VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

Write Your review

Tell us how VUSE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Pebble product is excellent. The style, the handling, design and the cartridge system - the vape is excellent too. When I had problems the customer service was excellent. They gave me extra cartridges for free as an apology. Then when I had some further trouble, they also gave me a free e-Pen kit to see if I get on better with it. As you can see the after service care is very good. They have some really good vape flavours like vanilla, golden tobacco and the master blend... very nice indeed.”

Helpful Report

Posted 7 years ago

Hello David. Thank you for your feedback. We are pleased to hear, that you are enjoying using your Vype device and with the customer service you have received from our Customer Care Team. If you ever have anymore queries, regarding our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by email: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I have been with Vype for over 3 years now and their customer service is excellent. I have had to contact them several times over minor issues and every time it was sorted promptly. Dont go anywhere else. Vype liquids are by far the best quality, and i have no hesitation in recommending them.”

Helpful Report

Posted 7 years ago

Hello Barry, and thank you for your feedback. We are pleased to hear, that you are enjoying using your Vype device and with the customer service you have received from our Customer Care Team. If you ever have anymore queries, regarding our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by email: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Good service, good selection”

Helpful Report

Posted 7 years ago

Hello Allan. Thank you for your feedback. We are pleased to hear, that you are enjoying using your Vype device and with the customer service you have received from our Customer Care Team. If you ever have anymore queries, regarding our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by email: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“They are a good value product.They are easy to use and offer a good range of flavours in the e.caps.I particularly like the fact you do not need to fill them.It is so easy to replace the cartridge.I have various methods to stop smoking cigarettes and Vype e.cigarettes are the most effective way to do this.”

Helpful Report

Posted 7 years ago

Hello Gillian. Thank you for your feedback. We are pleased to hear that you are enjoying our range of eLiquids. If you ever have any queries, regarding any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be happy to assist. Delete

Posted 7 years ago

“I Enjoy vaping with Vype eTank. Very nice to hold. Customer service is 2nd to none as after a faulty charger was replaced free of charge no questions next day very pleased thank you”

Helpful Report

Posted 7 years ago

Hello Adam, and thank you for your feedback. We are pleased to hear that you are enjoying using your device, and that you have received nothing but the best customer service, from our Customer Care Team. If you have any further queries regarding any of our products, you can contact the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“I’ve managed to give up smoking using vype products. There customer service is excellent, Richard, was extremely helpful and sorted getting me a ew product within 24 hours”

Helpful Report

Posted 7 years ago

Hello Kim. Thank you for your email, and we are pleased to hear that you are enjoying using your device, and that you are also pleased with the customer service you have received from our Customer Care Team. If you have any queries, about any of our products, you can contact the Customer Care Team on 0800 133 7350 or by email at info@govype.com.

Posted 7 years ago

“Took me out of my panicky cravings”

Helpful Report

Posted 7 years ago

Hello Ramesh, and thank you for your feedback. We are pleased to hear that you are enjoying your device. If you ever have any queries, regarding any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Ease of use and varieties of flavours.”

Helpful Report

Posted 7 years ago

Hello Michael. Thank you for your feedback. We are pleased to hear that you are enjoying your ePen device, and the choice of flavours available. If you ever have any queries, regarding any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I had an issue with a Vype Pebble I had purchased because it did not draw any vapour through or very little. I had previously purchased one and that worked well so I was disappointed with the new one. I emailed customer service who made some suggestions which I tried to no avail. I emailed them again with this problem and they immediately sent me out a replacement starter kit which arrived the next day. Excellent customer service and very happy with the efficiency.”

Helpful Report

Posted 7 years ago

Hello Nigel, and thank you for your feedback. We are pleased to hear that you are enjoying your new Pebble device, and that you are pleased with the customer service received. If you ever have any further queries, regarding any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I feel you do not get the benefit unless battery is fully charged. When my e tank arrived I was very disappointed and realised battery was not at full charge. Once charged was so much better but does not last long. Also bought the bigger battery which is so much better although again to get the full benefit need to fully charge and again charge does not last long which is a shame as otherwise a great alternative.”

Helpful Report

Posted 7 years ago

Hello Lorraine and thank you for your feedback. When charging your device, to get the best out of it, wait until the solid green light has gone out before using (this will indicate the battery has been fully charged). If you ever have any queries, regarding any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“The experience I had with e-pen was really amazing; I've started using it back on April this year and immediately I managed to stop smoking regular cigarettes (25 years smoker)... today after seven months I would say ... THANK YOU VYPE E-PEN FOR THE AWESOME EXPERIENCE”

Helpful Report

Posted 7 years ago

Hello Basel. Thank you for your feedback. We are pleased to hear that you are enjoying your ePen device. If you ever have any queries, regarding any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be happy to assist. Delete

Posted 7 years ago

“Just upgraded from vype-epen to tank pro and wowww.....excellent product....first class vape😁😁😁”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are pleased to hear that you are enjoying your eTank Pro device. If you ever have any queries, regarding any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Good prices, fast delivery, bulk discounts, says it all!”

Helpful Report

Posted 7 years ago

Hello Jill. Thank you for your feedback. We are pleased to hear that you are enjoying the service received from Vype. If you ever have any queries, regarding any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Ease of use. Not too expensive. Does the job.”

Helpful Report

Posted 7 years ago

Hello Michael. Thank you for your feedback. We are pleased to hear, that you are enjoying using your Vype device. If you have any queries, regarding any of our products, you can contact the Customer Care Team on - 0800 133 7350 (between the hours of 09:00 - 17:00, Monday - Friday), or by email at - info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Really do help to keep you off the dreaded weed”

Helpful Report

Posted 7 years ago

Hello Deborah, and thank you for your feedback. We are pleased to hear, that you are enjoying using your Vype device. If you have any queries, regarding any of our products, you can contact the Customer Care Team on - 0800 133 7350 (between the hours of 09:00 - 17:00, Monday - Friday), or by email at - info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Very efficient and quick delivery”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear, that you are enjoying using your Vype device. If you have any queries, regarding any of our products, you can contact the Customer Care Team on - 0800 133 7350 (between the hours of 09:00 - 17:00, Monday - Friday), or by email at - info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“i enjoyed the vype!”

Helpful Report

Posted 7 years ago

“I have tried quite a few but the attraction of these is that the fluid is in a cartridge and so you don’t get it in your mouth. They are very handy and small and a nice shape. Love them”

Helpful Report

Posted 7 years ago

Hello Lynda, and thank you for your feedback, regarding your device. We are pleased to hear that you are enjoying using your device. If you have any queries at anytime, regarding your device, or our eLiquids you can contact the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Good hit from the device. Good quality products. Good packaging and website”

Helpful Report

Posted 7 years ago

Hello Mark. Thank you for your feedback, regarding your e cigarette device. We are pleased to hear that you are enjoying using your device. If you have any queries at anytime, regarding your device, or our eLiquids you can contact the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Easy to use”

Helpful Report

Posted 7 years ago

Hello Eleanor. Thank you for your feedback. We are glad to hear that you are enjoying using your device. If you have any queries, regarding any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between 09:00 - 17:00 Mondays - Fridays), or by email: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

VUSE is rated 4.6 based on 6,340 reviews