Waitrose Reviews

“ The customer service, Kath at your Uttoxter store, served me up, took me back, to "Back In The Day" Kath was polite, very helpful, when I couldn't pronounce Courvoisier, knew instantly what I was trying to say, and off she popped to get it, there was no, "Time means Time, as I was a little early, also there was no trouble, when I also had a return, if you don't mind me saying, Kath is a very good example how "First Facing Staff" delivers "Customer Service" upon entering your Uttoxter Store, based on Kath special qualities, in Customer Service, I will be visiting your Uttoxter store in future. ”

“ I have recently started getting a Waitrose delivery ,such a good service driver always very helpful as I'm slightly disabled polite always on time ,and the delivery slots are reasonably priced .A Southsea customer.Thank you. ”

“ I had delivery today at 18:00, I think the driver name is Robin but I might be wrong. Anyway the person delivering the groceries was so kind that I am still feeling very thankful for your service! ”

“ Amazing service from Paul who delivered in St Neots today. Thank you so much Paul. Sue Phillips ”

“ Waitrose CATERHAM Surrey . Excellent service on my recent visit . Staff on fresh meat counter confirmed organic products and also advised me that I was entitled to a 20% discount on fresh meat that day. Also free coffee and newspaper. ”

“ Waitrose deserves 10*s! Last week I had a family get-together of 15 and I had ordered food from Waitrose. When my order didn't arrive I found I'd left it in the basket - disaster! The manager immediately got into action, asked me to email a list of food in the basket and put my order together like for like. She was a complete star. The meal was saved. Thank you Waitrose - that's fantastic customer service. ”

“ Much worse service from Sainsbury's with a similar order. ”

“ Second to none on quality and customer service. ”

“ No problems with deliveries. If an item is not available it's substituted, you are always informed. Polite delivery drivers, really good service, highly recommended. ”

“ Full marks for excellent customer service. ”