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VUSE Reviews

4.6 Rating 6,340 Reviews
91 %
of reviewers recommend VUSE
4.6
Based on 6,340 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read VUSE Reviews
Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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Anonymous
Anonymous  // 01/01/2019
I have been using vype products for some time now and particularly enjoy wild berries and strawberry epen refill flavours. I have just purchased the epen 3 and this is just as good if not better than the basic epen.
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are pleased that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Vype e-cigarettes substantially stop me smoking compared to heavy duty vaping products. Love crisp mint.
Helpful Report
Posted 5 years ago
Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
So please with Vype.
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Nice simple unit not to complicated so little can go wrong. Would buy again
Helpful Report
Posted 5 years ago
Thanks for the review! We are pleased that you are enjoying your eTank Pro 2. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
good product. Easy to order. Quick delivery and very helpful staff (explaining products and taking order). Will definitely use again
Helpful Report
Posted 5 years ago
Thank you so much for your five star review! It's amazing to hear that you have found the Vype products for you and that they arrive within the expected timescale! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
These are the best I’ve tried very dependable All in all excellent
Helpful Report
Posted 5 years ago
Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Really easy to use and tactile , neat , tidy , and simple to use , best replacement to the real thing I've tried
Helpful Report
Posted 5 years ago
Thanks for the excellent review! It's great to hear that you enjoy using Vype! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Much better than any other that I have ever tried before, the tobacco flavour is smooth and actually tastes like tobacco, unlike other brands. I also like the fact that the e-liquid comes in capsules as previous vapes had always leaked, Vype does not! so Bravo!!!!
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Excellent service Recommended
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Excellent product and service and really fast delivery.
Helpful Report
Posted 5 years ago
Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
These devices are execllent and support and warranty is perfect .
Helpful Report
Posted 5 years ago
Thanks for the five star review! We are glad that you are enjoying using Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Excellent vype unbelievably easy to use
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Reliable and convenient to use - no need to refill, very good vape, nice range of flavours and excellent availability in shops. My only complaint is that it is more expensive than using a refill system.
Helpful Report
Posted 5 years ago
Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.
Posted 5 years ago
Brilliant! The packaging was excellent as was the delivery. The Vype epen 3 is a much better than the original. I really like the concept of changing the cartridge which means that there is always a new mouth piece, so no transference of flavours and more hygienic. Would highly recommend the new epen 3 to anyone wishing to stop smoking.
Helpful Report
Posted 5 years ago
Thanks for the five star review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
I have been with you since you started. Always good service, helpful and prompt delivery, keep up the good work.!!!
Helpful Report
Posted 5 years ago
Hello Andrew. Thank you for your feedback and we are really glad to hear, that you are pleased with the service whenever you contact Vype. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), and a member of the team will be happy to assist you.
Posted 5 years ago
The Vype starter kit has been excellent for me, it has enabled me to choose the nicotine strength and flavour to enable me to cut right down from 20 roll ups to about 5 a day! I intend to give up roll ups entirely as soon as I decrease my nicotine levels further in the e liquid to zero, therefore vaping just flavour and giving up nicotine for good
Helpful Report
Posted 5 years ago
Hello Yvonne, and thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping. If you have any queries about any of our devices or eLiquid bottles/cartridges, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), and they will be happy to assist you.
Posted 5 years ago
These vype e-cigarettes are very easy to use without loads of smoke and messy liquids refills that other brands. I would have given a very good mark if the review cartridges were available to purchase in the shops with a lower level like 6mg rather than 18mg when I could purchase them now its online only.
Helpful Report
Posted 5 years ago
Hello. Thank you for your feedback, and it is always nice to hear, that our customers enjoy using our products. As it is a business decision of retailers on what flavours and strengths they sell, most will sell a limited range which they feel will be their best sellers. However, you can always order the full range direct from Vype, and the Customer Care Team will always be happy to assist you with any queries you might have.
Posted 5 years ago
Had to order a zero capsules on line as local stockist don’t have them. I eventually got them after getting a message saying they would be delivered on the Wednesday but after a lot of phone calls the turned up on the Thursday. Overall the zero mint is really nice.
Helpful Report
Posted 5 years ago
Hello Sharon. Thank you for your feedback, and we are pleased to hear, that you like the 0mg strength eLiquids. If you have any queries, about any of our eLIquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00), and a member of the team will be happy to assist.
Posted 5 years ago
Typical of BAT approach to Next Generation products. BAT needs to diversify out of Tobacco......vaping is a dead end, as is HNB. Suggest Financial Services, again. And collaboration with car manufacturers in to electric cars. The BAT mobile has a nice ring about it.
Helpful Report
Posted 5 years ago
Hello, and thank you for your feedback. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team either by email at: info@govype.com or by telephone on: 0800 133 7350 (09:00 - 17:00 MOnday to Friday).
Posted 5 years ago
It is a little sad that you removed from the turnover e-Box. Now I will have to get used to another device. I like the quality of both vype devices and liquids.
Helpful Report
Posted 5 years ago
Hello, and thank you for your email. If you have any queries regarding the eBox being discontinued, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 9am - 5pm), and they can discuss this further.
Posted 5 years ago
VUSE is rated 4.6 based on 6,340 reviews