VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s been over a month since I stopped smoking using my vype vape, I recently purchased some vape fluids, and will definitely use this service again.”

Helpful Report

Posted 6 years ago

Hello Chelle. Thank you for your feedback, and we are glad to hear, that you have enjoyed the transition from cigarettes to vaping. If you have any queries, about our products, you can contact the Customer Care Team, by either telephone on - 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

“It's just right to hold in my hand and the mint flavour is spot on since having my vype pebble I've not had a fag since”

Helpful Report

Posted 6 years ago

Hello Sarah. Thank you for your feedback, and we are really pleased to hear, that you are enjoying using your Pebble device. If you have any queries about our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 6 years ago

Hello Sarah. Thank you for your feedback. We are really pleased to hear, that you are enjoying the transition from cigarettes to vaping. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be more than happy to assist you.

Posted 6 years ago

“Easy to use, convenient, great offers, & value for money.”

Helpful Report

Posted 6 years ago

Hello and thank you for your feedback. We are pleased to hear, that you are enjoying using our products, and if you have any queries, feel free to contact the Customer Care Team. They can be contacted by telephone on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 6 years ago

“Did the job to help cut down and quit.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. It is always nice to hear that our customers like the transition from cigarettes to vaping. If you have any queries about our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, between the hours of 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 6 years ago

“It’s leaking and it’s very hard to find cartridges to buy in shops, also the variety of flavours is very poor”

Helpful Report

Posted 6 years ago

Hello Madara. Thank you for your feedback. A member of the Customer Care Team will contact you soon.

Posted 6 years ago

“Really good flavours”

Helpful Report

Posted 6 years ago

Hello Paul. Thank you for your feedback, and we are glad to hear that you like the choice of flavours available for our devices. We are always looking at introducing more flavours, so keep checking our website. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist you.

Posted 6 years ago

“Fast delivery, light weight and easy to use. I’ve only been using this for a few days, happy with it so far.”

Helpful Report

Posted 6 years ago

Hello, and thank you for your feedback, regarding your Vype device. We are so pleased to hear, that you are enjoying your device. If you have any queries, regarding any of our devices, or eLiquids, the Customer Care Team are more than happy to assist. You can contact them either by telephone on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 6 years ago

“Love the pebble one”

Helpful Report

Posted 6 years ago

Hello Roxana. Thank you for your feedback, and we are glad to hear that you like using your new Pebble device. If you have any queries, about any of our products, the Customer Care Team are more than happy to assist. You can contact them on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 6 years ago

“No replies from my emails I have sent ...only one reply saying you would refund my order but nothing yet. Not good service...”

Helpful Report

Posted 6 years ago

Hello Karen, and thank you for your feedback. Having checked, we can confirm that we have responded to your e-mails, and confirmed when the refund would be done. We would recommend that you check all your folders (including junk or spam folders) in case it was not delivered to your inbox. If you have any further queries, you can contact the Customer Care Team on - 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or e-mail at: info@govype.com.

Posted 6 years ago

“I love the pebble but the cartridges only last a day! it says it lasts 700 puffs but i don't think that's true. I'm at work for most of the day so i'm not using it that much!! shame really, as i really like the ease of use”

Helpful Report

Posted 6 years ago

Hello Louise, and thank you for your feedback. A member of the Customer Care Team shall contact you soon.

Posted 6 years ago

“I like vypes sleek epen look, different colours, flavors, strengths and no spill refills.”

Helpful Report

Posted 6 years ago

Hello. Thank you for your feedback. We are glad to hear, that you like the ePen device (which is our most popular device) and the different range of flavours available. If you have any queries about any of our products, the Customer Care Team are on hand to help, and you can contact them on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 6 years ago

“I tried other ones and because I have arthritis in my hands found I had trouble unscrewing parts to charge but with this I don’t have to unscrew it only the liquid cap which is very easy so I love it”

Helpful Report

Posted 6 years ago

Hello Linda. Thank you for your feedback to us. It is nice to hear, that you like using your Vype device, and with a wide range of flavours available, we hope that you have hours of enjoyment using your device. Should you have any queries, about any of our devices, or eLiquids, you can contact the Customer Care Team on - 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist you.

Posted 6 years ago

“Thasks to Vype I have managed to quit smoking after 37 years and feel 100% better.”

Helpful Report

Posted 6 years ago

Hello, and thank you for your feedback. It is always nice to hear that our customers enjoy the transition from cigarettes, to vaping. If you have any queries about any of our products, the Customer Care Team will be more than happy to assist. You can contact them by either telephone on: 0800 133 7350 (between the hours of 09:00 - 17:00, Monday - Friday), or by e-mail at: info@govype.com.

Posted 6 years ago

“The flavours are horrible and the caps finish very quickly. Whilst the pen itself is decent it relies on the cap flavours which are a disgrace”

Helpful Report

Posted 6 years ago

Hello Sarfraz. Thank you for your e-mail. We were sorry to read of the issues you have encountered with your ePen cartridges. A member of the Customer Care Team will contact you soon.

Posted 6 years ago

“Saving me money and tasting great too”

Helpful Report

Posted 7 years ago

Good morning and thank you for your feedback about your Vype device. It is always nice to hear, that our customers enjoy using our devices and eLiquids. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 6 years ago

“Original neat and practical design! Works well. I wish the battery to last longer and the airflow to be little bit more open. Some of the liquids/caps have amazing flavour! Well done!”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are glad to hear that you are enjoying the use of your Vype device, and the flavours too. If you have any further queries, regarding any of our e-cigarette devices, or eLiquids, you can contact the Customer Care Team, either by telephone on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00, or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Love that my wife can have choice of different colours”

Helpful Report

Posted 7 years ago

Hello David, and thank you for your feedback. We are pleased to hear that your wife is enjoying her Vype device. If you have any queries regarding any of our products, the Customer Care Team are on hand to help you. To contact them, you can either call 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at - info@govype.com.

Posted 7 years ago

“I've smoked for too many years to count.. since using vype I've not had one cigarette and I don't plan too... I highly recommend vype' s products.. good value and I'm really happy with mine”

Helpful Report

Posted 7 years ago

Hello Kerry. Thank you for your feedback, and we are pleased to hear that you enjoy using your device. If you have any queries regarding any of our products, the Customer Care Team are on hand to help you. To contact them, you can either call 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at - info@govype.com.

Posted 7 years ago

“It made me happy not to be smoking normal cigarettes any more.I really liked the mint flavour.”

Helpful Report

Posted 7 years ago

Hello Nick, and thank you for your feedback. We are glad to hear that you are enjoying the transition from cigarettes to vaping. If you have any queries regarding any of our products, the Customer Care Team are on hand to help you. To contact them, you can either call 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at - info@govype.com.

Posted 7 years ago

“Love the flavour. Not found one I like more or as much. Quick delivery on the whole”

Helpful Report

Posted 7 years ago

Hello Wendy. Thank you for your feedback. It is always nice to hear, that our customers enjoy our wide choice of flavours. Recently, we have introduced more flavours, so be sure to keep checking our website. If you have any queries, you can contact the Customer Care Team, either by telephone on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

VUSE is rated 4.6 based on 6,340 reviews