VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vype ecig is so easy to use.and delivery is quick too.”

Helpful Report

Posted 6 years ago

Hello Sandra, and thank you for your feedback, and we are glad to hear that you are enjoying using your device. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays – Fridays 09:00 – 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 6 years ago

“For me I was looking for a new vaping experience as was fed up of messing around with coils,but I was disappointed with the vype epen 3 it was a great taste straight off but after a day the taste was not there. It would also be nice if you could see how much liquid was left in the cartridge. I also think the cartridge's are a bit expensive compared to e-liquid bottles. I don't think I will bother buying any more. But if you're just starting out I actually quit using the original e-pen and I was smoking 30 rollups a day and I haven't touched a cigarette in two and a half years now.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. A member of the Customer Care Team shall contact you soon.

Posted 6 years ago

“I use the Epen 3 which is discreet and a handy size to carry around.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying using you ePen 3 device. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays – Fridays 09:00 – 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 6 years ago

“Great prices..very reliable and easy to use,excellent batteries life and easy to use”

Helpful Report

Posted 6 years ago

Hello Alan. Thank you for your feedback. We are so glad to hear, that you are enjoying our products, and find them easy to use. Should you have any queries, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at:info@govype.com, and a member of the team will be happy to assist you.

Posted 6 years ago

“I have an etank pro, one of my 3 ecigs, and it’s the only one that hasn’t leaked. Magic. Easy to use, refill and recharges quickly.”

Helpful Report

Posted 6 years ago

Hello Margaret, and thank you for your feedback. We are glad to hear that you enjoy using your eTank Pro device. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Buy the e liquid. Nice flavour but a little expensive and charged for delivery too”

Helpful Report

Posted 6 years ago

Hello Wendy. Thank you for your feedback. There are a range of delivery options available, and if you spend over £34.95 you qualify for free standard delivery (usually £2.99), and over £50.00 (usually £4.99), for free next day delivery (if placed before 4pm Mondays - Thursdays). Should you have any further queries, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail at info@govype.com, and the team will be happy to assist.

Posted 6 years ago

“ORDER ARRIVED IN TIME. SERVICE BRILLANT. WILL ORDER AGAIN SOON. WELL DONE.”

Helpful Report

Posted 6 years ago

Hello Yvonne and thank you for your feedback. It is nice to hear, that you are impressed with the service you have received from Vype. Should you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays to Fridays, 09:00 - 17:00). Also, you can e-mail the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“the vype 3 is an amazing device and so easy to use, the downside is the price of the pods vipe are missing a trick here if they made the pods cheaper or put 3 pods in a pack they would clean up with this system as the liquids are top quality as well what a shame its just not affordable to use all the time, kind regards nick”

Helpful Report

Posted 6 years ago

Hello Nicholas, and thank you for your feedback. The new ePen 3 cartridges hold 2ml of eLiquid per cartridge, compared to 1.5ml with the ePen2 cartridges, but we have forwarded your comments to the relevant teams. Should you have any further queries, regarding our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350. Or you can e-mail at: info@govype.com, and a member of the team shall be happy to assist.

Posted 6 years ago

“Vype e-cigarette is a great product and a brilliant substitute for cigarettes.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping, and are using Vype to do this. Should you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350. Or, you can also e-mail the team at: info@govype.com.

Posted 6 years ago

“Having tried a lot of e-cigarettes in the past vype have been the best by far. Great product highly recommended products”

Helpful Report

Posted 6 years ago

Hello Linda, and thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping, and that you like using Vype. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350. Or, you can also e-mail the team at: info@govype.com.

Posted 6 years ago

“Great for helping you stop smoking.”

Helpful Report

Posted 6 years ago

Hello Tracey, and thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping, and are using Vype to do this. Should you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350. Or, you can also e-mail the team at: info@govype.com.

Posted 6 years ago

“Helps me stay off ciggies. However, wish there were low nicotine vype pen cartridges available at local supermarkets in Ealing at least. Only 18 mg available. Which makes it difficult to top up during an emergency - cause 18 mg gives me a throat itch”

Helpful Report

Posted 6 years ago

Hello Varun, and thank you for your feedback. A number of retailers such as Tesco, Sainsbury's, Argos, W H Smith for example that sell our products, and of course you can always order direct from Vype. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“Saving money,, cheaper to run ,, different flavours”

Helpful Report

Posted 6 years ago

Hello Dave. Thank you for your feedback, and we are glad to hear that you are enjoying using your Vype device, and also our choice of flavours. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 6 years ago

“Easy to use, easy to refill what more do you want”

Helpful Report

Posted 6 years ago

Hello Sharon, and thank you for your feedback. It is nice to hear, that you are enjoying using your Vype device. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350. Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Easy to use with a reasonable tobacco flavour. Etank pro could use a couple of cheap tweeks to make it an even better everyday vaper.”

Helpful Report

Posted 6 years ago

Hello Nigel, and thank you for your feedback to us. We have forwarded your comments regarding the eTank Pro device to the relevant team, and if you have any questions about our devices or eLiquids, you can contact the Customer Care Team. They are available on: 0800 133 7350 (Mondays - Fridays 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“Easy to use”

Helpful Report

Posted 6 years ago

Hello Jean, and thank you for your feedback to us. We are glad to hear, that you enjoy using your Vype device, and if you have any questions about our devices or eLiquids, you can contact the Customer Care Team. They are available on: 0800 133 7350 (Mondays - Fridays 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“I love the new vype e pen, it's the best yet! I did worry because you only get two cartridges instead of three but I recently found out that you get more eliquid in the cartridges than the previous ones so I guess it evens out and the price is still better online than in the shops. Great stuff guys thanks a lot 😊”

Helpful Report

Posted 6 years ago

Hello Tom. Thank you for your feedback. The new ePen 3 cartridges are bigger (2ml) than the previous ePen cartridges (1.6ml) so hold more eLiquid. If you have any queries, you can contact the Customer Care Team, who will be more than happy to answer any questions you might have. You can contact them on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“I ordered from the Vype site on the evening of 16/4/18. Next morning,17/4/18...my order was delivered !! How quick is THAT ??? Amazing service! VERY impressed!”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback, regarding the delivery of your items. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350. Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“Great taste and flavour! Haven’t smoked a real cigarette since I’ve had this”

Helpful Report

Posted 6 years ago

Hello Robert, and thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping, and are choosing Vype to do this. If you have any queries, about any of our products, you can contact the Customer Care Team on Monday - Friday, between 09:00 - 17:00 on: 0800 133 7350. Or, you can e-mail at: info@govype.com.

Posted 6 years ago

“E cig is great. As I brought It it at Tesco I assumed they would stock the coils and was extremely disappointed they didn't which meant I had to wait 4 days for them to be delivered.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. As it is a commercial decision by retailers, on what of our products they chose to sell, they may only sell a limited range. But, if you contact Vype direct, you can always order any accessories for our devices, with a range of delivery options to suit your needs. Alternatively, our sister company VIP have kiosks at most major shopping centres across the UK, and they also stock our products. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews