VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent customer service and very happy with the products”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“excellent service”

Helpful Report

Posted 6 years ago

Thank you so much for the five star review! We are pleased to hear that you are enjoying Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I have contacted the care team a number of times over various issues and they have always been helpful and friendly helping with any enquiries have had and they are normally able to resolving them.”

Helpful Report

Posted 6 years ago

Thank you so much for your review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Best I’ve tried”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“The vype pens have definitely helped both me and my partner stop smoking cigarettes. They are easy to use and the flavours are very nice. We started on 18mg but our next order we'll be knocking it down, hopefully we'll soon stop smoking altogether. It's been nice not smelling of smoke anymore since the smell of the pens doesn't linger at all. I ended up buying 3 more pens to give as Christmas gifts to help others quit smoking. I'm a very happy customer thank you”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very happy with overall service.”

Helpful Report

Posted 6 years ago

Thanks for the review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Really impressed with the quality and the price. Really recommended.”

Helpful Report

Posted 6 years ago

Hi Avaisuddin, thank you for your 5 star review! It's great to know you are impressed with your Vype device and the quality of this. We're happy to know you recommend us! Should you require any further assistance, our Care Team are on hand Monday-Friday from 09:00-17:00. They can be contacted via telephone on 0800 133 7350 or by email on info@govype.com where further assistance is available

Posted 6 years ago

“Couldn’t fault the product nor the service.”

Helpful Report

Posted 6 years ago

Hi, thank you for your feedback. It's great to know you're getting on well with your Vype device and that the service matches the quality of the product. Should you require any further assistance, our Care Team are on hand Monday-Friday from 09:00-17:00. They can be contacted via telephone on 0800 133 7350 or by email on info@govype.com where further assistance is available

Posted 6 years ago

“Love the product, overall. Delivery was slow. Pod costs add up as I get one day using an 18mg pod. Battery life is good, product is sleek.”

Helpful Report

Posted 6 years ago

“Really like the epen 3, its compact & nice to hold, especially for a woman. Only use the blended tobacco flavour with it, get a good vape with good flavour.”

Helpful Report

Posted 6 years ago

Hi Jude, thank you for your 5 star review! We're delighted to know you are enjoying the ePen 3. We're happy to know you find it compact and ergonomic. It's also great you enjoy the taste! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Good throat hit. Cherry flavour is not nice. Blended tobacco is good. Not environmentally friendly pods as too much plastic, since pod lasts a day.”

Helpful Report

Posted 6 years ago

Hi, thank you for your feedback. We appreciate not all flavours will suit everyone which is why we have a wide offering to try and suit all tastes. I can confirm we do have a responsible disposal process which can be found on the link below. https://www.govype.com/uk/disposal Should you require any further assistance, our Care Team are on hand Monday-Friday from 09:00-17:00. They can be contacted via telephone on 0800 133 7350 or by email on info@govype.com where further assistance is available.

Posted 6 years ago

“Only Vype that has helped me stop smoking, Thank you!”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review. We're delighted we can offer an alternative that has helped you. We're happy to be part of your journey with you. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Used Vype pen for two years and not found a better taste nor leak free device. Not the cheapest but three best for me. A decent price to pay to stop smoking and save money. Excellent product.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star feedback! We're happy to know that you find the device is a good alternative for you and that you enjoy the taste. We also agree that with no leaks its mess and hassle free! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“The next best experience to smoking.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're delighted to know we can offer an alternative that you enjoy! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“From all e cigarettes I have tried, vype is by far the best, the only downside for me personally is that is not a 3mg nicotine strength as a choice. Over all its great, love it.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're delighted to know that Vype products are the best you have used! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I've been ordering from Vype for over 2 years and as always, it's easy to order items and they arrive quickly even with standard delivery. The customer service team via web chat and email are polite and answer questions promptly. Very reliable and the only place I would buy e-cigs and liquids from!”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star feedback! We're delighted that your orders arrive on time and that you find our customer service is useful, particularly via the online chat. We are happy to know that Vype is your go to! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Excellent product, am slowly getting off smoking tobacco.”

Helpful Report

Posted 6 years ago

Hi Aftab, thank you for your 5 star review! We're delighted to know you find your Vype device is offering you an alternative that you are enjoying using. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Husband has stopped since June using Epen 3. I have tried several times but now on 12 day. Epen 3 very easy to use, charges quickly. I would recommend you get 2 so you always have one to hand. Only negative is the cartridges we have both experienced a few dud ones that run out very quickly compared to usual usage . I would say this is best Vype product and I have tried several different capers from Vype and other companies.”

Helpful Report

Posted 6 years ago

Hi Issy, thank you for your review. We're delighted the ePen 3 device is offering an alternative that is working for you. We're glad to know you enjoy using the device. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I think they are great but need to get more flavours”

Helpful Report

Posted 6 years ago

Hi Shaun, thank you for your feedback! We're glad you find your Vype device to be great. We are always working on new flavours within our development team and we will pass on your feedback. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews