“
My order was lost (delivered, but not to me) I called the helpline & it was sorted the next day, with complimentary next day delivery and a extra set of pods!! Very impressed with Vuse’s customer service.
Thank you Veronika!!
”
posted 2 years ago
- Hayley
“
Fantastic customer service from Veronika! Problem fixed however, it would be useful is VUSE posted their trouble shooting problems online too as it was an easy fix.
”
posted 2 years ago
- Gillian Loughhead
“
He was very professional and listen to my concern and also gave me discount on my new device. Vuse product is one of the best in the market and their customer service and managers is even better
”
posted 3 years ago
- Ali
“
I received my order today but a pack of pods were missing. Samuel in customer services sorted this this for me. Great service Vuse 👍
”
posted 3 years ago
- Anonymous
“
Great customer service. I was accidentally overcharged for a trial kit. Samuel the customer service rep managed to get this issue fixed straight away for me and my refund is being processed.
”
posted 3 years ago
- Jon
“
5 star customer service from Samuel who was very efficient and helpful resolving my query regarding my concern professionally, speedily and accepted ownership for it without question. Very impressed with the service. Well done & Thanks Samuel - your impecable is much appreciated.
”
posted 3 years ago
- Bernard Kennedy
“
The service to order was excellent over & above. The Agent dealing with my order couldnt have been more helpful & informative . Wish all company's were as proffetional . Trustworthy company they deserve to do thrive. Thank you to Simon my agent . 😊
”
posted 3 years ago
- Nina Green
“
I had a issue with delivery, I had paid for next day delivery and it arrived a day late. Kiran at customer services was so helpful, tracked my package which was due to be delivered the following day. He followed up the next day to make sure I had received it and then refunded my delivery. Great customer service!
”
posted 3 years ago
- Nicky
“
5 star customer service. Samuel was very efficient and helpful resolving my query regarding my faulty etank mini. This is customer service at its best. Quick email replies and transparency. One very happy customer. Thank you so much.
”
posted 3 years ago
- Anonymous
“
Excellent, friendly, fast and efficient customer service from Samuel, thank you!
”
posted 3 years ago
- Rosie
