact you soon.

Posted 6 years ago

“Been using now for 4 years and only eCig I now touch. Vype is a really good eCig. Easy to use and at a reasonable price. ePen 3 is best yet, only fault is the case, it is so dark you cannot see how much you have left. Thoroughly recommend.”

Helpful Report

Posted 6 years ago

Hello David, and thank you for your feedback. It is nice to hear that you are enjoying using your new ePen 3 device, which has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times, to let you know the cartridge needs changing. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“I ordered the epen 3 and I'm delighted. I also have the pebble which I'm fond of, however it does leak which is annoying. I also use the original epen. The epen 3 is my favourite at the moment. Looking forward to seeing what's new in the future.”

Helpful Report

Posted 6 years ago

Hello Christine, and thank you for your feedback. It is nice to hear, that you are enjoying using our latest device, the ePen 3, which replaced the Pebble device, which is now discontinued. Be sure to sign up to our website for updates, so when new flavours are introduced for the ePen 3, you will receive updates about this. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can contact e-mail at: info@govype.com.

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews