VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve tried all the other available E-cigs and Vype are far and above the best! The EPen and the EPen3 deliver a great vaping experience, are easy to use, reliable and simple/quick to charge. Well done Vype!”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that you enjoy using Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Since I've started using the epen 3 I've smoked only 2 normal cigarettes never thought I'd be able to do this as I'm a 20 to 30 a day person”

Helpful Report

Posted 6 years ago

Hi Bob, thank you for your 5 star feedback. We're delighted we can offer a device in the ePen 3 that is offering an alternative that is working for you. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Always arrives on time”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're glad that you find the order process fast and that your order arrives on time. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Your Vaucher didn't work properly so i didn't get my discount that you gave me the code said invalid someone did already use my code totally unacceptable!”

Helpful Report

Posted 6 years ago

“I buy these for my dad who’s in a nursing home, they are so simple for him to use even with his arthritic hands, would definitely recommend and will be purchasing them again”

Helpful Report

Posted 6 years ago

Hi Siobhan, thank you for your 5 star review! We're delighted that your Dad finds his device easy to use and that he enjoys using this. We are happy we can offer an alternative. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Being the heaviest smoker ever at one point I was smoking 5 packets a day! Yes 20’s. Until I was diagnosed with PAD this year which we expect was caused by smoking. So I needed to stop. E-pens with cartridges have be a great replacement and have made quitting smoking easier than I expected.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're delighted we can offer you an alternative that you enjoy using and that we can be part of this journey with you. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Love my Vape Epen. Really handy to carry around and love the apple flavour”

Helpful Report

Posted 6 years ago

Hi Maureen, thank you for your 5 star review! It's great to know that you love your ePen and you find it compact enough to carry round. The apple flavour is also one of our favourites! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very clean and simple to use; removes all the aggravation of messy liquids and coils, and the risk of leaks. Good vaping experience, comfortable mouthpiece. Cartridges/pods widely available, so you don't have to rely on pre-ordering sufficient supplies in advance online.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! It's great to hear that you are enjoying your Vype products. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Placed an order and it came the next day! Very happy 😃”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great e-cig. I use the crisp mint liquid all the time. When I run out it couldn't be simpler to change my liquid. Simply unscrew the empty one and screw in the replacement 2 mins tops. On a full charge the e cig lasts about a day and a half but this does reduce when you have had the e cig for any length of time.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent products and service e pen works extremely well love the different types of flavours”

Helpful Report

Posted 6 years ago

Thanks so much for the five star review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Love my Vype E-box ,great taste with adjustable air flow.”

Helpful Report

Posted 6 years ago

Hi Anita, thank you for your 5 star review! We're happy to know you are enjoying you eBox and you are enjoying the taste and feature of the air flow. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very happy with the starter kit, my first experience of vaping and I haven't had a cigarette since it arrived! Can be difficult to judge how much/how little to inhale at first so still getting used to it. Went for tobacco flavours to begin with, but think I will try a few of the others too. Only negative point would be they said there was a user guide included but I didn't get one - I raised a ticket with their support and never heard anything back.”

Helpful Report

Posted 6 years ago

“I bought a vype pro and after 7 days I dropped it and the clearomizer glass smashed. I couldn't find any spare locally so had to buy a pro 2 from tesco. The battery wouldn't charge and was faulty so returned for a replacement the following day. Luckily they swapped it without any issue. Good product but is fragile and didn't have the best start with a faulty battery.”

Helpful Report

Posted 6 years ago

“Service is great, product great, website adequate at best”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review. It's good to know the service is matching the product and you are happy with your device! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“This (along with the Arc mini) has allowed me to give up smoking painlessly; something I never thought would happen: for this I am very grateful! I like the design - my only problems have been: a I find the cartridges somewhat difficult to remove- maybe you would consider adding some ridges at the edges (or something of that nature) to aid in removal? b Unfortunately the epen 3 is extremely easy to lose: I have done so twice already! I suggest modifying the design to incorporate a hole with a ring, or similar device, so that one can affix the pen to one's person or wear it around the neck? These are only minor criticisms; on the whole I have nothing but good things to say about the e-pen 3: especially the ease with which it allowed me to escape the slavery (and cost) of cigarettes. I look forward to any forthcoming innovations in your product range - may I suggest caramel as a new flavour? I have something of the kind in my Arc mini at present, and can recommend it! All the best, Anna (annakist@gmail.com)”

Helpful Report

Posted 6 years ago

“The Vype ePen 3 is by far the best e-cig I have ever tried. I love its compact design, ease of use and it produces just the right amount of vapor. Also, the Tabaco flavour is the closest to real Tabaco I have found. A great product. I would highly recommend it.”

Helpful Report

Posted 6 years ago

Hi Ray, thank you for your 5 star review! We're delighted to know you are loving the ePen 3 as much as we do. It's good to know you are enjoying the flavours and you find these are authentic! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“The delivery service they use (YODEL) is a joke. I still haven't received my order after waiting in on three separate occasions. Please change your delivery service then maybe I will be able to write a review about your product that I still as yet have not received.”

Helpful Report

Posted 6 years ago

“Don’t buy ! Was good for the first few days. The mint cap started leaking and then I switched caps thinking that should fix it and it made a wierd popping sound in my mouth and I thought it malfunctioned on me . It’s not worth the anxiety!!!”

Helpful Report

Posted 6 years ago

“Pleased”

Helpful Report

Posted 6 years ago

Hi Debra, Thanks for the awesome review! We are glad that we are a good fit for your vaping needs and that you are pleased with your order. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews