VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helped me cut down on cigarettes. Saved me money.”

Helpful Report

Posted 6 years ago

Hello Heather, and thank you for your feedback. We are glad to hear, that the transition from cigarettes to vaping has worked for you. If you have any queries, about our products, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail at: info@govype.com/

Posted 6 years ago

“I like the new vype epen 3 very quick and easy and no mess. The only complaints I have is that the battery doesn't last very and the cartridges run out very quick so it can be quite costly so be aware of this before you buy”

Helpful Report

Posted 6 years ago

Hello Richard, and thank you for your feedback. It is nice to hear, that you enjoy using your new ePen 3 device. A tip for you to get the best from your device. Try charging your device through a laptop or pc, and let the device charge until the green light goes out. This will indicate the device has been fully charged. The new cartridges have been designed, so that you only need to draw gently on the device. Each cartridge should deliver around 200 puffs, but this will vary with each user. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (9am - 5pm, Monday to Friday). Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“Stop my stress times!!”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback to us. We are always pleased to hear, that our customers enjoy the transition from cigarettes to vaping. If you have any queries, about any of our devices or our eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“I thunk you really good and I have not smoke sins I have be with you.”

Helpful Report

Posted 6 years ago

Hello Vicky and thank you for your feedback. It is nice to hear, that you have enjoyed the transition from cigarettes to vaping. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail at: info@govype.com.

Posted 6 years ago

“Easiest to use e-cigarette I have ever used (ePen3)”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, regarding the ePen 3 which is our newest device. Should you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350. Or, you can e-mail at: info@govype.com, and the team will be happy to assist you.

Posted 6 years ago

“Easy to use And great flavour”

Helpful Report

Posted 6 years ago

Hello Valerie. Thank you for your feedback. It is always nice to hear that our customers enjoy using Vype for their vaping needs. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays 9am - 5pm). Alternatively, you can e-mail the team at: info@govype.com.

Posted 6 years ago

“Affordable prices. Excellent and fast delivery. Recommend highly.”

Helpful Report

Posted 6 years ago

Hello Christopher, and thank you for your feedback. It is always nice to hear, that our customers like our products and the delivery service too. If you do have any further queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays to Fridays, 09:00 - 17:00), or you can e-mail at: info@govype.com.

Posted 6 years ago

“I order for my wife who finds the pen simple to use and the the product as a whole is excellent.”

Helpful Report

Posted 6 years ago

Hello David, and thank you for your feedback. It is nice to hear, that your wife likes the ePen, which is one of our most popular devices. If you have any further queries, you can contact the Customer Care Team on Mondays - Fridays, between 9am - 5pm on: 0800 133 7350, or you can e-mail at: info@govype.com.

Posted 6 years ago

“Never thought I would give up smoking and tried a few e cigarettes but couldn’t get away with them Then seen vype at work bought one and never smoked a cigarette from the next morning”

Helpful Report

Posted 6 years ago

Hello Allison, and thank you for your feedback to us. We are glad to hear, that you are enjoying the transition from cigarettes to vaping. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or you can e-mail at: info@govype.com.

Posted 6 years ago

“Not like others I have tried It is much more like smoking a cigarette It is so easy to use with no messy filling with bottles and replacing coils etc Not too much vapour and not sickly sweet Now that I have found that you can get the cartridges in lower nicotine levels even if only on the Internet, I Am happy.”

Helpful Report

Posted 6 years ago

Hello, and thank you for your feedback. We always like to hear that our customers enjoy using our devices and choice of flavours. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or e-mail at: info@govype.com.

Posted 6 years ago

“I have been trying to stop or cut down on the old cigs for some time, now more than ever as I have to have a big operation. I can't tell you how many times I have tried and how many types of so called help I have had but your Vype is the only one that I have had any sucsess with. Thank you”

Helpful Report

Posted 6 years ago

Hello Joy, and thank you for your feedback. It is always nice to hear from our customers, that they are enjoying using our devices, when transitioning from cigarettes to vaping. If you have any queries about any of our products, then the Customer Care Team will be able to assist. You can contact them, by either telephone on: 0800 133 7350, or you can e-mail them at: info@govype.com.

Posted 6 years ago

“I placed an order and expected it to be a few days before I received my products. But my order came the next day.”

Helpful Report

Posted 6 years ago

Hello Elle. Thank you for your feedback, and we are pleased to hear that your order was received quicker than expected. If you have any queries, about any of our products, you can always contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“I really like the Vype e-cig. Nice style. Good battery. Very pleasant vape liquids.”

Helpful Report

Posted 6 years ago

Hello Angela. Thank you for your feedback, and we are pleased to hear that you enjoy using your Vype device. If you have any queries, about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“Excellent quality e-cigarette (eTank Pro) and eLiquied flavors, fast delivery.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. It is nice to hear, that you are enjoying using your eTank Pro device and the choice of flavours. Should you have any queries, about any of our devices or eLiquid flavours, you can contact the Customer Care Team, who will be happy to help on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“excellent and easy to change cartridge”

Helpful Report

Posted 6 years ago

Hello Diane, and thank you for your feedback. It is always nice to hear, that our customers are enjoying using our products. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail at: info@govype.com.

Posted 6 years ago

“The new estick maxx is just right for me. Didn't want a bulky vaping device. This new version is easy to use and looks more like a cigarette. Excellent.”

Helpful Report

Posted 6 years ago

Hello Christopher. Thank you for your feedback. We are glad to hear, that you are enjoying using the new eStick Maxx device, which we recently re-launched. Should you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Customer care team are great, products are great”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. We always appreciate feedback about the level of customer service, the Customer Care Team give, and that our customers like our products. If you have any further queries, about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350. Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Over all good vape (epen 3) keeping me off cigarettes. Not the strongest of flavours though and only small amount of choice. Very dear for refills (only get two in each pack) and to have to spend over £30 for free delivery I find ridiculous. Will be checking local stores for refills before buying off website again as the price of delivery could be spent on another refill pack”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. It is nice to hear that you are enjoying the new ePen 3 device, that has recently been launched. Although there are only two cartridges in a pack, they hold more eLiquid, than the previous design cartridges for the old ePen device. If you have any queries, about any of our devices, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“Good service, good help to make good choice... thankyou Now to see if I can!!!!!!!!!!!!!!??????? cut down on the ciggies yet again. NOT 100% sure I am afraid but YOU may help me try YET AGAIN”

Helpful Report

Posted 6 years ago

Hello Fiona, and thank you for your feedback. It is nice to hear, that you are enjoying the transition from cigarettes to vaping. Should you have any queries, about any of our products, the Customer Care Team are on hand to answer any questions you have. To contact them, you can either call them on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail them at: info@govype.com.

Posted 6 years ago

“I liked the smaller size compared to the previous e-pen,but preferred the less slippery feel of the old one.I also feel that the button could be raised,say 1mm,rather than flush with the body.”

Helpful Report

Posted 6 years ago

Hello Julian, and thank you for your feedback. Should you have any queries, about any of our products, the Customer Care Team are on hand to answer any questions you have. To contact them, you can either call them on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail them at: info@govype.com.

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews