VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vype e-pen 2 and liquids are very good but , I find e-pen 3 exceptional. Thanks”

Helpful Report

Posted 6 years ago

Thanks so much for the awesome review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very pleased with service quick and easy to order and delivery was spot on will definitely use again and recommend .”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! It's good to hear that you are pleased with our service. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great quality products at fantastic prices. The postage is reasonable and super fast. I would definitely recommend.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Online staff Richard was extremely helpful. It was because of his help that i ordered.”

Helpful Report

Posted 6 years ago

Thank you so much for your feedback! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Highly recommended I'm sa happy with my order love it”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products, If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Came quickly in the post. Beautiful design, smooth finish, and above all there's no mess changing the cartridge, and no annoying leaking whilst changing, unlike my old pen from another company. I like the design, as it's discreet. I would 100% recommend this to people who want to stop smoking as within a few hours of using I stopped craving a cigarette. I have the tobacco flavour which is smooth, yet gives that kick required. I'm trying vanilla next and can't wait.”

Helpful Report

Posted 6 years ago

Thank you for the continued feedback here Jan, we really to appreciate this. It is great to know we can offer you an alternative that works for you. As always if you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Just bought one of these as they have just launched in Canada, It has helped me quit smoking quite easily. I really like how it tastes like a cigarette and has the same throat sensation as well. Really pleased with this unit. Tip: hold the cartridge up to a window or light bulb and you can see how much juice is left.”

Helpful Report

Posted 6 years ago

“Takes a bit of getting used to but I am 5 days smoke free now so cannot complain”

Helpful Report

Posted 6 years ago

Thank you so much for your feedback! We are pleased to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I give up smoking real cigarettes one year ago by using these awesome type epens, they are really good, I could only buy the refills from my local supermarket which were sometimes out of stock. It is fantastic that I can now buy online and get them delivered each month.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Bought a Vype ePen 3 last week. So far so good, however, I wish the pods were clear as I can't tell how much liquid I am using.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. It is nice to hear that you are enjoying using your new ePen 3 device. The ePen 3 has a function to let you know when the cartridges have run out of eLiquid. The device will flash white five times to let you know the cartridge needs changing. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“works for me and taste's nice as well n”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I LOVE MY E TANK PRO!!! THANK YOU SO MUCH FOR HELPING ME QUIT THE DREADED CIGARETTES WITH YOUR WONDERFUL VYPE E CIGARETTES. PIPPA POTTS XX”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your eTank Pro. We are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com. Delete

Posted 6 years ago

“Very good. A bit more discreet than those huge smoke machines some men seem to like. The only grouse is the opacity of the new epen 3 cartridges. Impossible to see how much liquid is left even when holding them up to the light.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. It is nice to hear that you are enjoying using your new ePen 3 device. The ePen 3 has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times to let you know the cartridge needs changing. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Smooth taste, no mess or fuss capsule system, but the postage lets it down, 3-5 days and half the price of the product for a small box? Please ...”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. Keep in mind we offer a variety of shipping options. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“The Vype e-cigarettes are ideal for someone who wants to give up smoking tobacco.Easy to use and well made with plenty of flavour options and tobacco strengths. Smoking for over 35 years I thought it would be a problem, but no, I am still off them and the vype is suiting me fine.”

Helpful Report

Posted 6 years ago

Hi Peter, thank you for your great review! It is always a pleasure to know we can offer an alternative and that our device works to your needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Super item. Very pleased with it”

Helpful Report

Posted 6 years ago

Hi Julie, thank you for your kind words and great review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“My epen arrived 4 days ago and I haven't had a cigarette since. Nothing else has ever worked for me. I have heard the new epen3 is more powerful so have just ordered that too. The only down side is the battery doesn't last long, but I still highly recommend”

Helpful Report

Posted 6 years ago

“Easy to use but its a shame you cant see how much liquid you have in the capsules”

Helpful Report

Posted 6 years ago

Thank you for your feedback. It is nice to hear that you are enjoying using your ePen 3. The ePen 3 has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times to let you know the cartridge needs changing. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very good quality”

Helpful Report

Posted 6 years ago

Hi David, thank you for your 5 star review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“The Vype ePen 3 is the 4th vape that I've bought (different makes) over 7 years & this by far the best with just the right amount of vapour for me & totally hassle free with the refill pods, no messy liquids. The battery life is a bit short but at £14.95 I just bought a second one so that I always have a fully charged pen.”

Helpful Report

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews