VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the latest e-pen 3. Just wish the pods could hold more fluid, they only last a day which makes it expensive to use. That's the only fault I can find though, great vaping experience with good flavours.”

Helpful Report

Posted 5 years ago

Hi Christine, thank you for your 5 star review! We are delighted to know you are enjoying your ePen 3 device. Due to TPD compliance, we are unable to add more than 2ml of liquid to our pods. We're delighted we can meet your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Refills expensive can get them cheaper in shops would like more outlets selling them apart from that they good”

Helpful Report

Posted 5 years ago

Hi Andrew, thank you for your review. We do feel that we are priced competitively amongst our competitors, however we will take your feedback on board. Vype refills are stocked in many stores across the UK such as Tesco, Sainsburys, Asda, Co-op, WH Smiths, Superdrug, McColls, One Stop and also many other independent retailers. If you cannot find what you require in retail, we offer a full selection online at www.govype.com If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Now using Vype 3. Big improvement on Vype 2 Customer service proved to be excellent, in particular the help received from Bianca”

Helpful Report

Posted 5 years ago

Hi John, thank you for your feedback! We're delighted to know you are happy with your device and also with the service provided. We will let Bianca know of your feedback! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Review: ePen 3 - Valentine's Day Special I currently own 2 vype products. The ePen 3 & ePod (Canada Only). This review is for the ePen 3. So, the device itself works quite well. Occasionally I'll get a bit of liquid build up in the airflow chamber on the mouth piece, but I'll just blow into the air-hole at the side of the device and hold a tissue over the mouth piece, and that will clear the chamber (this doesn't happen with every ePen 3 cap, but it does happen). The "Master Blend" ePen 3 cap included with the kit is by far the best tobacco flavour I've ever vaped. I've vaped quite a few from vype & different eliquid makers, but the master blend is number 1. It's truly a perfect mix that actually tastes like good tobacco (think hand rolled cigarette with the freshest tobacco) with a touch of sweetness. Now for the negative. The Pods themselves don't last too long, and the strength of 18 mg/ml doesn't kill my cravings as quickly as the ePod devices 57 mg/ml nicotine level. I'll need to take anywhere from 10 to 20 pulls per session to kill the craving and feel satisfied with the ePen 3, whereas 5-10 pulls is all I need with the ePod device. Thus the e Pen 3 pod will only last me a day to day & a half of use. Whereas I'll get two and a half to three days of use from the ePod replacements (Canada Only). The e Pen 3 caps cost me $7.00 each (CDN) and the ePods are $6.00 each (CDN). Making the ePods much more economical. But... the flavour on the ePen 3 is the best I've found, compared to my refillable devices as well as the ePod, nothing beats the ePen 3 for flavour. It's truly a luxurious and rich vaping experience. I'll most likely use this device as a treat from time to time but $7.00 per pod for 1 to 1 & 1/2 days use is a little pricey for me to make this my all-day-device. So... great flavour, works well, just a little to pricey to be used as an only device.”

Helpful Report

Posted 5 years ago

Hi Mike, thank you for your review. We are delighted to know that you enjoy the flavours on the ePen 3 and that you are enjoying the longevity you get from your ePod device. It is always great to receive such in depth reviews from our customers. All of the points made will be taken on board and we will also share this feedback with our Canadian team. If you require any assistance please do not hesitate to contact our Customer Care via email at support@govype.ca

Posted 5 years ago

“Much better than cigarettes, give it a try!”

Helpful Report

Posted 5 years ago

Hi, thank you for your review! We're delighted to know we can meet your needs and offer an alternative that you enjoy using. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“excellent product also trying e pen 3 also good product”

Helpful Report

Posted 5 years ago

Hi Glen, thank you for your 5 star review! We're delighted to know you are enjoying our products. We're happy to know we can meet your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Vype makes me a sore throat and too much vape comes out. The flavour is nice and the product takes control of my craving but the taste of cigarette is better and more satisfied.”

Helpful Report

Posted 5 years ago

Hi Raffaele, thank you for your review. The iSwitch is one of our more powerful devices that provides a larger nicotine hit in comparison to our other products. I can confirm we offer a satisfaction guarantee on our products that can be found at the below link. https://www.govype.com/uk/satisfaction If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Very satisfied with product it certainly satisfies myself.”

Helpful Report

Posted 5 years ago

Hi Peter, thank you for your 5 star review! We're delighted to know you are a happy customer and that we can meet your vaping needs! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Great product and service”

Helpful Report

Posted 5 years ago

Hi Nick, thank you for your 5 star feedback! We're delighted to know you enjoy the product and that the service matches the quality of the goods. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“I order Vape liquid it was delivered very quickly and good service”

Helpful Report

Posted 5 years ago

Hi Marian, thank you for your 5 star feedback! It's great to know your order arrived quickly and that you received good service! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“I’ve tried quite a few other vapes but Vype are the only make I’ve found that doesn’t leak and gives a good vape.”

Helpful Report

Posted 5 years ago

Hi Sandy, thank you for your 5 star review! We're delighted that you are enjoying using your Vype and that you like the delivery of the vapour! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“I wish you did bigger bottles and your recent price changes have been messy but generally, you offer the best flavours out there.”

Helpful Report

Posted 5 years ago

Hi James, thank you for your review! Sadly due to TPD restrictions, we are unable to sell liquids that contain more than 10ml. We are delighted to know that you are happy with the flavours! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“they are very nice easy to use”

Helpful Report

Posted 5 years ago

Hi, thank you for your 5 star review! We're delighted you are happy and that you find the products easy to use. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“The E-liquids are so good, it is actually worth persevering with a website so awful it should win an award for its awfulness!”

Helpful Report

Posted 5 years ago

Hi Rik, thank you for your 5 star review! We're delighted to know of your happiness with the e-Liquids. We are sorry to learn of the issues you have experienced with the website. At times if you experience issues, we do advise to try and clear the cookies and cache on your browser. We will provide feedback to our Digital Team regarding this however. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“I started using these last November 2018 after 40 years of smoking cigarettes. I thought I would try them out as they were on special offer. I had nine cigarettes left in the pack which I kept so I could go back to after i tried the Vypes, so convinced I was that they wouldn't really be an alternative to smoking. It is now February 2019 and the cigarettes are still in their pack! I have not wanted one, craved one or felt the need for one at all, time I put them in the bin I think”

Helpful Report

Posted 5 years ago

Hi Shezz, thank you for your 5 star review! We're delighted to know of your success with our products. It's great we can offer you an alternative that you are enjoying. We're happy to be part of the journey with you! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Good so far”

Helpful Report

Posted 5 years ago

Hi Sydney, thank you for your review! We're happy to know everything is going well so far with your Vype products. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“So far so good replacement pods easily fitted, no mucking about pouring liquid into device”

Helpful Report

Posted 5 years ago

Hi John, thank you for your review. We're delighted to know you are happy with the products and that you are finding this nice and simple to use! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Excellent products, very good service, extremely helpful customer care, would have no hesitation recommending Vype.”

Helpful Report

Posted 5 years ago

Hi Michael, thank you for your 5 star feedback. We're delighted to know you are happy with the products. It's great to know you received excellent service from our care team, we're happy to know the service matches our products! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Good quality product, albeit expensive. Shame the flavourless cartridges come no lower than in 12 mg doses.”

Helpful Report

Posted 5 years ago

Hi, thank you for your review! We're delighted to know you enjoy using the products. We appreciate the feedback in regards to price, however we do feel the goods are at a competitive price point amongst competitors. We will provide your feedback to the relevant department. vPure is only available in 12mg, however we do offer many other flavours in 0mg and 6mg if these are of any interest to you. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Really happy great product! Convenient BUT HOw can you sleep at night when every user disposes one liquid bottle with a coil and metal connectors per day! If there is a recycle program it’s not well advertised”

Helpful Report

Posted 5 years ago

Hi Kostas, thank you for your review. We're delighted to know that you are happy with your purchase. We do believe in the responsible disposal of all of our products. We do have a disposal process which is outlined on our website. I have provided the link for you below for your convenience. You are also able to contact your local council who will be able to advise on nearby drop off points where any used products can be disposed of responsibly. https://www.govype.com/uk/disposal If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

VUSE is rated 4.6 based on 6,340 reviews