VyStar Credit Union Reviews

"As a long-standing member of VyStar Credit Union, having been a part of their organization for nearly five years, I can confidently assert that I have consistently received exceptional service and support. From the moment I step into their branch, I am greeted with a warm welcome, even when the staff is busy. I have always been able to schedule a meeting with a banker to discuss my financial matters, and they have consistently demonstrated a willingness to find solutions that meet my specific needs. Their customer service has been outstanding. I cannot recall a single instance when I have been dissatisfied with their services."

"It is easier to access and phone President Trump than it is to talk to your mortgage department :( average hold time is greater than 1 hr"

"Melia M@Vystar, Normandy Blvd was the representative that assisted me and gave me \" hope\" due to my situation of just making me aware of a\" new roll out\" promotion in place that was beneficial to my needs. \"I qualified\" Thanks Melia"

"Go check your compass. Months of this nonsense. Recommendation \"FIRE\" the CEO and CIO. Can't access money without all these steps. On phone waiting 40 minutes to complain again. Moving accounts to Florida Credit Union on Roosevelt when opens. Software change continues to be a schitt show! Clear customers' money is not their concern. Horrible credit union!"

"On July 3, I applied for a new car loan with Ryan at the VyStar branch on 43rd St. in Gainesville, Florida. I have to say that it was a fantastic experience. From start to finish he did such a great job. I walked in and told him what I wanted to do and he took care of everything! I had my loan in a matter of hours and drove my new car home that evening!\r\nI\u2019m proud to be a member of a credit union that has such excellent customer service! Thank you VyStar and a special thanks to Ryan Forgas!"

"I have been a member too long\r\n The ATM's doesn't work. They can't replace a debit card without screwing it up. No one knows anything and can't handle the issues. The response is always \"We will report it\" no action. Can not deposit my money without screwing it up and sending \"My Money\" back to the payor! WTF Are you thinking! That's my money not yours. I am in line to take as much out as I can to get away from their incompetence."

"After 40 years of loyalty - they got the BOOT! This failing financial institution remains dysfunctional going on 5 weeks. Sporadic to, no on-line account access. NO telephone access except an automated program. NO reliable external transfer capability. NO on-line chat capability. Account updates are untimely and inaccurate. Their so-called \"Risk Security & Fraud Dispute department \" is undoubtedly, the worst in the industry.\" They will harass a member to verify each transaction, yet cant notice the most obvious repeating fraud transactions occuring during their complete system failure. I lost thousands. We're so fortunate to have recovered our funds. Vystar has NO member\/customer loyalty. I was able to withdraw most of my remaining funds and deposit in a reliable credit union. Unfortunately, the receiving institution placed an extended hold on their certified checks until VyStar was able to actually transfer the funds. No wonder they are not BBB accredited! Sad, but true."