VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Neat slim line design. Nice to handle. Lightweight. Easy to use. Easy to change eliquid cartridges with no mess or spillage. More enjoyable than a cigarette, I will never go back to smoking cigarettes. Saving me money which is always a good thing.”

Helpful Report

Posted 7 years ago

Hello Lynne. Thank you for your feed back, and we are pleased to hear you're enjoying using your device. If you need to contact us at anytime, the Customer Care Team can be reached by telephone on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“I really didn't think it would work but, three months after giving it a try, I'm still not smoking cigarettes.”

Helpful Report

Posted 7 years ago

Hello Adam and thank you for your feedback regarding our devices. We are glad to hear that you are enjoying using our devices. If you need to contact us at anytime, you can contact the Customer Care Team, either by telephone on - 0800 133 7350 or by email at - info@govype.com and a member of the Customer Care Team will be happy to assist. Delete

Posted 7 years ago

“Ease of use, good design.”

Helpful Report

Posted 7 years ago

Hello Andrew and thank you for your feedback regarding our devices. We are glad to hear that you are enjoying using them. If you need to contact us at anytime, you can contact the Customer Care Team, either by telephone on - 0800 133 7350 or by email at - info@govype.com and a member of the Customer Care Team will be happy to assist.

Posted 7 years ago

“helped me quit smoking so all is good as far as im concerned.”

Helpful Report

Posted 7 years ago

Hello David and thank you for your feedback. We are glad to hear that switching to our devices has helped you quit smoking. If you need to contact us about one of our devices, or our eLiquid bottles/cartridges, you can contact the Customer Care Team, either by telephone on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“smoke fine and easy to use, would be 5 star if they didnt ram my inbox with advertising emails even tho i asked not to”

Helpful Report

Posted 7 years ago

Hello Bradley. We are glad to hear that you are enjoying our devices. If you do not want to receive anymore emails from Vype, you can select the unsubscribe box on anymore emails that you receive. If you have done this and it has not resolved the issue, contact the Customer Care Team at:info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“The product range is stylish and effective, so much so that there is a danger of nicotine reliance becoming on-going as opposed to a transition from tobacco to nothing. But I guess that's my problem, not yours! I particularly like the Pebble range but a bit frustrated that refills etc are only available on line rather than in retail outlets - e.g.. Boots, Superdrug, Sainsbury, Tesco etc.”

Helpful Report

Posted 7 years ago

Hello John. Thank you for your feedback. We are glad to hear that you are enjoying the Pebble device, our latest device in the Vype range. If you need to contact us regarding your device or our eLiquid bottles/cartridges, you can contact us by telephone on - 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays - Fridays), or by email at info@govype.com, and a member of the Customer Care Team will be more than happy to assist.

Posted 7 years ago

“Great aid in trying to quit smoking”

Helpful Report

Posted 7 years ago

Hello Daniel. Thank you for your feedback. We are glad to hear that this is helping you in quitting smoking. If you need to contact us regarding any of our devices or eLiquid bottles/cartridges, you can contact us by telephone on - 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays - Fridays), or by email at info@govype.com, and a member of the Customer Care Team will be more than happy to assist.

Posted 7 years ago

“Vype e-cigarettes have a good range of flavours”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We are glad that you are enjoying using your device and like the flavours available. If you need to contact us regarding any of our devices or eLiquid bottles/cartridges, you can contact the Customer Care Team, by telephone on: 0800 133 7350, or email at: info@govype.com.

Posted 7 years ago

“Well researched product by a trysted supplier. The batteries of my e tank could be better but the overall product is OK”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We are glad to hear, that you are enjoying using your device. The battery should last depending on usage, on average of around 4 - 8 hours. However, if you need to contact us regarding your device, you can either call the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“I am on etank pro, nice solid piece of kit. It is easy to refill and maintain, needs minimum cleaning and is perfect for what I need. The replacement coils are easy to install. Did have a a little bump with one of the replacement coils but the customer support team is proper on point - fast, understanding and polite. Fast shipping too.”

Helpful Report

Posted 7 years ago

Thank you for your feedback, and we are glad to hear you are enjoying using your device. If you need to contact us regarding your device, or any of our eLiquid Bottles, the Customer Care Team can be contacted by telephone between 09:00 - 17:00 on 0800 133 7350, Mondays to Fridays, or email at: info@govype.com.

