VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,340 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve used the vype epen for some time. Just changed to the epen 3, but the refills don’t seem to last very long”

Helpful Report

Posted 6 years ago

“Very difficult to remove the refills, have spent a whole week being unable to find anywhere to buy refills and when I did there was only a choice of 3 flavours, 2 of which were disgusting and I ended up throwing them away. I was persuaded to buy 2 of these pens, a very unwise and much regretted purchase. A complete waste of money.”

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Posted 6 years ago

“Good quality vape experience., highly recommended”

Helpful Report

Posted 6 years ago

Hi Tannia, thanks for your review! We are happy to know you are enjoying your Vype device. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“First e-cigarette and I love it. Would defo recommend epen3”

Helpful Report

Posted 6 years ago

Thanks for the 5 star review! Great to know you are loving our devices and that you would recommend them! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I enjoy smoking these ,I use them in between smoking tobacco which im hoping to stop one day”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“i HAVE USED Vype e-cigarettes TO SUCCESSFULLY STOP SMOKING FOR 10 WEEKS WITH THE HELP OF MY NO SMOKING CLINIC. I HAVE USED DIFFERENT STRENGTHS FROM 18MG AND I AM NOW ON 12MG AND 6MG, HOPING TO DROP TO 0MG OVER THE NEXT FEW MONTHS. I SMOKED TOBACCO 40GRMS A WEEK. I USED TO SMOKE CIGARETTES AS WELL, NOW I DON'T SMOKE AT ALL AFTER 43 YEARS AND MY CARBON MONOXIDE READING IS 1.”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! It's amazing to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“What a great product, had the old vype pen, but the vype 3 is so much better,great flavours to choose from and the battery life is good.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that you are enjoying the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I find these easy to use they dont leak and tge mint flavour is excellent”

Helpful Report

Posted 6 years ago

Hi Gillian! Thank you for taking the time to leave your 5 star review, we appreciate it. It's great to hear you find the device simplistic. We also love the Crisp Mint flavour. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Best e-cig I’ve ever tried. 1st time I’ve given up smoking and not craved for the real thing. Amazing customer service too”

Helpful Report

Posted 6 years ago

Hi, thanks for the 5 star review! We're delighted we can offer you an alternative that works. It's always great to know our Customer Service team are giving service that matches our products! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great gadget..lovely flavours...”

Helpful Report

Posted 6 years ago

Dear Jackie, thanks for your 5 star review! Always a pleasure to hear our customers are enjoying our devices and the flavours. If you require any further assistance, please contact our Care Team on 0800 133 7350 or via email at info@govype.com (Mon-Fri 09:00 - 17:00)

Posted 6 years ago

“Excellent customer services, friendly and informative, also great products that last and I've tried loads of brands. couldn't be happier.”

Helpful Report

Posted 6 years ago

Hi Wendy, thanks for the 5 star review! We love hearing that our Care Team are providing service to match our awesome products. We're delighted to know we can make our customers happy as this is what we strive for. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Apple flavour very tasty 6mg”

Helpful Report

Posted 6 years ago

Thanks for the five star review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very smooth”

Helpful Report

Posted 6 years ago

Thanks so much for the positive review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Generally good but I preferred the flip top versions of the re fill bottles - the screw cap version is annoying.”

Helpful Report

Posted 6 years ago

Thanks for the review and feedback! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Its nice thank you”

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Posted 6 years ago

“Very good”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Simple quick efficient purchase & delivery will go directly you yourselves now going forward thank you.”

Helpful Report

Posted 6 years ago

Dear Joanna, thank you for your 5 star review! I was pleased to know you found the order process easy. We like to make this as simple as possible for our customers. We look forward to assisting you again in future! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Monday - Friday 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Much better than the older model very pleased with it.”

Helpful Report

Posted 6 years ago

Dear Ray, thank you for your 5 star review! Great to hear you're pleased with the ePen 3 device and that you feel it is an improvement on previous devices. Should you need any further assistance, please do not hesitate to contact the Vype Care team on 0800 133 7350 (Mon-Friday, 09:00-17:00) or via email at info@govype.com

Posted 6 years ago

“Bought an ePen3 to try and quit smoking. Really cool bit of kit. Does exactly what I want it to do. Only little gripe is that I haven't been able to get hold of my pod of choice anywhere. Really need it back in stock soon.”

Helpful Report

Posted 6 years ago

Hi Daniel, thanks for the review! We also feel the ePen 3 is a cool and smart piece of kit. It's great to know you are happy with the device. I can confirm the pods will be available in retailers soon, this should be within the next 6-8 weeks. Also we update our online stock regularly so please do check back! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great staff great service!”

Helpful Report

Posted 6 years ago

Thanks for the review! Always a pleasure to know you are receiving great service to match our great products! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

VUSE is rated 4.6 based on 6,340 reviews