Name: VUSE
Rating: 4.55

“Probably the best e cig on the market. Compact and easy to use. Customer service is excellent”

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“easy to use and have helped me give up smoking a year on Im on zero nicotine thankyou”

Helpful Report

Posted 5 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Purchased the iswitch but have been disappointed by the lack of variety in flavours”

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Posted 5 years ago

Thanks so much for the review. The iSwitch is one of our newer devices and we currently have 3 flavours available. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Works really well good flavours and speedy delivery”

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Posted 5 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Excellent flavour and ease of use”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“They have helped me quit smoking”

Helpful Report

Posted 5 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“best vape I've had.no complaints.”

Helpful Report

Posted 5 years ago

Thank you for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Having smoked 10-15 cigarettes a day for over 10 years, I was initially hesitant and sceptical about the popularity and the success that vaping had. It’s been 10 days since I last had a cigarette and I have absolutely no desire to have one - I’m enjoying my vaping experience too much! I only wish I had made the move years ago! The ETank Pro is a fantastic piece of kit and I thoroughly recommend the bundle offer to new users. The eliquid lasts for ages and I’ve already saved a fortune from not smoking cigarettes! The cost of the ETank Pro bundle is literally the cost of 2 packets of cigarettes. After 10 days of heavy use (lots to begin with to avoid withdrawal), I’ve only just finished the first bottle of eliquid. The caramel marshmallow flavour is delicious. The online chat facility on govype is excellent - they are very happy to help with all questions.”

Helpful Report

Posted 5 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Website is easy to use, products are the best i've used in regards to helping quit smoking, good choice of flavours, reasonable prices but i think you should reconsider your choice of delivery. I paid extra to get a saturday delivery and Yodel didnt deliver it until the Tuesday. Im sure you can agree when youre actively quiting smoking 4 days is a very long time. Luckily my flatmate had spares”

Helpful Report

Posted 5 years ago

Hi Daniel, thank you for your 5 star feedback! We're happy to know you found the ordering process easy and that you are enjoying the products and the flavours available for the ePen 3. I was sorry to learn of the delays with your order. One of our team will be reaching out to you to discuss this further. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“I have smoked for over 40 years and have tried everything to stop without any success. Since using the vype e3 pen I havent even thought about a cigarette, unbelievable but true. Fantastic product.”

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Posted 5 years ago

Hi Kay, thank you for your 5 star review! We're delighted to know that we can offer you an alternative in the ePen 3 that meets your needs. We're happy to be part of this journey with you :) If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Love the Epen 3 but think that the pods don't contain much liquid and work out quite expensive if used regularly. They do also sometimes release liquid into the mouth which is not nice. The overall product though is easy to use and the battery life is acceptable.”

Helpful Report

Posted 5 years ago

Hi, thank you for your review. Each ePen 3 pod contains 2ml of eLiquid. Sadly we cannot offer more than this due to TPD restrictions. The pods should not leak. We advise on a couple of tips to help avoid this. We advise not to draw too hard on the mouthpiece and also to ensure the button is held down when drawing as this will ensure the liquid is vaporised. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“I have tried lots of vapes, none compare. This is super easy to use, no nasty oil leaks or tastes, easy to use and inexpensive to run. Certainly the best Vape ever. It has been the only one that I have been able to give up cigarettes for!”

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Posted 5 years ago

Hi, thank you for your 5 star review! We're delighted that you find the ePen 3 easy to use and that it meets your vaping needs. We're delighted that we can offer you an alternative that you enjoy using! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Switched from all other brands. For an older person this product and price fits the bill very well!”

Helpful Report

Posted 5 years ago

Hi, thank you for your review. We are delighted to know we can meet your needs and you are happy with your device. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Online purchase was OK although delivery seemed to take longer than normal. Tried twice to set up a subscription but failed both times even with phone help.”

Helpful Report

Posted 5 years ago

Hi Jamie, thank you for your review! We're sorry to learn the order took longer than usual to arrive. We can see it arrived within the 5 working day time frame for standard delivery. It can take anywhere between 2-5 working days, however when possible Yodel will deliver as soon as possible. If you still encounter issues with adding a subscription, please let us know so we can look in to this further. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 5 years ago

“Quick and easy to order 👍🏻”

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Posted 5 years ago

Thanks for the review! We are glad that your order was simple. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“The vype e cigarette is great need more variety of liquids”

Helpful Report

Posted 5 years ago

Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Easy to use”

Helpful Report

Posted 5 years ago

Thanks for the review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Work well, good flavour! Need to get retailers who sell them ( Sainsbury’s) to stock replacement coils!!!”

Helpful Report

Posted 5 years ago

Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Easy website to order from and very quick delivery too. Would definitely recommend!”

Helpful Report

Posted 5 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“An excellent Vype e-cigarettes”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

VUSE Reviews