VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ePen is fabulous, it works well and gives a good vaping experience”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you like using your Vype ePen. If you have any queries regarding any of our products, the Customer Care Team are on hand to help you. To contact them, you can either call 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at - info@govype.com.

Posted 7 years ago

“Vype ecig is much easier to fill and use because there's no mess with liquid just twist on cartridge and your ready to use”

Helpful Report

Posted 7 years ago

Hello Sandra. Thank you for your feedback, and we are pleased to hear that you like using your Vype device. If you have any queries regarding any of our products, the Customer Care Team are on hand to help you. To contact them, you can either call 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at - info@govype.com.

Posted 7 years ago

“I'm now on my 5th day. Of not smoking. My vype e-pen. Has been amazing. And was only £09.99 my 2 cartridges have lasted for ages.”

Helpful Report

Posted 7 years ago

Hello Paula, and thank you for your feedback. It is always nice to hear, that our customers, are enjoying the transition from cigarettes to vaping. The ePen has a wide range of flavours and strengths to choose from, so you should be able to find the one that suits you. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (09:00 - 17:00, Mondays - Fridays), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Makes it very easy to not smoke cigarettes which has to be a good thing !”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are glad to hear that you are enjoying using your Vype device. If you have any queries, about our devices or eLiquids, the Customer Care Team are available to assist, and you can reach them either by telephone on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail: info@govype.com.

Posted 7 years ago

“Quick and easy transaction. Fast delivery. Normal high standard products. Good service all round as usual. Thanks ... Alan.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you received the item quick, and that you are enjoying using it. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team shall be happy to assist.

Posted 7 years ago

“Looks good easy to use”

Helpful Report

Posted 7 years ago

Hello Michael. Thank you for your feedback. It is always nice to hear, that our customers are enjoying using their Vype device. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or e-mail: info@govype.com, and a member of the team will be more than happy to assist.

Posted 7 years ago

“No sore throat and no hassle with coils or liquid filling”

Helpful Report

Posted 7 years ago

Hello Jennifer. Thank you for your feedback, and we are glad to hear, that you are enjoying your device. If you have any queries regarding our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Another review wanted to give you the five stars you deserve for the excellent service and product”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you are enjoying using your device. We always strive to go above an beyond to exceed our customers expectations, and if you have any queries regarding any of our products, the Customer Care Team are more than happy to assist.

Posted 7 years ago

“This is supposed to be a cheap way of packing in cigarettes it's almost as much per week as buying sterling tobbaco went to my nearest vape shop loads cheaper..... toooo expensive and that's very encouragable of the company to disencourage kicking the habit one bottle of vape oil last me a week one capsule lasts a day so it works out at £10 a week I can get rolling tobacco as cheap thanks but no thanks”

Helpful Report

Posted 7 years ago

Hello Melissa. Thank you for your feedback. A member of the Customer Care Team will contact you soon.

Posted 7 years ago

“Love Vype so easy to use would defo recommend to others”

Helpful Report

Posted 7 years ago

Hello Stacey. Thank you for your feedback to us. It is always nice to hear that our customer are enjoying using our products. If you have any queries about any of our devices or eLiquid flavours, you can contact the Customer Care Team, who will be more than happy to assist on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“I ordered the Pebble and it is truly woeful. No hit and it packed up after a week. The tank version is much better and the e liquids are great.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We were sorry to read of the issues you have been having with your device. A member of the Customer Care Team will contact you soon.

Posted 7 years ago

“Customer service is fantastic, very clear and helpful with queries!”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are really pleased to hear that you are happy with the level of customer service received when you contacted us. Our Customer Care Team always strive to go above and beyond to assist our customers, and try to resolve any issue as quickly as possible. They can be contacted on: 0800 133 7350 or info@govype.com.

Posted 7 years ago

“Quality and fast delivery.”

Helpful Report

Posted 7 years ago

Hello David. Thank you for your feedback and we are glad to hear, that you are happy using Vype and that you have received your delivery quickly too. If you have any queries about any of our products, you can always contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Quick and efficient service. Good quality products, nicely packaged.”

Helpful Report

Posted 7 years ago

Hello Adam, and thank you for your feedback to us on your experience using Vype. It is always nice to hear that our customers enjoy using our devices and eLiquids. Should have any queries about our products, you can contact the Customer Care Team either by telephone on: 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays to Fridays), or by e-mail at: info@govype.com.

Posted 7 years ago

“Nice flavours with good reliable capsules.”

Helpful Report

Posted 7 years ago

Hello Simon. Thank you for your feedback. It is good to hear, that you are enjoying the range of flavours for your device. If you have any queries about any of our eLiquid flavours, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“The product itself isn’t bad, but one of the items you sent me was wrong, I emailed your support people to get it sorted and have still had no response.”

Helpful Report

Posted 7 years ago

Hello Sophie, and thank you for your feedback. We were sorry to read of the issues you have had with your order. We can see that a member of the Customer Care Team responded to your ticket on 19.01.2018, and are awaiting your response. If you could respond at your earliest opportunity, then the team will be able to resolve this for you as quickly as possible.

Posted 7 years ago

“As always, orders come promptly and I've never had any issues with delivery. I love my E-Tank Pro! Another positive note is that the customer service team are helpful, friendly and quick to help with any queries about products.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. It is always nice to hear that our customer enjoy using our devices, and that the service our customers receive, is of the highest standard. If you have any queries at anytime, regarding our devices or eLiquids, the Customer Care Team will be more than happy to assist. You can contact them either by telephone on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“Buttons to small to use”

Helpful Report

Posted 7 years ago

Hello John. Thank you for your feedback. We can see that a member of the Customer Care Team has been dealing with you, and we hope to be able to resolve this for you to your satisfaction.

Posted 7 years ago

“loved the epen with dark cherry so wen it died i bought a etank pro with two dark cherry eliquids and 10 wick cartridges £40 but wen used after filling charging and left to stand over night i was shocked at mouth peice gets instantly hot .and burns lips and it tastes ov car tyre. horrible in fact. worst thing i ever bought. im really not happy with it and will not use it again”

Helpful Report

Posted 7 years ago

Hello Lee. Thank you for your feedback. We were sorry to read of your experience using the eTank Pro device. A member of the Customer Care Team will contact you soon.

Posted 7 years ago

“Very good. More taste. No burning and power lasts all day. Very good product”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback to us. It is always nice to hear, that our customer are enjoying using their device. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays to Fridays), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

VUSE is rated 4.6 based on 6,340 reviews