VyStar Credit Union Reviews

Name: VyStar Credit Union
Rating: 2.68

2.7 Rating 210 Reviews

41 %

of reviewers recommend VyStar Credit Union

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2.7

Based on 210 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5

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VyStar Credit Union 2 star review on 14th January 2025

Anonymous

Anonymous // 01/01/2019

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“I am former 121 customer, longest lines i have ever experienced can't wait to change banks Kevin Mccave.”

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Posted 1 day ago

“It is easier to access and phone President Trump than it is to talk to your mortgage department :( average hold time is greater than 1 hr”

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Posted 4 days ago

“Because the relationship specialist, Andrea Carrasco was very kind nice patient and very helpful. Thank you so much. At 605 N. Orlando avenue winter park fl, 32789”

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Posted 5 days ago

“This establishment is built off of fraud and scamming innocent people who are naive and innocent to invest in the crypto world, it’s a shame that this company couldn’t return my investments even after waiting for a long time, but a colleague of mine introduced me to COVSECLTD*COM and I was surprised at how they were able to recover all of my investments from this scammers”

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Posted 6 days ago

“Katrina in Ocean Way is phenomenal she takes customer service to the next level and is extremely knowledgeable. To me Katrina is the face of VyStar. I am sure her future with the company is very bright, again thank you for helping me........P.B.”

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Posted 1 week ago

“Iam so thankful for workers like Tony Lord beautiful personality. Great employee always helpful. Thanks Tony”

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Posted 1 week ago

“Vystar is now charging a $5 fee for making loan payments from outside institutions.”

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Posted 1 week ago

“Today on the 9th when the 39th President of our country, Mr Jimmy Carter was being paid to rest, the flag at the Northside Branch on Main Street was flying high. I stepped in an met with a lady officer/associate and told the flag should be half mast. First she acted surprised. Then she said, "We don't operate that. Our maintenance does it." I explained that it can be lowered by you or anybody. "Our maintenance is coming" and off she went. SAD. Our nation is in grief since his death, and the west coast has killed citizens in the massive fire, the Branch is waiting...”

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Posted 1 week ago

“I spoke with a Ms. Crystal Collier and she was very informative. She was knowledgeable about the subject matter and was able to explain everything in detail. She helped made my experience a pleasant one.”

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Posted 1 week ago

“Having a caring and supportive union also My mom Mrs Crystal Buggs Collier, she is dependable always reliable and can be counted on, good work ethic, positive mindset and team player!”

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Posted 1 week ago

“Everytime I go to Vystar this lady Crystal Collier always makes me feel very welcome. She's always smiling and joyful. Even when I'm not having g a good day seeing her smiling face make everything better. Her customer service is they best. She make sure I have everything I need before I leave the bank. She also ensures me that my funds are safe at all times. She very good at her job. We need more bankers like this in our town. Thanks Crystal for your service. Mr. @ Mrs. Clayton”

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Posted 1 week ago

“Sat in line at drive thru in Neptune beach fl with one car ahead of me for 10 minutes, absurd. Should have never closed the one in jax beach.”

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Posted 1 week ago

“Been trying to payoff my Morgage for over 1 month. They applied my payoff amount incorrectly, now no one can fix this. Can’t get through to anyone in Morgage department. Now they not only took money out of my account for payoff they now say , I owe more money. I want a resolution, but no one seems to be able to resolve this???! I don’t know what my next step is”

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Posted 1 week ago

“Today makes #8 fraudulent charge against my card since '23. Card stays locked and no $ in that account, but it still has $ taken from it. 12min later I'm being interrogated by someone who can barely read the script. Account to be closed tmrw. Go elsewhere”

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Posted 2 weeks ago

“Absolutely horrible customer service. They deserve zero stars.”

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Posted 2 weeks ago

“They are now charging $5.00 a month to receive our payments. This is absurd! I strongly recommend you find loans elsewhere! This is a ZERO star review!”

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Posted 3 weeks ago

“Today I had to go in and cash a check and get the money back in several different denominations. Well, the young lady that helped me who is Skyler Powell was just so nice and helpful and I felt it necessary to point out how really good she is at her job”

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Posted 4 weeks ago

“Very helpful and kind”

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Posted 4 weeks ago

“7 personel, 1 waiting on customers, the rest walking past customers in line. Waited 10 minutes .”

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Posted 1 month ago

“The worst bank to do any vehicle financing with I purchased a Cadillac Escalade with these people. I sent them my full coverage insurance multiple times yet they still keep asking me for it and raise my payment up by $300 stating that they put insurance on my loan, what a disrespectful thief bank unbelievable how many times am I going to have to keep sending you proof of insurance this is the biggest scam and I will be contacting my attorney for sure people if you don’t want this to happen to you do not accept any loans from this bank”

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Posted 1 month ago

VyStar Credit Union is rated 2.7 based on 210 reviews