VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, products delivered in less than 48 hours”

Helpful Report

Posted 5 years ago

Hi Malcolm, thank you for your 5 star review! It's great to hear you enjoy the service on offer and that it matches the products we have. It's awesome to know the order arrived promptly! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Only use E pod and find them better than the others of which we have tried them all”

Helpful Report

Posted 5 years ago

Hi Deanne, thank you for taking the time to leave your feedback. We're delighted to know you are using the ePod and that you enjoy the device. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I have used the Vype E 3 Pen for 2 years now and it helped me quit smoking. The variety of flavours on offer is fantastic , ranging from tobacco ,various fruits , menthol, mint, flavours (to name a few) The unique pod design prevents excessive leakage- which I find is a major issue in non Vype products. The simple click , on and off feature to replace pods allows for speedy and hassle free switching of flavours - and makes replacing pods a piece of cake. The only negative point is the price. At £5.49 for 2 pods , it can be fairly expensive to replace the pods. However, I do feel that paying for both quality and UK made vaping liquid is worth paying the premium.”

Helpful Report

Posted 5 years ago

Hi, thank you for your in depth feedback, it is much appreciated. It's great to know you enjoy the flavours and the selection on offer and that you find the device to be hassle free. We will take your points on board in regards to cost, however we are currently priced competitively in comparison to our competitors. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Horrible product.Vype is very bitter and it leaks.”

Helpful Report

Posted 5 years ago

Hi Sebastian, thank you for you review. We are sorry to hear you are not happy with the product. If you have any concerns, please contact the Vype Care team on 0800 133 7350 or via email at info@govype.com - The team are on hand Monday-Friday from 09:00-17:00 to offer their assistance.

Posted 5 years ago

“It's very easy to use.. And very smooth taste.. Very happy with it.. Gonna order another one for a spare whilst the other on charge..”

Helpful Report

Posted 5 years ago

Hi Diane, thank you for your 5 star review! It's great to know that you find the device easy to use and that you enjoy the taste, so much so that you're ordering another! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Excellent, doesn't hurt my throat. The crushed menthol is a true menthol please make more menthol a bit stronger in menthol. However I think a more elegant vipe container should be made.”

Helpful Report

Posted 5 years ago

Hi June, many thanks for your 5 star review! It's great to hear that you enjoy using the device and that you are happy with the flavour of the liquid. We will certainly take your feedback on board and pass this on. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“package arrived without instructions, and then I was ignored in the help chat when I asked for a link to a set of instructions.”

Helpful Report

Posted 5 years ago

Hi Stuart, thank you for your review. We were sorry to hear that your goods arrived without the instructions. I can understand how this would be frustrating. Our online chat service is currently deactivated so would not be available to use. If you require further assistance, please contact our care team on 0800 133 7350 or via email at info@govype.com The team are available Monday-Friday from 09:00-17:00

Posted 5 years ago

“Arrived on time. Good service.”

Helpful Report

Posted 5 years ago

Hi Niall, thank you for your feedback. We're delighted to know your order arrived on time and that you were happy with the service. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“great I love it Easy to use”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write you review. We are happy to learn that you love your device and find it easy to use! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Convenient and easy to use, no messing about with liquid or coils. Cartridges are easy to replace for no fuss vaping. Only issue is that the lower strength cartridges are not easily available on the high street.”

Helpful Report

Posted 5 years ago

Thank you for your 5 star review Michelle. It is much appreciated and we thank you for taking the time. It's great to know that you find this convenient and easy to use. You should find that more and more stores will be stocking a wider range of the pods. Larger Tesco and Sainsburys stores should have more of a variety. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Brilliant, easy to use, sensibly priced & ..... perfect for quitting the dreaded fags !!!”

Helpful Report

Posted 5 years ago

Hi, thank you for your 5 star review! We're delighted to know you are enjoying you device and that you find it easy to use. We're happy to know we can offer you an alternative. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I'm giving vype itself a 4 star as their products a whole are generally top quality. However I have recently purchased the epen 3 and I was very disappointed with this product. The idea is excellent but compared to the taste and flavour of the etank pro 2 which I also have it just doesn't even compare. This really needs work. And it is too expensive for what you get. 2 refill cartridges for the epen 3 are £5.49 which will last around 2 maybe 3 days at a push. A single bottle of 10ml e liquid is average £4 which will last 4 or 5 days. Not ideal at all. Like I said. Fabulous idea. Needs more work.”

Helpful Report

Posted 5 years ago

Hi Paul, thank you for taking the time to review Vype, it is much appreciated. We are sorry to hear that you do not enjoy the ePen 3 in comparison to the eTank Pro 2 device. It is worth pointing out that they are two different devices that operate differently. An open device such as the eTank Pro 2 will offer longer lasting liquid as it can be refilled. The pods are designed fora hassle free and convenient way to vape. We do appreciate however that you believe in the concept. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“This company has the best customer service I have come across. They do what they promise, are very professional and have great integrity. Other companies should take a leaf from their book. Well done to all at customer service, Go-Vype. You are appreciated.”

Helpful Report

Posted 5 years ago

Hi Christine, thank you for your 5 star review and kind words. We are delighted to know that you were happy with the service received. We hope you continue to enjoy the products and service provided. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Good product and price especially with my free delivery.”

Helpful Report

Posted 5 years ago

Thanks so much for the five star review! All customer feedback is greatly appreciated. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Have been using Vype e-cig for about a year and would recommend it”

Helpful Report

Posted 5 years ago

Hi Anne thanks for your review, we are glad to hear that you are enjoying your eTank Pro! 😊 If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“This is the only vape I haven't had any problems with. And it's doing the job helping me stop smoking tobbaco.”

Helpful Report

Posted 5 years ago

Thanks for the five star review Tina! We are glad that we are a good fit for your vaping needs.😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Excellent vaping experience, long battery life, convenient for use.”

Helpful Report

Posted 5 years ago

Thanks for the awesome review Katia! We are glad that our ePen 3 is a good fit for your vaping experience.😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Love vype e cigarettes so easy to change flavours.”

Helpful Report

Posted 5 years ago

Hi Tony, thanks you for the Vype love! We appreciate the five stars! 😊 If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Really happy with mine. Great price, very easy to use and satisfying. Only improvements is if it were a little more powerful or if the capsules lasted a bit longer!”

Helpful Report

Posted 5 years ago

We are glad to hear that you are happy with your ePen 3 Jordan! in laboratory testing each ePen 3 Pod provides about 200 puffs per Pod, your experience will depend on your personal vaping behaviour. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Good quality... and sturdy! I drove over my e tank pro with my van (by accident)and it went on working!”

Helpful Report

Posted 5 years ago

Thanks for the five star review! We are pleased that you are enjoying your eTank Pro. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

VUSE is rated 4.6 based on 6,340 reviews