Name: VUSE
Rating: 4.54

“E pen helped me leave cigarettes for good! I would recommend it to every heavy smoker since i was the one!”

Posted 6 years ago

Thanks for the awesome review! We are pleased that you are enjoying your Vype ePen. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I love how easy they are to use but I am unhappy that I can’t get the e pen capsules in the shops anymore”

Helpful Report

Posted 6 years ago

Thank you for your review. Please be advised there are a number of retailers who have made the commercial decision to replace their ePen 2 Stock with the new ePen 3 device. The biggest variety of ePen Caps will always be available at govype.com, and when ordering direct from us you can benefit from our mix & match offer, which provides 6 packs for the price of 5, and also includes free standard delivery on this offer. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I've been using the iSwitch Maxx for over three weeks now without the craving for cigarettes and to my surprise the taste of cigarettes actually makes me want to get sick. The flavours are amazing, my favourite is Forest Berries but my sister loves the Virginia Tobacco flavour, whichever flavour you'll pick you'll find it not overpowering and leaves you not craving that chemical flavour of a cigarette. All in all once you start you'll be converted instantly.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that you are enjoying your iSwitch Maxx. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Vype e-cigarettes are easy to use and refill and look good”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Haven’t smoked for 25 weeks on 0% nicotine”

Helpful Report

Posted 6 years ago

Thank you for your five star review! We are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great buy experience, discount voucher really help slot, also the opportunity to try new flavours at a discounted rate, items nicely packaged too.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“The vape oils taste wonderful and are reasonably priced too”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype eLiquids. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“The product itself is great but delivery is quite expensive and long to reach me. I think maybe some discounts for memebers would be a great idea such as free delivery over X amount or buy 1 get 1 half price etc.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. We show that you selected the £2.99 Standard Delivery which is 2-5 working days for delivery. When your order is over £34.95 we offer free Standard Shipping. Our Next Day Shipping option is £4.99, and free for orders over £50.00. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 6 years ago

“I've used Vype for nearly a year, having tried a couple of their kits to quit smoking. I no longer smoke, so I'd be happy to recommend them on that basis alone! I stick with them because the device quality is great and the e-liquids are well made.”

Helpful Report

Posted 6 years ago

Thank you for your five star review! We are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Good and easy to use.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“very compact,easy to use,and instructions good.nice e cig.”

Helpful Report

Posted 6 years ago

Thanks for your review. We are pleased that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent service and a wide selection of flavours, it did take me a while to decide my favourites.”

Helpful Report

Posted 6 years ago

Thanks so much for the review! All customer feedback is greatly appreciated. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I enjoy the product and it's convenient to buy online. But the delivery time is not too good. Also, I do resent the fact that the cartridges can't be refilled. They run out in no time and then that's it. You have to buy new ones, and they aren't cheap. A small bottle of e-liquid would refill them at least twice and costs about half the price of the prefilled cartridges. Makes economic sense for Vype, but not I think for the consumer.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 6 years ago

“Amazing. Have not had a cigarette for 7 months and would never go back”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very surprised how good it is and very happy with it.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“The vype is very good , the pods are easy to use and change no messing with coils ect. However I am finding the pods very expensive, I was previously a heavy smoker and the vype has stopped me from smoking cigarettes which is in itself a minor miracle. The cost of the pods is the Only reason I have given 3 stars .”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 6 years ago

“So easy to use”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that your ePen 3 is easy to use. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Strong when received but bought lower PODS. Lovely and lightweight for the demi female's.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great experience, fast, precise and high quality”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“very impressed with my Vype its light. slim and sleek and really is nice to use. Caitlin Gallagher who contacted me was really helpful and pleasant about how I was getting on with my new vype and couldn't do more to help me. very professional Caitlin thank you. steve cresswell”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

VUSE Reviews