VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

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“N/a”

Helpful Report

Posted 6 years ago

Hello Gabbi, Thank you so much for the five star rating we appreciate that! If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 9:00am - 5:00pm). Or you can e-mail us at: info@govype.com.

Posted 6 years ago

“My order was delivered under 48 hours, great service.”

Helpful Report

Posted 6 years ago

Hello Malcolm, We are grateful for your feedback and we are glad to hear that you received great service and quick delivery! If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 9:00am - 5:00pm). Or you can e-mail us at: info@govype.com.

Posted 6 years ago

“Used e-pens for about 3 years now. Always been satisfied but am even more impressed with th e-pen3. Delivery is excellent, waited less than 24 hours for delivery of my new “3”.”

Helpful Report

Posted 6 years ago

Hello Phil, We are grateful for your feedback and we are pleased to hear that you are enjoying your ePen 3! If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 9:00am - 5:00pm). Or you can e-mail us at: info@govype.com.

Posted 6 years ago

“By FAR the best e-cigarette I have tried and the only one which has significantly reduced my smoking from around 15 to 4 a day and do believe soon it will be none! Love the design, and ease of use, would highly recommend!”

Helpful Report

Posted 6 years ago

Hello, we are grateful for your feedback and we are happy to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you have any queries, you can contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail us at: info@govype.com, and a member of our team will be happy to assist you.

Posted 6 years ago

“fast delivery- so easy to click into place -smooth taste and great battery life”

Helpful Report

Posted 6 years ago

Hello Elain, we appreciate your feedback! It is so nice to hear that you are enjoying your ePen 3. Should you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays to Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com

Posted 6 years ago

“It's the only vape I have tried that is a close to a cigarette. I have tried a few cakes. Some have too much smoke, some have too little. This vape is the only one i have stuck with”

Helpful Report

Posted 6 years ago

Hello, We are grateful for your feedback! and we are pleased to hear that you are enjoying our Vype products. If you have any queries you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 9:00am - 5:00pm). Or, you can contact e-mail at: info@govype.com.

Posted 6 years ago

“Great product, easy use.. No spill. Just would like pods to be see through to make it easier to see how much juice is remaining”

Helpful Report

Posted 6 years ago

Hello Chris, and thank you for your feedback, It is nice to hear that you are enjoying using your ePen 3 device. The ePen 3 has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times, to let you know the cartridge needs changing. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Quit smoking cigarettes using the vype epen 3. Rich great taste and vape! Keep the flavours coming”

Helpful Report

Posted 6 years ago

Hello Kmo, we appreciate your feedback! We enjoy hearing our customers testimonies on their transition from cigarettes to vaping. If you have any queries, you can contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail us at: info@govype.com, and a member of our team will be happy to assist you.

Posted 6 years ago

“My wife has not smoked cigarettes since taking up the vype. Is it based on the arab hookah?”

Helpful Report

Posted 6 years ago

Hello, thank you for your feedback! It is always nice to hear that our customers are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. In answer to your question, Vype devices are not based on the hookah. If you have any queries, you can contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail us at: info@govype.com, and a member of our team will be happy to assist you.

Posted 6 years ago

“I tried many e-cigarettes but I found vype is the best one. And I like the vype pebble so much but unfortunately it leek so much and that bothers me.. Any way the new epen 3 is perfect in every thing but I hope if you can change two things in the future 1- the charger to usb type C, because its the new kind of chargers, 2- if you can make it without on and off button... Thank you and best regard”

Helpful Report

Posted 6 years ago

Hello, we are grateful for your feedback! It is great to hear that you are enjoying your ePen 3. Regarding your Pebble, we will be contacting you directly to discuss in details the leaking issue that you mentioned. If you have any queries before then, you can contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail us at: info@govype.com, and a member of our team will be happy to assist you.

Posted 6 years ago

“I use the e-pen device for the last 7 months and I am very happy. i haven't been smoking since then”

Helpful Report

Posted 6 years ago

Hello, we appreciate your feedback! It is great to hear that you are enjoying your ePen. If you have any queries, you can contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail us at: info@govype.com, and a member of our team will be happy to assist you.