Posted 7 years ago

“They have helped me give up smoking and I feel better but the batteries run out very quickly”

Helpful Report

Posted 7 years ago

Thank you for your feedback, and we are glad to hear that this has helped you to quit smoking. The duration of the battery, depends on usage, but if you need to contact us about your device, you can contact us on 0800 133 7350 or by email at info@govype.com.

Posted 7 years ago

“The battery failed to charge after a period of 7 weeks. Very disappointing.”

Helpful Report

Posted 7 years ago

Hello Kathleen and thank you for your feedback. We were sorry to hear of the issues you have experienced with your device. A member of the Customer Care Team will contact you shortly.

Posted 7 years ago

“More selection of flavour. And varied mg. more deals on multi buy would be good.”

Helpful Report

Posted 7 years ago

Hello Heather, thank you for your feedback. If you have any queries regarding any of our devices or cartridges/eLiquid bottles, you can contact us either by telephone on: 0800 133 7350, or by email at: info@govype.com

Posted 7 years ago

“Save me money and are great alternative to cigarettes.”

Helpful Report

Posted 7 years ago

Hello Derek. Thank you for your feedback, and we glad to hear that you are enjoying using our products as an alternative to cigarettes. If you need to contact us about our products, you can call us on: 0800 133 7350, or email us at: info@govype.com

Posted 7 years ago

“Always a good service”

Helpful Report

Posted 7 years ago

Hello Philip. Thank you for the feedback, and we are glad to hear that you are enjoying the service you receive from Vype. If you ever need to contact us regarding one of our devices or cartridges/eLiquid Bottles, you can contact us either by telephone on: 0800 133 7350, or by email: info@govype.com

Posted 7 years ago

“They were a great introduction in me giving up smoking. However, I do find the pricing of the devices and liquids on their website to be much more expensive. I can find the same brand on other websites and indeed at my corner shop. As such, I only buy the coils from them now and liquids elsewhere.”

Helpful Report

Posted 7 years ago

Hello Zach. Thank you for your feedback, and we are glad that this has helped you giving up smoking. We always encourage feedback from our customers, and your comments will be fed back to the relevant departments. If you ever need to contact us regarding our products, you can contact us either by telephone -on 0800 133 7350, or by email - info@govype.com

Posted 7 years ago

“I love the product. The design is simple and easy to carry. The capsules are clean and quick to swap out. My only dislike is the cost of the capsules. At £7.99 for 3 I feel is too much.”

Helpful Report

Posted 7 years ago

Thank you for your feedback, and we are glad that you are enjoying using your device. We always encourage feedback from our customers, and your comments will be fed back to the relevant departments. If you ever need to contact us regarding our products, you can contact us either by telephone -on 0800 133 7350, or by email - info@govype.com

Posted 7 years ago

“I only purchased liquids (Blended tobacco 6mg & Crisp mint 0mg), five of each. I was prompted by a great e-mail from last week in which one of your team talked about the experience of Blended Tobacco and I simply had to take the dive. The vaping experience is great as I really like enjoy the tobacco notes which i blend with a little mint. A good draw, great taste & burns well - i was a little unsure as nomally use a 50/50 PG/VG mix. I'm already thinking about trying some more of your options and will be ordering soon. Great product, very pleasantly surprised with progress made (been some time since I used Vype), the taste and flavor experience has really come on - I'll be back for more. Plus to add the reassurance of doing the right thing in terms of a safe product, with so may dodgy options now available is great. You've cracked reassurance with experience - great work.”

Helpful Report

Posted 7 years ago

Hello Vincent and thank you for your feedback regarding our eLiquid products. We are pleased to hear you are enjoying the flavours in the Vype range. If you need to contact us about our products at anytime, you can contact us either by telephone on: 0800 133 7350 or email: info@govype.com

Posted 7 years ago

“Its help me stop smoking”

Helpful Report

Posted 7 years ago

Hello Janice. Thank you for your feedback and we are glad to hear that you have been able to give up smoking, from using one of our devices. If you ever need to contact us about your device, or our cartridges/eLiquid bottles, you can either call us on: 0800 133 7350 or email at: info@govype.com

Posted 7 years ago

“I use a pebble and these are disappointing. The cartridges spit the liquid when you try to inhale the vapour and the pebble itself doesn't last long. Poor battery life and doesn't work if gets "too cold".”

Helpful Report

Posted 7 years ago

We are very sorry to hear that you have not enjoyed using your Vype Pebble. Please can you contact our Vype Care team on 0800 1337 350 or info@govype.com. One of our Vype Care team will be pleased to assist you with any issues.

Posted 7 years ago

VUSE is rated 4.6 based on 6,340 reviews