VyStar Credit Union Reviews

Name: VyStar Credit Union
Rating: 2.75

2.8 Rating 253 Reviews

43 %

of reviewers recommend VyStar Credit Union

Company Reviews

Questions

Metrics

2.8

Based on 253 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.7 out of 5

Visit Website

Write Your review

Tell us how VyStar Credit Union made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VyStar Credit Union 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am new to the Port Orange area and I had issues with one of my accounts. I was unable to get help by phone so I went into the branch. I met the kindest person, Kaycee Acker. She was able to assist me, resolve my issue and I feel like I have a new friend now. She will definitely be my "go to" person. Thank you Kayce for your kindness !!!!”

Helpful Report

Posted 1 year ago

“I could not be happier with my encounter with Nate and Saul and another young lady whom name I did not record. I had the pleasure of working with these 3 young individuals at the (Dunn Ave branch) and the customer service and interaction was above expectations. They were patient, polite and very knowledgeable of my needs and the product I was exploring. As a customer this warms my heart to see the younger generation exemplifying leadership and a willingness to assist without loosing patience. At times it seemed as if customer service was slipping through the cracks. These 2 young men brought back to remembrance that it still exists.”

Helpful Report

Posted 1 year ago

“Joshua was amazing!!!!”

Helpful Report

Posted 1 year ago

“Grace Tran at Baymeadows branch was excellent. Knowledgeable, polite, helpful, professional. I hope she is the Trainer for newbees.”

Helpful Report

Posted 1 year ago

“Nancy at the Titusville Branch was amazing and so helpful.”

Helpful Report

Posted 1 year ago

“Victoria is a very nice teller. She is super friendly and helpful. Always got her smile on. 🌷”

Helpful Report

Posted 1 year ago

“Thank you Jennifer Luliano for all your help. You truly represent Vystar in a very customer centric way. I am truly appreciative. VyStar is very fortunate to have a person like you on the team, your professionalism and timely execution made a real difference in our urgent matter.”

Helpful Report

Posted 1 year ago

“VyStar is the best bank I’ve belonged to. everyone is so polite, extremely helpful and they don’t care how many heads it takes for the customers need, they work together, get along again polite, helpful, and they care that yells volume. This is Customer Service at its finest. There is absolutely nothing wrong with VyStar. I would recommend it to every single person I know; versus Wells Fargo 💩 lol. You don’t leave there until everything is done and accomplished and that’s amazing. VyStar is definitely 100 steps up!”

Helpful Report

Posted 1 year ago

“Strive for five. And did she delivered. Autumn Farr not only greeted me at the front door by opening it, but she took the time and care to provide professional, courteous, and detailed attention to my transaction. Even a little fun interaction concerning coffee or hot cocoa. A five star experience.”

Helpful Report

Posted 1 year ago

“I love going to the Titusville Florida branch. The staff is so friendly. When I lost my purse Josh made me relax and not panic about my account. Walked me through on the best way to handle it. Took care of it right away. Manager she is awesome and goes out of her way to make sure any problems you have with your accounts are taken care. I've seen her step in and help customers when all the tellers were busy. Even security guard is pleasant.”

Helpful Report

Posted 2 years ago

“April @ Vystar branch on 43rd is the Gold standard for customer service. No matter what the problem is she delivers with a solution. 5 stars are not enough. I recommend Vystar to all my customers and associates. Thank you for all you do April & Vystar.”

Helpful Report

Posted 2 years ago

“Chelle is a five star employee! She helped me with a serious problem with my account when the person in the central office in Jax did nothing to help.”

Helpful Report

Posted 2 years ago

“Often visit Vystar here In Titusville FL I must say everytime is a pleasure. My last visit Theresa Bailey relationship specialist II did an amazing job of helping & resolving my problem.”

Helpful Report

Posted 2 years ago

“I have been with my last bank for better than 13 years. When I decided to weather thru that frustration of switching banks, Vystar CC in Flagler Beach, made the transition stress less. I like having face to face contact with friendly, knowledgeable staff members. The texting ability to ask questions seems easy and they are able to do a quicker response than to leave a message. I have not regretted moving. JB”

Helpful Report

Posted 2 years ago

“Victoria was very helpful and friendly and had a wonderful smile. Made me feel good.”

Helpful Report

Posted 2 years ago

“I went into the Vystar Credit Union in Callahan met this very nice, polite man named Brandon. He was able to help me with all my problems. He was very understanding even though I was there for 3 hours waiting to get seen. he calmed me down and walk me through all the process. This guy was like an angel to me that day. he had the patience of a saint. I really think you need to take a really good look at him and move him up to the company as fast as you can. If you don’t, you’re gonna lose one hell of a good employee.”

Helpful Report

Posted 2 years ago

“Artimus is very professional and easy to talk with. He helped me open a new checking account and went over the different options I have available. Very knowledgeable in what he does. I recommend him if you need help with any banking issues.”

Helpful Report

Posted 2 years ago

“Chelle Mellecker from Vystar Callahan branch is very professional and knowledgeable about the banking experience. Would recommend her to anyone looking for a positive banking experience”

Helpful Report

Posted 2 years ago

“I have had many interactions with 3 employees in the past couple weeks. Bre Osterhout, Jessica Cochran and Annlaury Jean-Baptiste are the best at VyStar in Amelia Island 32034. These ladies always are personable, kind, patient and intelligent when dealing with the customers! They work quickly to fix the problems each time. This is why I will never leave this VyStar branch. Thank you ladies for your awesome work ethic!!!”

Helpful Report

Posted 2 years ago

“I have been a VyStar costumer for many years I don’t recall any kind of problems nor feeling dissatisfied with this bank I have been very happy even with it’s employees especially with the one that took care of me today her name is Cathrine or teller: 2659 of branch107-Southside on Philips Highway again I say Thank you.⭐️⭐️⭐️⭐️⭐️ For VyStar Employees /⭐️⭐️⭐️⭐️⭐️ For VyStar Credit Union .”

Helpful Report

Posted 2 years ago

VyStar Credit Union is rated 2.8 based on 253 reviews