Posted 6 years ago

“I swear by vype. I've now been using this brand for around 3 years and I've never had a single problem. The e-liquids are brilliant. Although some I do think could be of a stronger flavour and strength. Batteries last me around 2 days before needing a charge and I use mine quite often. The filters last me around 2 to 3 months and again considering I use mine often I think this is brilliant. My husband's last him around a month or just over but even he says it is well worth the money. The vape itself feels a lot cleaner than others we have tried. I completely recommend vype to everyone.”

Helpful Report

Posted 6 years ago

Hello, thank you for your feedback! It is nice to hear that you are enjoying your Vype device and eLiquids. When you have time, please be sure to review our newer flavour eLiquids to see if they be a better fit for you. If you have any queries, you can contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail us at: info@govype.com, and a member of our team will be happy to assist you.

Posted 6 years ago

“Delivered on time as delivery option stated. Good battery life. Fair prices for what you receive.”

Helpful Report

Posted 6 years ago

Hello Rachel, We appreciate your feedback, and we are glad to hear that you are pleased with your Vype device. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 9:00am - 5:00pm). Or, you can contact e-mail at: info@govype.com.

Posted 6 years ago

“Love them,,, easy to use n refill so many flavours.... and accessories ...should u need them .. and the whole team very helpful .. so get vyping.. n don’t buy the cheap stuff from other shops ... or ur end up spending ££££££”

Helpful Report

Posted 6 years ago

Hello Dave, We appreciate your feedback, and we are pleased to hear that you are enjoying your Vype device and also pleased with our customer service. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 9:00am - 5:00pm). Or, you can contact e-mail at: info@govype.com.

Posted 6 years ago

“Very nice small vape easy to use and has a really simple and quick refill system. Battery life is okay feels like it runs out of charge quite quickly from a full charge. Refils not too expensive but for ease of use the slight premium price isn't too bad.”

Helpful Report

Posted 6 years ago

Hello Tyler, Thank you for your feedback. It is nice to hear that you are enjoying your Vype ePen device. To ensure that you get the best from your device, we recommend charging the device until the green light has gone out. This will confirm the device has received a full charge. If you have any queries,you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Great products, never let me down! Very good customer service as well”

Helpful Report

Posted 6 years ago

Hello David Thank you for your feedback. We are happy to hear that you are enjoying using our products, and are also satisfied with the customer service received. Please feel free to contact our Customer Care Team anytime you need assistance on 0800 1337350 Monday-Friday 9:00am-5:00pm. You can also email us at info@govype.com

Posted 6 years ago

“Top quality liquid, have bought cheaper liquids but none have compared to the taste and smoothness of the Vype brand”

Helpful Report

Posted 6 years ago

“Fab fab. Haven't had a cigarette in over 3 years now thanks to your products 😀”

Helpful Report

Posted 6 years ago

Hello Fiona, and thank you for your feedback. It is always nice to hear, that our customers enjoy the transition from cigarettes to vaping, and have chosen Vype to do this. Should you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can email at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“I have had numerous ecigs, all tasting horrible and too much smoke or liquid leaking, tastes yuk. These new ecigs are fabulous, just enough smoke, no liquid issues and great taste. My husband has COPD and all ecigs made him cough terribly, but he doesn't with these.”

Helpful Report

Posted 6 years ago

Hello Susan, and thank you for your feedback. We are pleased to hear, that you are enjoying using our latest device, the ePen 3. Should you have any further queries, about any of our devices or eLiquids, you can always contact the Customer Care Team, who will be more than happy to assist on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can also email at: info@govype.com.

Posted 6 years ago

“Ok so I wasn’t going to review as I don’t like giving bad reviews , but there we some positives. The Vype original helped me quit cigarettes but once I upgraded to the new Vype (3 I think) it’s killed it. The Vype pods release a lotttt more vapour than the original - and it is very addictive. it makes the original feel like nothing, not nearly strong enough. The problem is the price of the Vype pods is far too expensive and you go through them so quickly, before you know it your spending £40 a week minimum.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, and we are glad to hear that you like using your ePen 3 device. The device is our most powerful from our disposable cartridge range, so will heat the cartridges faster, than our other closed system devices. The cartridges themselves, have been designed to give a more fuller and richer hit, when using the device, and also hold more eLiquid per cartridge, compared to our other cartridges from our different ranges of devices. Should you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews