VyStar Credit Union Reviews

Name: VyStar Credit Union
Rating: 2.74

2.7 Rating 250 Reviews

42 %

of reviewers recommend VyStar Credit Union

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2.7

Based on 250 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.7 out of 5

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VyStar Credit Union 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Today on the 9th when the 39th President of our country, Mr Jimmy Carter was being paid to rest, the flag at the Northside Branch on Main Street was flying high. I stepped in an met with a lady officer/associate and told the flag should be half mast. First she acted surprised. Then she said, "We don't operate that. Our maintenance does it." I explained that it can be lowered by you or anybody. "Our maintenance is coming" and off she went. SAD. Our nation is in grief since his death, and the west coast has killed citizens in the massive fire, the Branch is waiting...”

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Posted 3 months ago

“I spoke with a Ms. Crystal Collier and she was very informative. She was knowledgeable about the subject matter and was able to explain everything in detail. She helped made my experience a pleasant one.”

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Posted 3 months ago

“Having a caring and supportive union also My mom Mrs Crystal Buggs Collier, she is dependable always reliable and can be counted on, good work ethic, positive mindset and team player!”

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Posted 3 months ago

“Everytime I go to Vystar this lady Crystal Collier always makes me feel very welcome. She's always smiling and joyful. Even when I'm not having g a good day seeing her smiling face make everything better. Her customer service is they best. She make sure I have everything I need before I leave the bank. She also ensures me that my funds are safe at all times. She very good at her job. We need more bankers like this in our town. Thanks Crystal for your service. Mr. @ Mrs. Clayton”

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Posted 3 months ago

“Sat in line at drive thru in Neptune beach fl with one car ahead of me for 10 minutes, absurd. Should have never closed the one in jax beach.”

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Posted 3 months ago

“Been trying to payoff my Morgage for over 1 month. They applied my payoff amount incorrectly, now no one can fix this. Can’t get through to anyone in Morgage department. Now they not only took money out of my account for payoff they now say , I owe more money. I want a resolution, but no one seems to be able to resolve this???! I don’t know what my next step is”

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Posted 3 months ago

“Today makes #8 fraudulent charge against my card since '23. Card stays locked and no $ in that account, but it still has $ taken from it. 12min later I'm being interrogated by someone who can barely read the script. Account to be closed tmrw. Go elsewhere”

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Posted 3 months ago

“Absolutely horrible customer service. They deserve zero stars.”

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Posted 3 months ago

“They are now charging $5.00 a month to receive our payments. This is absurd! I strongly recommend you find loans elsewhere! This is a ZERO star review!”

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Posted 3 months ago

“Today I had to go in and cash a check and get the money back in several different denominations. Well, the young lady that helped me who is Skyler Powell was just so nice and helpful and I felt it necessary to point out how really good she is at her job”

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Posted 4 months ago

“Very helpful and kind”

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Posted 4 months ago

“7 personel, 1 waiting on customers, the rest walking past customers in line. Waited 10 minutes .”

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Posted 4 months ago

“The worst bank to do any vehicle financing with I purchased a Cadillac Escalade with these people. I sent them my full coverage insurance multiple times yet they still keep asking me for it and raise my payment up by $300 stating that they put insurance on my loan, what a disrespectful thief bank unbelievable how many times am I going to have to keep sending you proof of insurance this is the biggest scam and I will be contacting my attorney for sure people if you don’t want this to happen to you do not accept any loans from this bank”

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Posted 4 months ago

“Megan at the Wildwood Florida branch about a year ago saved the day. Now recently Sydney Copeland saved the day for me. These two ladies showed such professionalism and knowledge. These ladies are a huge asset to Vystar. Thank you Megan and Sydney! A+”

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Posted 4 months ago

“They force you to have an account with them for auto pay and NOW they charge fees to take a payment”

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Posted 4 months ago

“Weve bout our car in 2019 new and never have missed a payment until recently. We about have it paid off and fell on some hardship times and I called to refinance what little we had left and got declined because of missed payment. so we are trading the car to get away from this place. I'll never go there again for anything. They can stick it. I invite management to call me upon reading this review I got some things to say.”

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Posted 4 months ago

“VyStar credit card services are the worst. Even when you owe $0 dollars and try to use your card it will get locked. Then the app won’t even let you unlock the card. If you call them the offices are closed. Not worth the hassle.”

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Posted 4 months ago

“Vystar made it very easy to transfer to their Port Orange of. All of the staff has been there to help me with any problem. I was also glad to learn my friend, Dawnmarie Scofield would be working there. She has always been efficient goes the extra mile to help you. Always friendly and cheerful and can always count on her. Fully support her.”

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Posted 4 months ago

“The wrose place ever”

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Posted 4 months ago

“Jonathan, assistant branch manager of the San Marcos branch was so helpful in my loan process. He went way above and beyond to help me obtain a loan with the best interest rate. He was in constant communication so that I was always in the loop on the process. He made it so easy for me.”

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Posted 4 months ago

VyStar Credit Union is rated 2.7 based on 250 reviews