Name: VUSE
Rating: 4.55

“Fast delivery, very nice and comfortable pod, just could be various nic pods to choose with starter kit”

Posted 5 years ago

Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Really happy with the epen3 and the wide choice of flavours. highly recommended”

Helpful Report

Posted 5 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“My only problem is that you don’t have v- pure for epen3 and your latest device I don’t like the other flavours”

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Posted 5 years ago

Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I was a customer of Vype back in 2014 and used the first variation of the estick and made the mistake of attempting to upgrade. Since then I have been a customer of ejoy, smok and a few other well known brands. Yet, I found myself thinking that actually, I miss the Vype feel that helped me quit smoking in the first place. I bought the Estick Maxx and have been using that for the past few weeks and the only flaw I found is that I use it too much. I have now upgraded to the Epen 3 and am awaiting delivery. Vype were my first choice of ecig and after being lured away by big names and expensive machines I return full of excitement to see what Vype are going to do next!”

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Posted 5 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“No fuss epen, so simple to change cartridge, easy to hold design and good variety of flavours. Recommend this as i have tried many others before but am very happy with this.”

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Posted 5 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Epen is simple to use, no need to change wick or all that jazz just screw cap on n go, would be nice if vype could do more with the 0mg flavours as they dont really feel like your inhaling anything, but 6mg is the sweetspot, i recommmend”

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Posted 5 years ago

Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Great pen, easy to use, good battery life, great service as always from vype, luv the new range Eliquid’s”

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Posted 5 years ago

Thanks for the awesome review! We are glad that you are enjoying your eTank Pro. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“A very good alternative to cigarettes . with Vypes help I think I can successfully give up cigarettes”

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Posted 5 years ago

Hi Gillian, thank you for your 5 star feedback! We're delighted to know that we can offer an alternative that you enjoy using! We're happy to be part of this journey with you! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Many thanks to your online customer support for dealing with my witterings about the demise of the ebox and loyalty point queries. no thanks to whoever decided to cull the ebox, but life goes on!”

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Posted 5 years ago

Hi Duncan, thank you for your review. We're happy to know our customer support were on hand to offer you assistance and listen to your concerns. We do appreciate this will come as a disappointment, however we appreciate your understanding. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Unsure why some people are saying the pods only last a day. They must vape a lot. I’ve had my epen 3 for 2 weeks now and i’m only on my 2nd pod. I use it several times a day when the craving hits & so far have stayed off the cigarettes. I also like the design as you can carry it in a pocket/bag without worrying it will spill, which i’ve Had issues with before with tanks. Fantastic product.”

Helpful Report

Posted 5 years ago

Hi, thank you for your 5 star review! Each pod offers approximately 200 puffs, how long this lasts will depend on use. More intensive use will mean the time the pod lasts will reduce. It;s great to know you are having a good experience and that the device offers you an alternative that you enjoy. We are happy we can meet your vaping needs! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“I have been using the pod for some time now but not to happy with not being able to see if any liquid is left inside as the device contents cannot be seen also they do not last very long.”

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Posted 5 years ago

Hi Keith, thank you for your review. When the ePen 3 pods are empty, the light on the device will blink a pinkish/white colour. This will let you know the pod requires changing. Each pod offers approximately 200 puffs. This can last between 1-3 days depending on use. With more intense use, this will likely be 1-2 days of use. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Love this pipe. My husband already uses one so it was familiar. Great vapour, strong and very like the hit from a tobacco cigarette.”

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Posted 5 years ago

Hi, thank you for your 5 star review! We're delighted you are enjoying the eTank Pro 2. It's good to hear you are satisfied and enjoy the vapour production and satisfaction received. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Good job done”

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Posted 5 years ago

Hi Tom, thank you for your review. We're happy to know we can meet your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“excellent services,quick delivery”

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Posted 5 years ago

Hi, thank you for your feedback. We're happy to know the service received was excellent and the delivery matched this and arrived promptly! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Efficient and fast delivery”

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Posted 5 years ago

Hi Jacqueline, thank you for your 5 star feedback! We're delighted to know that your order arrived quickly. It's great to know the delivery was efficient and you received your order promptly. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“A smooth Vipe, butThe pods do not last long. 1x pod last me a day & a half. This would be very expensive on a monthly bases for me. And the battery needs chargeing after 2x days.”

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Posted 5 years ago

Hi June, thank you for your review. The pods for the ePen 3 offer 200 puffs each, the amount of time this will last depends on use as it may last some users a few days. In regards to the battery, it is small so you may need to charge the device within a couple of days if it is being used more frequently. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“An exceptional product especially the epen 3. I have recently purchased the Iswitch max which looks very promising and I am keenly awaiting the introduction of new flavours to compliment this devise.”

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Posted 5 years ago

Hi Stuart, thank you for your 5 star review! We're delighted you are enjoying your Vype device. The iSwitch devices are among my favourite devices and I hope you enjoy it just as much! With the device being new, more flavours will be released, however we cannot confirm dates for this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Bought this as my first vape and it’s perfect, very easy to use and understand, battery life is reasonable and provides me with the perfect hit to help me stop smoking. Would definitely recommend to anyone looking to start vaping.”

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Posted 5 years ago

Hi, thank you for your review. We're delighted to know you are getting on well with your new Vype device and that you find this easy to use. We're delighted we can offer you an alternative that you enjoy using and meets your needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“The e-cigarettes are good, helped me give up smoking after 30 years and I enjoy them. However my only criticism would be using yodel for delivery who were shockingly poor with no customer care to speak of, this puts me off ordering from you again”

Helpful Report

Posted 5 years ago

Hi Helen, thank you for your review. We are delighted to know you are happy with your product. We were sorry to hear you did not have a great experience with delivery. We will be reaching out to your to discuss this further and to obtain feedback so we can ensure this is avoided in future. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Excellent variety of colours to choose but also variety of flavours and density. Easy to use and really a full experience.”

Helpful Report

Posted 5 years ago

Hi Andriani, thank you for your 5 star feedback! We're delighted to know you are enjoying your device and the flavours. It's great to know we can meet your needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

VUSE Reviews