VyStar Credit Union Reviews

Name: VyStar Credit Union
Rating: 2.74

2.7 Rating 250 Reviews

42 %

of reviewers recommend VyStar Credit Union

Company Reviews

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Metrics

2.7

Based on 250 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.7 out of 5

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VyStar Credit Union 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sarah Coston helped myself and my friend in professional and informative manner. This was at the Vystar off Normandy in Jacksonville.”

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Posted 1 day ago

“Zach was a great help to my us today. We had several transactions and he handled all of them with excellent customer service.”

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Posted 6 days ago

“The representative Alaa Al Shaikhli was very courteous. She was very knowledgeable and had my best interests at heart. I would highly recommend Vystar/Winter Park branch.”

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Posted 1 week ago

“During my recent interaction at the bank, the teller Veronica Ebri was a very lovely lady, she was very patient with me and attentive to my needs, making the process go smoothly.”

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Posted 2 weeks ago

“Jokeia was helpful, efficient and friendly. She resolved my problem quickly. Julington Creek location is by far the best branch in my area.”

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Posted 2 weeks ago

“The teller, Heather Peak is an absolutely outstanding woman. She has helped me two times now and ultimately got me to love this bank. She is very great at her job as well as helping customers understand promotions and their money.”

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Posted 2 weeks ago

“I always visit the main branch off of Atlantic Boulevard. The relationship specialists are always super nice and helpful. The last couple times I’ve seen Kenyara and she always helps me out and is very personable. Thanks Kenyara!!”

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Posted 2 weeks ago

“Michael DaPonte at the Winter Garden Vystar was knowledgeable, helpful, and very pleasant to work with. I opened up a new account last week and the experience was pleasant, thanks to Michael. Just came through the teller today and who but Michael was at the window, he remembered us and treated us as if we were old friends. What an awesome establishment! I’m glad I chose Vystar. ‼️🙌🏾 I highly recommend them and if you visit the Winter Garden location ask for Michael. Maira Gomez”

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Posted 3 weeks ago

“They are always amazing and help us out”

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Posted 1 month ago

“I walked into the branch on Mahan. Dale Barnes greeted me a warm smile and asked how she could help me. I told her what I needed and she went above and beyond assistance me. She told me how I could search on Vystar's site for more information. She also told me how to search on competitors sites for more information.”

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Posted 1 month ago

“Skylar Powell gave me a wonderful experience. She made things so easy and was quick with it while still being polite.”

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Posted 1 month ago

“Excellent atmosphere at this location. Everyone was very polite and helpful. Steve, the manager exceeded the level of expectations and was very attentive with assisting me with opening an account.”

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Posted 1 month ago

“Shelley, one of the employees from the downtown Sanford location, was wonderful, she went over and beyond to help me and I really appreciate her.”

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Posted 1 month ago

“Savannah is always awesome”

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Posted 1 month ago

“Mercia is the best excellent service”

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Posted 1 month ago

“Tiffany performed excellent customer service. She was able to answered my questions regarding how overdrafts protection works.”

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Posted 2 months ago

“Maria helped today, friendly and patient”

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Posted 2 months ago

“Was at the Lake Mary branch this afternoon and spoke to Obed Ortiz. He was very personable and helpful, and took the time to answer all my questions thoroughly. Overall it was a good experience.”

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Posted 2 months ago

“Fantastic Employee Melissa Meeks (Middleburg branch) Outstanding personality and such a willingness to help. Don't Lose this one. She did all of this just over the phone. Wow!”

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Posted 2 months ago

“As a long-standing member of VyStar Credit Union, having been a part of their organization for nearly five years, I can confidently assert that I have consistently received exceptional service and support. From the moment I step into their branch, I am greeted with a warm welcome, even when the staff is busy. I have always been able to schedule a meeting with a banker to discuss my financial matters, and they have consistently demonstrated a willingness to find solutions that meet my specific needs. Their customer service has been outstanding. I cannot recall a single instance when I have been dissatisfied with their services.”

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Posted 2 months ago

VyStar Credit Union is rated 2.7 based on 250 reviews